I ordered the bed on Sunday morning and it was delivered Monday evening. Extremely fast delivery service. The guys who delivered were very helpful also and kept in contact with a delivery time that wa... Mehr ansehen
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Das sagen Bewerter
I ordered a single divan bed with 2 draws great price as on sale also got the 9 to 10in mattress. They turned up th next day which was great but on inspection i noticed one of the draws was damaged s... Mehr ansehen
Paid £837 for wardrobes. Plus installation fees cash on the day !! The installation is a disaster and unsafe. The back has come away, the drawer bottoms fell out, and the top is completely unattached... Mehr ansehen
I ordered a single bed for my nan with next-day delivery, and honestly, I’m so impressed. The customer service was friendly, helpful, and super easy to deal with. And the bed itself? Sturdy, well-mad... Mehr ansehen
Unternehmensdetails
Über Tender Sleep Furniture
Vom Unternehmen geschrieben
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Kontaktinformationen
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, Vereinigtes Königreich
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
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Order was quick and easy
Order was quick and easy, had email confirmation almost right away, doubted I would get next day delivery as I placed the order roughly 7pm but I did which was fabulous. Order seems of good quality considering the money paid.
EXCELLENT SERVICE & PROFESSIONAL…
EXCELLENT SERVICE & PROFESSIONAL ATTITUDE. Ordered Double Bed Online. Easy Selection. Had some queries so called on phone. Very Polite & Helpful Customer Service. They mentioned delivery one to two days. Totally surprised because it arrived the same evening. The warehouse and delivery driver follow up was great. The delivery gentlemen were extremely polite and helpful. Next day, the Customer Service checked with me to ask if all was well. I also had a couple of queries, which were dealt with immediately. Very Pleased overall and HIGHLY RECOMMEND Tender Sleep Furniture.
Crap service
Crap service. I ordered my beds and asked for delivery on 7th September 2026. 4 days later beds still not been delivered and I'm sleeping on the floor. Can't get a response from anyone at this company at all.
Beds are as expected although a mix up…
Beds are as expected although a mix up about the colour of the mattress on one of the two singles ordered. Couriers were not very helpful with the delivery. Definitely room for improvement. Other than that we are satisfied with our purchase.
Delivery drivers kept me up to date…
Delivery drivers kept me up to date with the time they would arrive and they kindly carried my bed upstairs.
Great service, friendly guys.
Helpful and polite drivers
Helpful and polite drivers
Con artists turn up with your bed at…
Con artists turn up with your bed at 9pm at night run off with the cash and the bed doesn't even fit together the parts are wrong in the box and when you ask them to just change the one part they totally ignore you and say it's your fault and you're "assembling wrong"
Great sofa very comfy great quality and…
Great sofa very comfy great quality and excellent service definitely would recommend
Fast delivery 🚚 lovely bed for my kids
Fast delivery 🚚 lovely bed for my kids
Great communication
Great communication, friendly and efficient delivery guys. Fantastic quality bed at a great price. Thank you. Highly recommend!
Very efficiant and polite ordered same…
Very efficiant and polite ordered same day delivery, the only reason its not a 5 and its petty is that it went well ober the time alot with no contact till later, just a little thing that bugs me running late make a call so im not waiting in ober then that great service
Excellent service
Excellent service. So impressed with the service. Quick delivery
Thank you for the reliable delivery and…
Thank you for the reliable delivery and trustworthy service. Everything is brand new, without a single scratch or break. You are a trustworthy company that always sticks to schedules. Thank you!
AVOID!!!
I did a lot of research before ordering and chose this company because the reviews gave me confidence that they were reliable.
Before ordering, I specifically asked whether I could choose my delivery date, as I needed to know when the bed would arrive rather than having it turn up unexpectedly. I was told that I could, so I ordered on the Saturday for delivery the following Friday.
I was then contacted to say they wanted to deliver it on the Monday. I explained that I had specifically booked delivery for Friday and would not be available on Monday.
Friday came. I was given a delivery time slot — and the bed never arrived.
I was then promised delivery on Saturday. Again, it never arrived.
Then Sunday. Another time slot. Again, no delivery.
This continued six times. On each occasion I was either left waiting at home or had to arrange for someone else to stay in and wait for the delivery. Each time I was reassured that the bed was coming and, on more than one occasion, was told it was 100% going to be delivered. Each time, it didn't arrive.
By the following Thursday, after a week of wasted time and repeated broken promises, I had no choice but to order a bed from another company.
To make matters worse, I was never refunded for the original order and ultimately had to pursue a credit card chargeback to get my money back.
I completely understand that delivery problems can happen — but what I cannot understand is repeatedly giving customers delivery dates and time slots, assuring them that their order is definitely coming, and then simply not turning up.
This company showed absolutely no respect for my time or my money. I would not recommend them and, based on my experience, I would strongly advise others to think twice before ordering.
**Avoid if you value your time, money and peace of mind.**
Light grey 2 drawer double bed.
From the start to the delivery you were kept informed.
Was delivered on time and the driver…
Was delivered on time and the driver was really professional and was very polite
The delivery was not made as stated
The delivery was not made as stated. Instead of Wednesday, it was delivered on Saturday. The bed is significantly different from the one in the photo on the website. So I will not recommend your company to anyone else
Order 5am.delivered 9pm.overall quality…
Order 5am.delivered 9pm.overall quality for the price of bed I think is very good. I would definitely pay little extra for the better mattress.
Quick delivery
Excellent service from Tender Sleep
Excellent service from Tender Sleep. The bed is great quality, the price was very reasonable, and delivery was quick. I’m very happy with my purchase and would definitely recommend them
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