Have used this company for various items over the years. Very good customer relations and range of products. Recent tap I brought has an issue but that’s about a manufacturing issue and not the servic... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Attractive toilet roll holder, fits the bill perfectly. Helpful young lady in customer services when product was delayed for some reason, which she sorted out for me promptly. Very pleased with purc... Mehr ansehen
Unternehmen hat geantwortet
My kitchen tap was ordered and dispatched the following day in a protected box. Having been installed the tap is functioning without any problems.
Unternehmen hat geantwortet
Tap arrived within a week. Nice looking tap, feels heavy. But no instructions! so I have two small rubber washers on my windowsill because my husband didn't know where they fit. Really hoping it do... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Taps UK kitchen and bathroom items including Franke, Astracast, Smeg, Mira and Europa, we sell a range of products from composite Franke sinks, Franke Taps and Astracast Kitchen taps to Rangemaster stainless steel sinks and Ignace taps. We currently have massive reductions on franke, astracast and europa our offers include fantastic quality products at cheap affordable prices. Taps UK home of all you kitchen and bathroom needs
Kontaktinformationen
Unit 26, The Furlong, Berry Hill Industrial Estate, WR9 9AH, DROITWICH, Vereinigtes Königreich
- 01527 868 500
- helpdesk@tapsuk.net
- www.tapsuk.com
4.5
Hervorragend
19'253 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Replacement Tap Cartridges
Customer service agent was really very helpful and knowledgeable, also price was very competitive compared to other suppliers.
24. August 2026
Antwort von Taps UK
Hello David, thank you so much for the amazing review; we really do appreciate it. We will be sure to pass your feedback on to our amazing customer service team; they do work really hard to ensure all customers receive professional and efficient service. If there is anything we can do to assist you in the future, please let us know. Kind Regards TapsUK
Great range and pricing
Have used this company for various items over the years. Very good customer relations and range of products. Recent tap I brought has an issue but that’s about a manufacturing issue and not the service they provide. Good people to deal with
8. September 2026
Antwort von Taps UK
Hello, thank you so much for taking the time to leave us such a lovely review we really appreciate it and your repeat custom. We are so pleased you have received very good service from our amazing customer service team, they do work very hard to ensure all customer queries are answered promptly and professionally. We look forward to assisting you again in the future. Kind Regards TapsUK
Order arrived on time & as described
Order arrived on time & as described,
(although the delivery driver wouldn’t wait for me to open & check for damage!) thankfully all was ok.
8. September 2026
Antwort von Taps UK
Hello Tracey, thank you so much for such a positive review. We are so pleased the item arrived promptly and as described. We do work closely with our suppliers and couriers to get orders to customers as swiftly as possible. Thank you for your feedback with regard to the courier; we will take this on board. Rest assured do offer all customers 7 days from delivery to report any issues to our team, and we will work promptly to get them resolved. If we can be of any further assistance, please do not hesitate to contact us. Kind Regards TapsUK
Damaged Item - no response form support
I reached out to support because the delivered item was severely damaged. Can’t get hold of them and not getting a response.
Edit:
Updated from 1 to 4 stars. Customer Service helped to resolve the problem. Thank you.
7. September 2026
Antwort von Taps UK
Hello Matthias, thank you for your review. We are very sorry you had a negative experience with us, this is certainly not what we want for our customers. We have looked into this, and you received a damaged delivery; we are very sorry about this. Courier damagea are very rare but sadly do occur from time to time. I am so pleased our customer service team has now resolved the issue for you, and you have received your full refund. If we can be of any further assistance, please do not hesitate to contact us. Kind Regards TapsUK
Antwort von Taps UK
Hello JP,
Many thanks for taking the time to leave us a great review. We are really pleased to read that you were happy with the delivery service provided. We do work closely with our suppliers to provide excellent deals for our customers. If we can assist in any way with future purchases or queries please do not hesitate to contact us. Kind Regards TapsUK
Antwort von Taps UK
Hello Deb, many thanks for taking the time to leave us such a positive review. We are so pleased to read that you were happy with the service provided by our courier partner and that you found the product to be good value for money. We do work closely with our suppliers to secure excellent deals for our customers. If we can assist in any way with future purchases or queries please do not hesitate to contact us. Kind Regards TapsUK
Poor service/communication
Poor service/communication
Ordered and paid for a sink - still not arrived and unlikely to within an acceptable timeframe.
Requested that due to delay and lack on contact delivery might be upgraded to a faster service - and company unwilling to action, so order cancelled
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Taps UK
Hello Kieran, thank you for taking the time to leave us a review. We are very sorry you were not happy with the service provided. We have looked into this and can see that the items you ordered did sadly fall outside the delivery lead time and that you were not updated. We sincerely apologise; this was indeed an oversight on our part, and we will look into it further. If you wish to get in touch about future purchases, please contact our customer service team directly, and we will ensure your delivery lead times are advised and we have all of your correct contact information to keep you up to date. Once again, we apologise for the inconvenience caused. Kind Regards TapsUK
Good value!
The shower head was good value for money with fast delivery and quick response to queries. I would recommend them without hesitation.
3. September 2026
Antwort von Taps UK
Hello Derrick, many thanks for taking the time to leave us such a positive review. We are so pleased to read that you were happy with the service provided by our courier partner and that you found the shower head to be good value for money. We do work closely with our suppliers to secure excellent deals for our customers. If we can assist in any way with future purchases or queries please do not hesitate to contact us. Kind Regards TapsUK
The taps we bought were great
The taps we bought were great. Would buy from tapsuk again. I collected from here and it might have been a good idea to say its being collected from an office
19. August 2026
Antwort von Taps UK
Hello Emma, thank you so much for the positive review we really appreciate it. We are so pleased you are happy with the taps you ordered from us and would consider us for future purchased. We are very grateful for your feedback on the collection process and we will take this on board. Kind Regards Fia
Antwort von Taps UK
Hello Barry, many thanks for taking the time to leave us such a positive review, we really appreciate it. We are so pleased to read that you found the ordering process easy to navigate and that you are happy with the service provided by our courier partner. Villeroy and Boch are indeed a fabulous brand with many high-quality products; they are amongst the most popular of the brands we partner with. If we can be of any assistance in the future please do not hesitate to contact us. Kind Regards TapsUK
Antwort von Taps UK
Hello Danny, thank you so much for taking the time to leave us such a positive review, we really appreciate it. We are so pleased you were happy with the service provided by our courier partner, and you found the item to be excellent value for money. We do work closely with our suppliers to secure great deals for our customers. If you require any assistance in the future, please do get in touch. Kind Regards TapsUK
Unfortunately I am unable to give any…
Unfortunately I am unable to give any feedback as I never received my item as sent to wrong address
28. August 2026
Antwort von Taps UK
Hello Jill, thank you for taking the time to leave us a review. I can see you have already been in touch with our team, and it was confirmed that the incorrect address was provided when the order was placed, and this is the address the item was sent to. We were unable to assist with amending it as you did not contact us to advise there was any issue with the address, which was on the order confirmation email we sent to you shortly after you completed the order. Unless we are notified by a customer that an error was made when they entered the address details for the order, the order is, of course, sent to the address details we have. I am sorry that this meant you did not receive it but our couriers did deliver to the address we were provided with. Kind Regards TapsUK.
Antwort von Taps UK
Hello Graham, Thank you for your lovely review. We are so happy that you are pleased with the product that you ordered and the service provided by our team. If there is anything we can do to assist you with any future purchases or enquiries, please do let us know. Kind Regards, TapsUK.
Antwort von Taps UK
Hello Mr Ford, thank you so much for leaving us such a positive review it is greatly appreciated. We are so pleased you received excellent service from our amazing team, who work very hard to assist all customers promptly and efficiently. If there is anything we can help you with in the future, please do contact us; we'd love to hear from you. Kind Regards TapsUK
Antwort von Taps UK
Hello Amrick, many thanks for taking the time to leave such a lovely review. We are so happy you found the item you were looking for and found it to be great value for money, and it was delivered promptly by our courier partner. Please do contact us if you require any assistance with future purchases or enquiries. Kind Regards TapsUK
proper customer service…
being able to speak to a real person with knowledge of the product gives you more confidence in the company and the item in which you are interested
25. August 2026
Antwort von Taps UK
Hello Neil, thank you so much for leaving us such an amazing review; we really do appreciate it. We are so happy that our amazing customer service team were able to help and guide you with your purchase and put you at ease; that is what we are here for. Please do get in touch in the future if there is anything we can do for you. Kind Regards TapsUK
Top class service
Top class service. The product was best price available. Delivered on time. Highly recommend
24. August 2026
Antwort von Taps UK
Hello Michael, Wow, what a lovely review, thank you so much. We are so pleased to read that you received top-class service from our amazing team and that you found us to be good value for money. We do work very closely with our suppliers to source great deals for our customers. If you have any questions in the future, please feel free to reach out to us. Kind Regards TapsUK
Antwort von Taps UK
Hello Chris, thank you so much for taking the time to leave us such a positive review. Great to hear you found our website easy to order from and that the item arrived in good time for you. If we can be of any assistance in the future, you know where we are. Kind Regards TapsUK
New Stainless Steel Sink
Been looking for an oval sink for months to replace our existing one that us over 20 years old and looking a bit tired. This one turned up at a great price and for a small fee turned up the next day. Totally well packaged with no damage to the box or any components in it. Very happy with this purchase
5. August 2026
Antwort von Taps UK
Hello Robert, many thanks for such a lovely review. We are so pleased you were able to find the perfect sink and that our courier partner got it to you safely and on time. Please do not hesitate to contact us if we can assist you with any future purchases or queries. Kind Regards TapsUK.
I’ve bought from Taps UK before and…
I’ve bought from Taps UK before and their products are good. This tap was no exception. It arrived the following day which was quicker than expected.
21. August 2026
Antwort von Taps UK
Hello Christopher, thank you for taking the time to leave such a positive review. We are so pleased you have had nothing but positive experiences with TapsUK and that your order arrived promptly. Please feel free to contact us if we can be of any assistance in the future. Kind Regards TapsUK
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