My sincere thanks to Rachel for making prompt arrangements. Further thanks to Peter for a thorough appraisal and evaluation of damp at the property. Highly recommended professional service. Dr Neil... Mehr ansehen
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Das sagen Bewerter
Very impressed with the work done by Tapco. Mac was punctual friendly and efficient. Removing plaster is a messy job but dust was kept to a minimum by protective measures throughout the area. Thanks... Mehr ansehen
I had a really reassuring experience with Tapco Damp Specialists. I was anxious discovering the damp, but they responded quickly, answered all my questions, explained everything thoroughly, and were v... Mehr ansehen
The teams were polite, helpful, and efficient at all works involved. We had a significant amount of plaster taken off the walls and the team did all they could to keep the dust down, even putting... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For over 50 years Tapco HomeDry has built up an enviable reputation as one of London and the home counties most established and reputable damp proofing, basement waterproofing, condensation control, water damage restoration, dry rot eradication, timber treatment and property maintenance specialists. We have both the experience and man-power to tackle jobs of any size and we are long term members of the Property Care Association (PCA), Trust Mark (Government Endorsed Standards) and certified Iso 9001:2015. Drop us an email or call us and one of our friendly staff would be pleased to answer any questions you may have.
Kontaktinformationen
Tapco House,12 Thorkhill Road., KT7 0UE, Thames Ditton, Vereinigte Staaten
- 0800 195 9878
- info@tapcohomedry.com
- www.tapcohomedry.com
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Highly recommended professional service …
My sincere thanks to Rachel for making prompt arrangements. Further thanks to Peter for a thorough appraisal and evaluation of damp at the property. Highly recommended professional service. Dr Neil Dickens
I had a really reassuring experience…
I had a really reassuring experience with Tapco Damp Specialists. I was anxious discovering the damp, but they responded quickly, answered all my questions, explained everything thoroughly, and were very responsive. I would definitely recommend them.
Very efficient work.
Very impressed with the work done by Tapco. Mac was punctual friendly and efficient. Removing plaster is a messy job but dust was kept to a minimum by protective measures throughout the area.
Thanks Kath Cooke.
Efficient
Efficient, price was good, the chap doing the work was excellent and very happy with the work as if nothing had been done, all good. Yes would use them again.
Impressive from start to finish
Tapco was recommended by my real estate agent. From start to finish, I have been really impressed. I was booked in quickly, the team at the head office were charming, expert and very helpful. The team who came and did the damp proofing did a really good job. They left my house very tidy and had taken care to make sure it was left in a really good state. I got a call from head office on the morning after the work was completed to check I was happy with the work. So impressive from start to finish!
Satisfied customer
Tidy, friendly, helpful and very skilled. Responsive at all levels. Would recommend and use again without hesitation. Many thanks to Rob, Jimmy and Martin.
Tapco are exceptional
Tapco provided us with exceptional service. The team showed care and consideration towards us during a stressful time - this was greatly appreciated. Their team were a pleasure to have on site, work was carried out to a high standard, and comms from the office team were detailed, supportive and clear. We could not have asked for a better service.
Poor customer service. Would not recommend.
I have never written a negative review before but on this occasion I felt I had to. I employed Tapco to conduct a survey following my homebuyers survey by a chartered surveyor which raised issues of penetrating damp on a first-floor conversion property. I shared the relevant extracts of the report with Tapco including photographs which showed that the repairs required were external and at first floor level. I was advised by Tapco that I should commission a specialist damp survey for which I paid £200+. When I received the report, it was clear that the Tapco representative had not investigated the external issues that I had clearly asked them to inspect and the report only quoted for internal plasterwork with advice that the external repairs should be completed by a builder. On following up with Tapco, they then told me that they do not complete external works on properties above ground floor level. I was extremely disappointed that this was not highlighted to me by Tapco when I first contacted them. The whole process was a waste of time and caused unnecessary delays to my conveyancing process. I understand that mistakes can be made and I am thankful that a refund was issued. However, I was disappointed by the way it was handled and I received an apology I can only describe as reluctant.
5 star service from Tapcohomedry
We have used Tapco before and I had no hesitation in getting in touch again.
From requesting help in identifying a damp problem to house refurbishment works being undertaken the Tapcohomedry team were extremely efficient and helpful.
Peter the surveyor viewed the issues on site and explained clearly and practically what needed to be done and provided a detailed and understandable quotation.
The Tapco team were then able to respond quickly to our urgent request to get the damp issues resolved and implemented the remedial works very promptly which suited our programme.
The site team were knowledgeable, workmanlike, helpful and tidy and the works were carried out with a minimum of disruption.
The whole team from office to site have been knowledgeable, efficient, courteous and helpful and I have no hesitation in recommending Tapcohomedry to others.
Satisfied customer.
We were very impressed with the whole team at Tapco. The onsite staff were efficient, courteous and very neat and tidy.
We would have no hesitation in recommending them.
I’m very pleased with the flooring…
I’m very pleased with the flooring replacement carried out at the property. The contractor was professional, punctual, and completed the work to a high standard. The communication throughout the process was clear, and the team ensured the area was kept tidy during and after the installation.
Excellent workmanship
I had damp and condensation in part of my kitchen behind washing machine and sink . I was really concerned about it but Peter, my surveyor explained everything clearly and put me at ease.
It wasn’t a straightforward job as I had to pay a plumber first to remove all the pipe work, kitchen sink and cupboards prior to Tapco commencing work. That was the most stressful part of the job as I had to have temporary flexible hoses for 5 days .
Gregg did the damp proofing for me and he was absolutely amazing. He covered all my cupboards and fridge , protected my floor and seemed to make the job less invasive than I’d imagined. He was a tidy and conscientious worker. A really nice friendly guy.
I’m absolutely delighted with the work . Tapco are a great team . I dealt with Rachel, Gerrie and Ash over the phone and via email .
I have used Tapco in the past and very happy to recommend them for their high quality workmanship . I have also just received my 10 year warranty too. 😊
Tapco handled our dry rot problem…
Tapco handled our dry rot problem perfectly. Pete and Dave were incredibly helpful, sorted it all out, and restored the property to like‑new condition. Efficient, professional service. Many thanks.
Responsive to the initial contact form, providing a very good service
Responsive to the initial contact form, had to pay for the intial survey, but this was easy to book and then the work was completed very quickly afterwards. The surveyour suggested options we hadn't considered which solved one of the problems in a much easier more cost effective way. Would not hesitate to use again.
Really pleased with the work and the attitude of the operatives
We were both very pleased with the work Tapco did for us. The initial survey suggested one job, but once this was underway it was clear more needed doing. We were grateful for the experience and advice we were given. We particularly appreciated the respect all Tapco staff had for our home. They knew that the work was disruptive for us and did their best to manage the disruption by covering floors carefully wherever they needed to go in the house and by cleaning up thoroughly at the end of each day. They were also pleasant to deal with being helpful and considerate.
Highly recommend Tapco
The operatives who came to my house to undertake the damp works were fantastic. They were efficient, tidy and very accommodating. It’s a disruptive process which they made a very positive one. They found solutions to quirky problems in my house to leave the walls better than they were before. Would highly recommend.
Thanks to all the Tapco team.
Thanks to all the Tapco team who worked on Phase 2 of the project here. Their cheerfulness and considerateness made the inevitable upheaval as manageable as it could be, and they were always ready to go the extra mile. Their skill has resulted in an excellent job. Thanks also to the office team, who were always very helpful. Work took place September - October 2025.
Quote to platering - very professional
From the first quote to the last piece of plastering the Tapco were very professional and really pleasant people to deal with. The quote was comprehensive and well presented. The removal of the old wall plaster as low dust and noise as these things can be, The tanking and replastering was very neatly done. I would defintely recommend them,
Damp issue
Tapco have recently treated a very extensive damp issue in my Victorian flat. The guys working on site were both professional and friendly and the work has been completed to a good standard.
Big thanks to Mimi who works in the office - she was quick to respond to all of my questions and it was a pleasure dealing with her.
Outstanding damp proofing
TAPCO Homedry are outstanding from initial survey through to completion and after care. Excellent communication, professional and respectful. A special mention for Mack and Gregg who worked like Trojans to complete the job within the estimated timeframe and left my property clean as a whistle. Highly recommended and thank you to all concerned.
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