I placed an order with them early December 2025, the money was taken from my account and now still in late January I’ve not received the order, no tracking hardly any communication. Eventually after 4... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I think the site could be easier to navigate, it is slow to load and not very intuitive. Having said that, in every other way I am pleased with the prices, speed of delivery and variety of choice. O... Mehr ansehen
Order placed 5th October 2016. Sent several emails to enquire after purchases. No response. Spoke to an operator who infact is a third-party so nothing to do with the company but takes sales calls onl... Mehr ansehen
I have used Superfood a few times. They have a large range of healthful products and prices are often the most competitive, especially the discounts for buying more than one. I recerntly found it the... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
148 Great North Road, AL9 5JN, HATFIELD, Vereinigtes Königreich
- 01707881863
- support@superfooduk.com
- www.superfooduk.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Poor Customer service makes me so angry!
I was pleased with the goods and the price and delivery was ok. Packaging wasn't so great which caused the boxes to arrive a bit battered. My grievances with this company came when I tried to contact them regarding my VAT payment which I should get refunded. Several emails not replied to, Two phone calls with broken promises to be called back. I would be very happy to order from them again but not when it's costing me hundreds of Euro in non-refunded VAT!
Waste of my time due to false advertising, incompetence and terrible customer service.
I ordered for the first time just one item. It arrived within a few days, more or less as expected. The product's seal was broken. I contacted them via email to report this. They told me they'd send me another one, together with a prepaid envelope to return the broken sealed one. the replacement product, although sent first class, arrived in 5 working days. Alfter a few days I received the new item. When I was first using it, I suddenly realized it was not organic, as advertised (I'm talking about Green Bay organic manuka honey). I contacted the manufacturer who confirmed it was not organic anymore. I told superfood and again, I had to wait for them to send me the prepaid envelope, then send the item back and finally get refunded. All in all a HUGE waste of time for me. And the customer service could'nt bea more careless.
I just wanted to send them the item and get my refund so I never have to deal with them again. And I won't!
Disappointed with delivery
Unfortunatey as I haven't recieved my product I can only rate low. I am really disappointed that I still haven't recieved my order after waiting for nearly 2 weeks, the delivery company is terrible it's unrealistic to have to wait in literally all day for parcel which I have twice now and ended up missing it whilst collecting my daughter from school. You need to either use a delivery company with a depot or specify a time it's so frustrating!!
How do you rate perfection then?
Very VERY good prices. Far cheaper than our local Health Shop, even without the various discounts offered. Take into account the free postage it just gets better. Very fast delivery and extremely well packed. We shall definitely be using these guys (& girls, of course!) again. Keep up the good work.
Very Reliable
Good communications, well packaged goods and speedy delivery.
I have used them before and will definitely use them again.
pleased customer
good price and prompt delivery with satisfactory communication
WAKE UP
I waited for over a week for the item I ordered, in the end I had to contact Paypal to tell them my item had not arrived, it was only then did superfooduk contact me to let me know the item was no longer available and offered me a refund, why does the customer have to take action when the company really should have first.
GREAT COMPANY
Can't fault them in anyway. Have placed two order so far and will continue to do so. Excellent service and goods extremely well packed.
Great service
Great service with good comunication and prompt follow up.
What could they do more?
What could they do more? Fast delivery abroad, answers to mail questions, all OK. /ulf
Speedy service and great prices
Ordered items Sunday evening and arrived Tuesday morning. Brilliant communication and absolutely no problems. Will definitely be buying from Superfooduk.com again
Jean
Brilliant service and brilliant products would recommend to anyone, not only that have itchy skin from illness product worked beautifully, no more scratch marks.
Great service.
Good price and quick delivery. What more do you want?
10% discount not made clear on which products
I sent a message along with my order but have not had a reply,apart from that very quick delivery
5 Star service
Good value for money, fast and efficient service.
Very Good
Fast delivery and unbeatable prices. I bought Udos Choice Oil & very pleased with purchase. Will definitely use again.
4 star
Very good value product and delivery. Only problem was string on loofah dyed green which ran into the loofah when wet!
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