The order I placed in June was not dispatched due to unspecified delays, and I received my partial order in August. All communication with the company was met with apologies but no clear explanation o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The order I placed in June was not dispatched due to unspecified delays, and I received my partial order in August. All communication with the company was met with apologies but no clear explanation o... Mehr ansehen
Unternehmen hat geantwortet
Even though there was shipping issues , the company delivered an excellent product and were courteous and kind all the way through . I would definitely carry on buying from them again and again . Cust... Mehr ansehen
Unternehmen hat geantwortet
Three dented tins , and a refund received for only one of them and order of bleach cancelled. Dented tins are a potential health hazard. All three tins received were dented and yet only refunded for... Mehr ansehen
Unternehmen hat geantwortet
First time ordering from Superfood Market. Good price on Dri Pak Laundry Soap. Excellent service, kept informed by email of progress of order, ordered on Friday delivered Tuesday. Will definitely use... Mehr ansehen
Naturally better alternatives to your daily essentials 💚 Food & Drink • Health & Beauty Baby & Child • Home & Lifestyle Free Shipping Over £60 🚀📦
Unit 3, Dalton Works, Deal Street, BD21 4LA, Keighley, West Yorkshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service, timely communication when a product I ordered was out of stock with a prompt refund and a speedy delivery that was very well packaged.
Amazing customer service, very friendly and quick to respond. Great range of products at better prices than elsewhere. Will continue to buy from here.
Easy to use website and great products.
Thank you 😊
Good choice of products, good prices, well packaged, good communication - what’s not to like? Plus a lovely email for being a repeat customer. I will be buying again when I’ve scoffed all the delicious goodies I bought this time!
Products are perfect, ordering easy and delivery speedy. I also prefer that I am supporting a smaller family business
Really wonderful to find an online store with such an amazing range of products - well done !
Great products, fantastic customer service and communication. Competitive prices.
So far I'm very satisfied. They very really quick to answer my question, got a 10 % off code, the website works well, the prices are competitive. I'm still to receive my order but so far all has has gone smoothly.
Placed an order om 8th Feb 2024 for various items totalling over £50. Six days later...I get a notification stating half my order has been refunded, and annoyingly the main item I wanted was refunded... with no explanation, no courtesy phone call, no alternatives nothing? Plus my order is only meant to take 3-5 days to deliver so why am I receiving this email notification on day 6?
Then on the 19th Feb, a full 11 days later my partial order finally arrives.
I won't be using this company again when they cancel the majority of your order without contacting you and it takes nearly 2 weeks to arrive.

Antwort von Superfood Market
Great first experience imonline and this is a gift for a lady I work with. Great site and easy to use. Will recommend.
Just what I wanted, at a great price and also discounted for bulk order.
Excellent communication skills, fabulous products fast delivery. Pure salt from Sicily no messin with this stuff --- love it
Fantastic service from start to finish. I live remotely and so finding unusual products can be challenging.
All the products I wanted in one place.
Easy to navigate shopping experience.
The communication was excellent and the package and delivery was amazing. Will definitely use again.
Great service. The cereal I ordered was really good so I've ordered some more plus a few other things. I like the fact that they care deeply about their products, where they come from and the effect on the environment. Recommend taking a look and subscribing.
Fabulous price and communication
I love that they are a small family firm - we should be supporting these firms more than ever now!
Super easy to buy what you need! Thank you, I really appreciate being able to buy produce I can't buy elsewhere. You must have built your offerings from only the best suppliers. Thank you!
This product really good, but difficult to find in any supermarkets, nice friendly welcome and explanation of the goals of the company, happy
Fast reliable service. Cheaper than elsewhere. Would use again.
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