The order I placed in June was not dispatched due to unspecified delays, and I received my partial order in August. All communication with the company was met with apologies but no clear explanation o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The order I placed in June was not dispatched due to unspecified delays, and I received my partial order in August. All communication with the company was met with apologies but no clear explanation o... Mehr ansehen
Unternehmen hat geantwortet
Even though there was shipping issues , the company delivered an excellent product and were courteous and kind all the way through . I would definitely carry on buying from them again and again . Cust... Mehr ansehen
Unternehmen hat geantwortet
Three dented tins , and a refund received for only one of them and order of bleach cancelled. Dented tins are a potential health hazard. All three tins received were dented and yet only refunded for... Mehr ansehen
Unternehmen hat geantwortet
First time ordering from Superfood Market. Good price on Dri Pak Laundry Soap. Excellent service, kept informed by email of progress of order, ordered on Friday delivered Tuesday. Will definitely use... Mehr ansehen
Naturally better alternatives to your daily essentials 💚 Food & Drink • Health & Beauty Baby & Child • Home & Lifestyle Free Shipping Over £60 🚀📦
Unit 3, Dalton Works, Deal Street, BD21 4LA, Keighley, West Yorkshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Arrived in good time and with a long use by date - perfect
Wonderful company, good prices, good customer service, and recommended 👍😁
Great customer service, very responsive and decent value for money with a voucher code too!
The range of product they ante offering is excellent but the way they package the items sent is utterly appalling. No point complaining to their customer service as they are unhelpful.
I have tried in the past to no avail.
I recently purchased from them and half of the items are demaged.
I have been using this company for a while but in the last 6/7 months I have had nothing but issues with them

Antwort von Superfood Market
To be able to support family run, small businesses that genuinely care about their customers and that are in this country makes shopping feel wholesome all the way. I’m so happy I found this company

Antwort von Superfood Market
Hi, thank you so much for the order! Received the goods quick and in great packaging. Lovely customer service when had a small issue. Highly recommend

Antwort von Superfood Market
Excellent service yet again. Great communication and fast delivery. Thank you.

Antwort von Superfood Market
Right after placing the order last week, they sent an email asking for reviews, so voilà.
I’m left with a very dim view of the store, which they could’ve lessened by just emailing or phoning me BEFORE shipping only half my order.
I placed a voluminous, heavy order, & heard nothing for 6 days (that’s not the complaint.)
I received refund & dispatch emails within half an hour of each other. The refund email didn’t actually specify which of my items were missing or why (the email was generic with many potential reasons why part-refunds could happen.) Monetarily, it was nearly half my order.
I would've expected them not to have shipped an order without consulting me before dispatch. That’s what’s really irked me, not that they’re not actually fulfilling it all, but that they just left out so much.
If told before despatch that they weren’t going to complete my whole order, I would have simply asked to cancel the lot. That would have been annoying, but wouldn’t have left me with such a dim view of their attitude & service.
The main reason I used this store was because of knock-down bargain price for the items they claim they couldn't send. I wouldn't have bothered & paid any postage to order just the other items I bought.
So, I tried to call them to say this ASAP. Their phone message repeatedly says 'no customer service advisors available … & you can't leave a message.’
I emailed, but was told it’s too late to cancel, & it’s “just the water” missing. That would be 5 large crates of (bargain-priced, but heavy) 30 bottles each - not just a couple of items.
So… I have to refuse the parcel so it gets returned, or actively send it back myself. Seeing as the postmen always leave parcels in safe-places, I guess it’s the latter.

Antwort von Superfood Market
I make my own muesli and obtaining in bulk the relevant ingredients - jumbo oats, mixed nuts, mixed seeds and dried fruits - is a problem with conventional supermarkets. Superfood Market overcomes that by delivering high quality organic ingredients at a reasonable price and with a minimum of delay. Why would I go elsewhere?

Antwort von Superfood Market
Good service. A friendly company. I'd be happy to order from them again.

Antwort von Superfood Market
I use this company regularly. Great range of products, easy website to negotiate and super fast delivery. Thoroughly recommend Superfood Market!

Antwort von Superfood Market
Great products terrible choice of delivery- even if I paid for premium delivery and though that would be DPD as an option for cheaper orders and despite asking not to have things send with Parcel force which has shockingly bad service on our area, still sent via Royal Mail- equally poor service. This company seams a bit too found of the RM rather than customer experience and service. Looking for alternative after last delivery ( after being their customer for 3+ years)

Antwort von Superfood Market
Highly recommended excellent quality food shop.

Antwort von Superfood Market
Really easy to order and wonderful pleasant communication from the owners.

Antwort von Superfood Market
I ordered from overseas ready for a UK trip to visit family. I am very impressed with both the quality of the goods and the swift and well-packed delivery. Thank you for making my trip much easier!! Amazing, healthy products all in one place - perfect.
this company always do great, they strive to achieve top service with provision of goods ordered and send out said goods well packed with thought and are always willing and eager to serve their cumtomers with all the products that all the run of the mill supermarkets don't or won't provide SO WELL DONE AS EVER to the Super Superfood Market, my top choice.
I order from Superfood Market quite regularly. They have a good range of dark chocolate, interesting noodles, and good organic dried fruit and nuts. This company are a great option if you want the healthier option.
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