Superfi Bewertungen 

5'420
TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Easy web site to use and compare products. I ordered pionneer PRS-D800 car amplifier. Great amplifier that fits under my dash powers my JL C3 component really well & they sound much better than dir... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Best scammers I know out there. Claim products are in stock but when I make an order they'll delay the process for it to take up to a month to give a refund back! Scumbags!!

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Bit annoyed that they were selling a product, with no indication that they had zero stock. It took me to chase and make enquiries why my product hadn't been delivered. Having spoken to a member of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Was dubious about buying from Supwrfi for the first time, I have checked the product from unpacking it and seems new and as it should, couple damaged areas on the box but product looks undamaged and... Mehr ansehen

Unternehmensdetails

  1. Fernsehgeschäft
  2. Hi-Fi-Shop
  3. Heimkinofachgeschäft

Vom Unternehmen geschrieben

Superfi Online - went bust in 2019. Do not order from them - it is a scam.


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

5420 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.5

Alle Bewertungen

(5'420)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service fast delivery

Great service fast delivery and so far a descent sounding sub for the money will be buying from superfi again thanks

20. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing service from the very start

Amazing service from the very start, was able to get the Revel M16s delivered at 8am got it set up quick and easy. Was informed about the location of the product and concurrent time of the delivery.

19. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent advice and superb delivery

I was looking to upgrade my stylus & headshell and having done some of my own online research I rang Superfi, they had the item in stock and gave me some helpful advice and I had the replacement headshell with me the next day. Many thanks indeed.

20. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Attessa turntable

Very impressive from superfi. I had a slight problem with the turntable, but the team were very helpful. It's now sorted and sounds fantastic. Will definitely use them again. Big thanks to Martin.

22. Januar 2023
Bewertet mit 3 von 5 Sternen

Cheap item, room for improvement

Best price on the web and promised next day free delivery. However item was not in stock and I was not informed until I contacted them. Granted I ordered just before new years but it should have not been listed as in stock or I should have received a notification once the bank holidays were over. Received the package 2 days after my enquiry. The item had no additional protection during postage except a plastic bag resulting in damage to the product’s box. Luckily the item worked fine.

6. Januar 2023
Bewertet mit 1 von 5 Sternen

Have to wait 10 working days for a…

Have to wait 10 working days for a payment refund to clear as you repay by electronic cheques for a TV showing in stock on website, then cancelled 2 days later by yourselves, saying it wasn't. My monies cleared instantly to yourselves, I shouldn't expect to wait nearly 2 weeks for the payment to get back into my account, Poor practice.

To make it worse, it has re-appeared 24 hours later as in stock and able to order again but with a hefty price hike

In answer to your reply you pay it back by electronic cheque transfer, which PayPal or any bank would have to clear, not mine or PayPal’s fault, it’s your repayment methods. Also perhaps look at how you current display stock availability on your website then to at least be accurate, so people don’t end up ordering stock you don’t have and people don’t end up being out of pocket for 2 weeks, whilst waiting for a refund, other sites do it and I’ve never had to wait more than a few hours for a repayment to clear from other retailers to clear and be back in my account, if the retailer has made a mistake with something I've ordered, whether I’ve paid by PayPal or bank debit card.

p.s. last time I checked Christmas Eve is before Christmas not after, when you took and accepted the payment for the product?

24. Dezember 2022
Superfi-Logo

Antwort von Superfi

Stephen, you ordered on Christmas Eve which was a Saturday when we were closed. You paid by PayPal. On Boxing Day you were refunded into your PayPal account - just over 48 hours later - if it was longer than that then speak to PayPal or your bank - see refunded as soon as we saw that we'd sold out. We sold out of the TV that you ordered which we were offering at a massive saving on our existing stock - any order placed after Christmas would be charged at the new price as we've had to buy new stock in at a higher price - not poor practice at all, just a reality of a competitive market.

Bewertet mit 1 von 5 Sternen

late delivery

They sell items they don't have in stock. Very organized delivery 2 weeks waiting for delivery

17. Dezember 2022
Superfi-Logo

Antwort von Superfi

Cezary, you ordered on Saturday 10th December in the afternoon after warehouse cut-off. We were unable to ship early last week due to the Royal Mail strike leading to DPD not taking more consignments, but we shipped your order on Friday, less than a week after you ordered, so I can't see how you could claim you've waited 2 weeks as you only ordered 8 days ago.

Bewertet mit 5 von 5 Sternen

Excellent customer service over the phone

Tried to place an order online but delivery costs were NOT CLEAR. On the product page it stated Free next day delivery, and whilst there was an * after the statement , the * was not at the bottom of the page with the additional information. Also on the checkout there was no information about free delivery. Rang the store and spoke to Anthony who resolved my problem and provided excellent customer service. He told me you needed to spend £70 to get free delivery but no where on the website could this information be found. The items I wanted were the same price on Amazon Prime. Anthony processed my order over the phone with a price match. Satisfied customer.

10. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I called Superfi's online service for…

I called Superfi's online service for the first time today and spoke to Anthony, who was very knowledgeable and helpful in supporting my purchase decision.

I will definitely use Superfi again in the future.

5. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If I could give zero stars I would

UPDATE - just recieved a horrible email from them, calling me a liar and trying to tell me this was the first email id sent. I attached a screenshot of my email from last week but given their attitude i doubt I'll get an apology. Also, i dont normally write reviews, but was inundated with emails from them, asking how my product was and to leave a review. So here it is. AVOID AT ALL COSTS

If I could give zero stars I would. Ordered a week ago for next day delivery - no order has arrived and no reply to my emails.

5. Dezember 2022
Superfi-Logo

Antwort von Superfi

Hi Sara Louise, You ordered a product that is not showing in stock and says: "Stock erratic - order now for next delivery". We do ship next day delivery but cannot until they arrive. There is no trace of any email from you on our system. Perhaps you could let us know where you sent it to? We are expecting a small quantity, of the bluray player that you ordered, later this week. They will be shipped out to our customers in the strict order that their orders were placed.
We have not shown this product as ‘In Stock’ since November 3rd 2022.
We have on the product description a statement indicating the supply issues with this line.
We have not charged you a single penny and will not do so.
We supply all indicated goods on a free next day delivery - but only when we have the goods in stock, otherwise it would not be possible.
We have not had a single email from you until 15:31 today the 5th December 2022.

Bewertet mit 1 von 5 Sternen
Superfi-Logo

Antwort von Superfi

Stephen, you ordered a product that was not in stock - the website clearly shows this - Stock due mid December. It is today December 3rd. We haven't charged your Amazon account yet and will not do so until the player is in stock, so you haven't paid for it yet. If you do not wish to wait, please reach out and we'll cancel your order.

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