Supercuts UK Bewertungen 

I visited the hair salon recently, and it’s possibly the worst place I went at. I thought to try out something new and obviously that was a wrong choice. The staff seem friendly but when i showed them a picture of what i wanted they went and told me to show another picture. I’m sorry but if I’ve found a picture of something on Google I don’t think I’d find the same thing of the same person with the exact same haircut I want. Are they trying to kid with me just because I look young and like a child?! The hairstylist looked like she’d done the job for quite a while due to which I trusted her but I ended up wanting to cry because of the result I got. I had to go to a different salon and get my hair redone. My money went to waste!!!!! Additionally because I was in a hurry I wanted to buy a product and thought I could return it if I need it which I was told I could. Obviously that lady was lying and I went back so many times taking my time out of the day to get a refund but they’ve got to be kidding me. I would rather eat a pigs blood than go back to this salon (ps I’m a vegetarian).

My experience at Super Cut in Woking Center was beyond disappointing. Despite scanning the barcode, we never received the promised message. Returning after an hour, we were told the system was down, and we weren't added. Kristi, the stylist, demonstrated zero customer service, making us wait while attending to a customer who arrived an hour later. Strongly recommend avoiding this salon for a truly unpleasant experience.

Haleema is the lady i recommend for your services! She is so down to earth and makes you feel very comfortable. Went to her for waxing and couldn’t be happier with the service she provides, wouldn’t go anywhere else!

Supercut Camberley used to be my go to for a cut prior to 2020. The best cutters out there by far. Gave confidence to experiment, never a bad cut. Didn’t mind the long wait as always so busy. Sadly the 2 brilliant ladies did not come back after covid. Tried new staff. Worst cut I’ve ever had by someone with so called 30 yrs experience....possibly cutting hedges! Was going to try another branch to get a trim, literally, until I found out I will be charged more due to long hair. The ends are at the end of my hair no matter how long the hair is. Why? No wonder their shops appear empty these days.

Got my eyebrows threaded by Haleema she was brilliant.

I went to supercuts in Woking and from the first moment I walked in I was treated well. Sasha and Kirsty were a great help and my haircut I think it was Sasha that made me feel so happy with my hair thank you ladies I will be back

I had the best supercut done by a lovely lady named Henrietta at the Shepherds Bush Branch. I have never felt so satisfied and happier leaving a salon before! I highly recommend her!!

Went for a cut and blow dry at the bluewater store , she didn’t do what I asked for having shown her a picture. She cut far to much off of my fringe , layers were not even . She didn’t even ask if I wanted it straightened
I’ve had to cut it myself to level it up at home . Really awful cut

I hate having my hair cut, I am nearly 70 and I am inclined to leave my hair to grow until my fringe gets annoying. I cannot go to an appointment only hairdressers because of my health isses and have good days and bad days. Yesterday I dropped into Supercuts White Rose Leeds.
The staff there have changed since before Covid, back then it was always full of sylists, always busy but the stylists were brilliant.
There was only two stylists yesterday and a bit of a wait but I expected that. The background music was so loud and blaring, it gave me a major headache.
A hairdressers is supposed to be somewhere to go to be "pampered" if that is the correct word but this was torture!
Eventually the lady invited me to a chair and asks what I wanted. I explained I wanted a "wet cut". I wanted it cut shortish and nicely layered (meaning layered/blended) and tidy. She took me to the wash bowls, put a very small tatty bit of thin towel / cloth around my shoulders which I thought looked very trashy. She washed my hair then we went back to the chair.
She set about cutting my hair. I was very concerned because usually an experienced stylists will be really quick, lifting your hair in sections and clipping quite fast. This lady was very slow and seemed to take ages.
She asked where I wanted my fringe cut so I explained as it grows really fast I wanted it half way between my hairline and eyebrows.
Eventually she finished. I thanked her and she whisked off the gown. She did not show me the back which was a bit worrying. However my Daughter and little Grandson were waiting so I just paid my £22 and left.
I asked my Daughter if my hair looked alright and explained I had not seen the back. She said it was "alright".
When we met up with her partner, he asked "what on earth have you done with your hair?" He took photos of it. Frankly it looks as if someone has got a bowl cut round my head in 3 lines.
My fringe has been left thick and not thinned / blended out and it is a straight line across my forehead, not curved around my face and bone structure.
I have never ever had such a dreadful haircut and will be raising a complaint.
I won't be going back - it used to be a brilliant place for me to just drop in and have my hair cut when I felt well enough to go out but never again.
As my Daughter pointed out, I am always putting my family first and helping them, especially this year with my new Grandson, it is the first time in months I have actually thought to do something and treat myself. She and her partner both said I do not deserve the dreadful haircut.

I found a hairdresser that knew instantly what I wanted and I've been going to her since 2020. Although she seemed very busy each time I went, she managed to squeeze me in and each time I went, say every 4-6 months she would charge me more for the same thing. Last time I paid £40 for a wash and cut, no blow-dry and I was too embarrassed to ask why, as the website states it should be between £25-£30. In my opinion, the price is not justified, I'm not going back as I found an alternative where I pay the same and I don't have to wait an hour or more, I can book and appointment and get more quality service for the price.

Called into Supercuts in Derby with my 9 year old daughter, wanted to charge me £45 for a cut and blow dry! Disgusting! Went elsewhere and was charged £25 for the same service!

Popped in on 19th august and was told they could fit me in at 3pm can’t remember the name of the stylist but it’s the best cut I’ve had for many years, cut it exactly how I wanted it, so thank you

My daughter is extremely upset and annoyed, She asked for half an inch off and was very clear she only wanted half and inch off, the hairdresser then continued to cut around 3 and a half inches off leaving my daughter extremely upset after she left, they don’t have the capability to listen to instructions and my daughter is very upset and we physically can’t change anything. I don’t recommend to anyone.

Gutted wanted a shoulder lenth cut with it shorter at the back so it came round the front nicely. She checked how long i wanted the back then went to check her phone and just cut the rest the same length. How do you complain when the hairs already gone !@@@ 42pound for a cut I didn't want.

First visit to Supercuts, Eldon Square, recommended to me by a friend! I waited about 25 minutes, good atmosphere, friendly staff and no appointment needed!
Most importantly, I was listened to, and got the cut that I wanted, by Danielle.

Extremely bad customer service . I went today to ask for a haircut and the hairdresser was not helpful at all. I would not recommend. The website states that the place is open until 20:00 and I went about 16:30 and she still didn’t offer anything. After I complained the hairdresser replied inappropriately instead of apologising

I went to the branch in lewisham. On the website it says they close at 17.30 ı went there at 16.40 and shutters were half closed. İf you’re not going to serve any customer after 16.40 you actually need to change the time on the website. Lady said we need to clean until 17.30 it’s ridiculous

Went into bedford supercuts today and had an amazing lady do my hair, she was outstanding from start to finish would definately recommend and will be going back in the future

They butchered my hair . I spent the last 6 months growing out a fringe only for the stylist in the Newcastle branch to just cut it back in. I asked for wispy side bangs and now I have a full 2000 thick fringe that I have to put up everyday because it looks so bad. I also got my hair shirt because I wanted it to be easy to manage in the morning . Now if I was to wear my hair down I would look like Willy wonka . My hair hurts from being pulled up everyday but I have to. I showed her a photo as well of what I wanted and what I didn’t and still ended up with a horrible bowl cut fringe. They can only do out dates styles of hair cuts, don’t go here!

Just had an awful experience at the Chelmsford salon. Used their check-in online service to book a space in the "queue", to avoid having to sit and wait, and was sent a text to advise my slot was available at the time advised. On arrival the two stylists were busy and I was told that there was someone in the queue before me, but that they were almost 30 mins late. They said I would be next if she didn't arrive by the time they were free. After waiting another 5 mins, this customer eventually arrived and so I was told that they wouldn’t be able to cut my hair for at least another hour! This makes their booking system next to pointless.

After an hour I returned to the shop. The stylist had finished the previous customer, saw me waiting and walked straight past me without a word to go and get her lunch. On her return, she disappeared out to the back of the shop, again totally ignoring me. I asked her colleague how much longer I would have to wait, and was told that my stylist was now having her lunch so I would have to wait until after she’d finished. I explained that I had already waited over an hour past the time I was notified that my slot was available, but she was extremely rude and simply said “well, we didn’t call you”! So, it seems it was all the computer’s fault… I then asked why I couldn’t have been fitted in first, since I had arrived on time, only needed a trim, plus the previous client was over 30 minutes late. She said it was because she was in front of me in the “queue”. When I explained that this seemed unfair, I was told in no uncertain terms to “get out”! I’ve never received such bad customer service in any salon, and although I’m aware that Supercuts are not a "top" salon, I am shocked at their staffs’ attitude. I will never return to this salon and recommend you avoid at all costs unless you want to be kept waiting, ignored and then verbally abused.