Start Up Loans Bewertungen 

475
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Company jumped on the application almost instantly and assigned a business advisor. Unfortunately after this point trying to get in touch with them is impossible. No clear journey or even an u... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The second loan application was just as great of an experience as the first. Zoe just made the process so much easier for me, and I can't thank her enough for how much help and support she's given me... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Everything went smoothly from start to finish. Our admin team and business manager Habib were incredibly helpful offering plenty of advice and support. The initial paperwork is quite extensive but if... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very worthwhile experience. They are open to giving people an opportunity based on their business plan, rather than on a credit score. Great to be given a chance where others wouldn’t. The business pl... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geld & Versicherung

Vom Unternehmen geschrieben

The Start Up Loans Company was established in September 2012, with a mission to help new and early-stage UK businesses access affordable finance and mentoring support.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

475 Bewertungen

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4.2

Alle Bewertungen

(475)

71 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I could not recommend Muhammad enough

I could not recommend Muhammad strongly enough. He has been an incredible source of support throughout the entire application process. His competence and expertise were truly invaluable. He took the time to explain the importance of specific details I needed to include in my application and guided me through each step with patience and clarity. I am grateful for his help, which ultimately contributed to a successful outcome.

Muhammad’s dedication and professionalism made a significant difference, and I’m very thankful for all his support.

22. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Inga,

Thank you for taking the time to leave us such a positive review of your experience with your advisor.

We will be sure to notify him how his support has helped you to secure funding for your business.

We wish you the best of luck with your business!

Best,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

Habib was fantastic

Habib was fantastic, he was considerate and worked with us and more importantly took great interest in the business

14. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Jagjeet,

We appreciate you leaving us some feedback.

Congratulations on being approved for funding!

We will be sure to notify Habib of the great support he has provided to you!

All the best on your business endevours,
Kindest
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

Amazing process and team

The process is a masterclass in business planning and incredibly valuable, no matter the outcome. The whole team are proactive, knowledgeable and an absolute pleasure to work with. I'd like to especially mention John, Sarah and Michele and thank them for their ongoing support. I cannot recommend them enough.

12. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Samantha,

Thank you for taking the time to leave us some feedback.

We appreciate your comment on business planning as we aim to provide guidance and knowledge on the factors to consider whilst entrepreneurs embark on their journey.

We will be sure to pass this onto John, Sarah and Michele.

All the best with your business.
Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

quick and easy

quick and easy. very supportive,

4. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Vasantha,

Thank you for your feedback.

We appreciate your feedback and wish you the absolute best with your business endeavours!

Kindest,
Cynthia
Customer Service Advisor
Start Up Loans Company

Bewertet mit 1 von 5 Sternen

bad experience

Unfortunately, my experience with this organisation has been very disappointing. Despite their advertising about efficient and supportive processes, the reality is quite the opposite. The process is extremely slow, and staff often show little care or urgency.
They promise updates within seven working days, but in my case, it has been several weeks even months without a single proper response to my emails.
Overall, the level of professionalism and communication is far below expectations. I would not recommend this organisation to startups or founders seeking timely funding or business support. You’re much better off reaching out directly to lenders or other startup support agencies.

3. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Iman,

Thank you for your feedback.

We apologize for the delay in contact throughout the duration of your application.

Your concern is important to us and we would like to look into this further. Please reach out to us via email: hello@startuploans.co.uk or telephone: 03442642600.

Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

The process is smooth and easy to understand and to follow. The work by the advisor especially Samuel Okide was impressive, professionally. Very thankful.

I wish to express my deepest appreciation to Samuel Okide for his assistance and professionalism during my application process. All information has been explained clearly and presented smoothly, with all processes functioning flawlessly without any complications. His communication facilitated an effortless and comprehensible procedure.

I am profoundly grateful for the opportunity to advance through this program and further grow my business with the assistance of the Start-Up Loans team.

31. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Customer,

Thank you for taking the time to leave us a review.

We appreciate your gratitude to our application process and are delighted that we could be a part of your journey.

We will be sure to pass your appreciation for your business advisor Samuel!

All the best with your business.
Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

From the moment I applied the process was seamless

From the moment I applied the process was fantastic. My initial advisor was warm and friendly, anything advice I needed I was given. Once I had completed the initial assessment I was then handed over to Jane my loan specialist. Don’t get me wrong there is no messing round when it comes down to assessment of personal bank statements. However this is dealt with professionally and with decency. Jane was FDA basic from start to finish, always available and even went as far as responding to me when she was off on leave. I can’t thank her enough. Thankyou Jane.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Nate,

Thank you for leaving us a review.

We are delighted to hear that you enjoyed your application process with your advisor Jane!

We will be sure to pass this review on to Jane and wish you the best of luck on your application!

All the best with your business!
Kindest,
Cynthia
Customer Service Advisor
The Start-Up Loans Company

Bewertet mit 1 von 5 Sternen

Poorly organised

Poorly organised, no respect for someone's time and overall unprepared staff.

30. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Saher,

We thank you for taking the time to leave us some feedback.

Our aim is to ensure each applicant feels valued for the time taken to submit their application and hope to provide transparency and guidance in relation to their business.

We are sorry that this was not your experience and are keen to investigate why this has happened.

Please do reach out to us, so we can further investigate this on: hello@startuploans.co.uk or 03442642600

Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

A great way to start a business with a…

A great way to start a business with a fair interest percentage, unfortunately the limit might not be enough for some kind of business.

28. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Milton,

Thank you for taking the time to leave us some feedback and congratulations on being approved for funding!

We do understand that our maximum may be insufficient for some business types, however, we do offer a second loan which you can check your eligibility six months after you have received your first loan.

I would encourage you to check at a later stage, if you would be interested in further funding later down the line, with us on: hello@startuploans.co.uk

All the best with your business!
Regards
Cynthia
The Start-Up Loans Company

Bewertet mit 1 von 5 Sternen

Extremely poor communication and lack of response

Nearly three months of silence before anyone reached out — an extremely frustrating and disappointing experience.

I would like to follow up on my previous negative experience, in which I mentioned that no one had contacted me for more than a month. My documents remained submitted with no response — no replies to my messages or emails.

After almost three months of complete silence, I was suddenly contacted just a few days before my 90-day application period expired. At that point, my assigned Start Up Loan advisor, Mahdi, began calling several times a day, despite me clearly stating on multiple occasions that I could only communicate via email or outside of my working hours. Unfortunately, it wasn’t possible for me to answer phone calls, and due to time constraints, I couldn’t always reply to emails either.

As someone who works full time, is a single mum, and is trying to build a small business, I spent a lot of time preparing all the requested documents, including a full business plan. That was precious time taken away from my children — and yet, despite all the effort, no one considered it necessary to respond.

It feels extremely disappointing and unfair to be treated this way, for reasons that are unclear and unexplained. I have still not received any response to my previous post — only a request to “get in touch”. However, I believe a public response here is necessary. On what basis are applicants being prioritised? Is there a payment involved, or are people being selected for some other unknown reason?

For anyone interested, I encourage you to read other people’s posts to see how quickly they received responses or updates on their applications.

5. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Hi Rineta,

Thanks for taking the time to leave us feedback.

I’m sorry to hear about the lack of contact you’re reporting and your frustrating application experience till date, particularly after investing so much time and effort on your application.

We understand that our application process is time consuming and to have no response can be disheartening and discourage you from the plans you have with your business.

There are no priorities when an application is submitted unless you notify your advisor of specific time constraints or deadlines you may have.

The application process does not have any fees from start to finish and all our Business Support Partners assess the application according to the same lending criteria.

Once an application is submitted, your assigned Business Advisor should have contacted you within 5 working days to discuss the progression of your application and any next steps.

We would like to take this opportunity to express that we empathise with your situation and the reason why we ask for you to contact us directly is to ensure we can further investigate why this has occurred.

Please do reach out to us at hello@startuploans.co.uk, so we can escalate this further.

Kind regards
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 1 von 5 Sternen

I applied for this loan as genuine…

I applied for this loan as genuine support to start my business. The whole purpose of a start-up loan should be to help people begin, not to rely on their past. Instead, I felt the process was focused more on reasons to decline than to support me.
I have a good credit history, no debts, a credit card, an overdraft facility up to £3,000, and some savings. Yet none of this was seen as sufficient. I was left confused as to why someone with a clear financial record and determination to work is not considered suitable for support.
What surprised me most is that instead of encouraging me to build a business and move forward, I was indirectly encouraged to remain on benefits—when the point of this loan is supposed to be the opposite. The approach taken felt discouraging and dismissive of the potential investment and growth I could create by starting my business.
This experience left me disappointed, as I could not see genuine assistance or support in the process. If these loans are truly meant to help people start working and become independent, the way applications are handled should reflect that mission more clearly

3. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Sasan,

Thank you for taking the time to leave us with some feedback.

We are sorry to hear that you are unhappy with the outcome of your application.

Whilst we appreciate that having good credit is an important part of the assessment, you are also assessed on multiple other factors.

These include the basic eligibility criteria, credit worthiness, business viability, personal affordability and the overall lending criteria.

Your advisor would review your past financial behaviours and current ability to afford the loan to ensure that each individual meets the criteria.

If you wish to discuss the outcome of your application or guidance on how to raise an appeal, we would be more than happy to assist you on hello@startuploans.co.uk or 03442642600.

Many thanks,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 1 von 5 Sternen

Really horrific experience when as a…

Really horrific experience when as a bootstrapped startup have not received any communication back for 5 weeks.
Promised by the mentor to be contacted multiple times, no response whatsoever.
I am at risk now to loosing 10k in assets because they have taken so long to respond and it's just appalling this is happening in England, where they say that they support startups.

Complete waste of time and nerve-racking, I had to be chasing the application multiple times, no response on emails for 3-4 weeks.

It would be a comedy show, if it's not tragic and affecting actual people's lives and a team of 5 people.
We got innovate grant approved for our innovative project, they have been great, but start up loans has been the opposite so far.

1. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Ibiza,

Thank you for taking the time to leave us some feedback.

We are saddened to hear that you have not experienced frequent progress updates throughout the duration of your application assessment.

Your feedback is important to us and we would like to investigate this further for you. Please send us an email hello@startuploans.co.uk or call 03442642600.

Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

Amazing

From start to finish, everything was amazing! My advisor, Greg Tipper, was absolutely amazing. If you are thinking about starting your dream business and need somewhere to start, this company is the best!

30. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Sian,

Thank you for leaving us some feedback!

We are delighted to hear that you enjoyed your application and will be sure to notify Gregg of your review.

All the best on your endeavours
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

Easiest loan Application

this by far was the easiest loan application i have ever done, the process was direct and smooth, as far as you have a good business plan, every other thing is easy, they have a good business manager to help you out at stage 3, they respond well without delay. and finally stage 4, that 10 days wait for the panel to make a decision is well worth it. so happy to have gotten the loan needed for my business.

23. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Danny,

Thank you for taking the time to leave us some feedback.

Our aim is to ensure our customers feel supported and well-informed of the next step in the application and we are happy to hear that this has been your experience.

Congratulations on the funding, and we wish you the best with your business!

Warm regards,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

Superb assistance

I had a wonderful experience with extremely helpful and caring assistance. Letitia has been truly amazing, very thorough, very detail orientated and all together exceptional.

22. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Veneta,

We are incredibly grateful for your feedback and will be sure to pass this on to Letitia.

All the best with your business!
Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

The Support and help was brilliant

The Support and help was brilliant. Chris was everytime in touch and open to us. The process from aplication and until the loan being approved, was incredibly easy.
Thank you!!!

18. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Hi Elena,

Thank you for taking the time to leave us some feedback!

We are delighted to hear that you enjoyed the application process and found your advisor helpful and will be sure to pass this on to Chris.

We wish you the best with your business.

Kindest
Cynthia
Customer Service Advisor
The Start-Up Loans Company

Bewertet mit 5 von 5 Sternen

Rowan was great!

Rowan was amazing support and gave all the advice we needed to be approved

12. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Nicola,

Your feedback is greatly appreciated!

We will be sure to notify Rowan of this review and wish you the best with your business.

Kindest,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 1 von 5 Sternen

Drawn out waste of time

Spent many, many hours obtaining paperwork and filling things out. Resubmitting, changing things (dumbing down projected sales to look "more achievable" - they are based on existing sales!?).

To have a rejection for something that was known, disclosed and submitted week's prior.

I was still asked to send in additional bank statements and even my c.v. after the reason for rejection was known.

I actually think even if they know you will be rejected they are still gathering information. For what I'm not sure, but the reason given for rejection should have meant my application and Data gathering stopped week's prior.

They now have a huge amount of my financial and business information. This was all requested after the reason for rejection was known and the approval would not have been given.

Incredibly disappointing experience.

11. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Apryl,

Thank you for taking the time to leave us a review.

We understand the time taken to complete our application and are sorry to hear that you are unhappy with both the outcome and the support during the assessment stage.

Please send us an email on hello@startuploans.co.uk or call us on 03442642600 so we can investigate this further for you.

Regards,
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

The whole process was extremely easy to…

The whole process was extremely easy to go through thanks for the amazing business advisory that offered very helpful information to help me with my proposal.

10. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Christopher,

Thank you so much for your feedback, we truly appreciate you taking the time to share your thoughts!

It's great to hear that your business advisor helped to make a positive impact during your application process.

We wish you the best on your endeavours,
Kindest
Cynthia
Customer Service Advisor
The Start Up Loans Company

Bewertet mit 5 von 5 Sternen

I would like to appreciate Mr habib…

I would like to appreciate Mr habib karimi sir, he is very helpful and kind person. And this company service is fast and easy.

22. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Start Up Loans

Dear Anmol,

We appreciate you taking the time to leave us some feedback.

Your feedback has been passed onto Habib and we are delighted to hear that you enjoyed the application process.

All the best on your endeavours!

Regards
Cynthia M
Customer Service Advisor
The Start Up Loan Company

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