Starlight have always resolved issues promptly. Molly is very helpful when issues with quality arise although it is very rare. One of their suppliers sent a batch of poor quality cookipack lids but as... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've had to guess a date when the transaction occurred as I've had a lot on and suffer memory problems but the date isnt important- "It was recent" I spoke with the company on more than one occasion... Mehr ansehen
Unternehmen hat geantwortet
I absolutely loved the fact that we get the sizes and measurements along side a full description which is very helpful when shopping online . I also loved the fact that the app is easy to navigate and... Mehr ansehen
Unternehmen hat geantwortet
Bought a sample box. Delivery was very quick as always, however I was disappointed with the quality of the box as it fell apart. Because of that I didn’t go on to order more. It’s also quite an expens... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Starlight Packaging
Vom Unternehmen geschrieben
Starlight Packaging has been doing business for over 10 years.
We provide a wide range of products that companies or individuals in the food industry would want and need.
We have a wide range of customers, from large food distributors, coffee shops, butchers, fast food takeaways, bakers and more.
Few of our key product ranges are:
Food delivery boxes
Produce trays
Polystyrene boxes
Takeaway cups
Cake boxes
Cupcake holders
Vacuum pouches
Eco friendly packaging
Cleaning Hygiene products
We sell all over the UK with nationwide delivery.
Also sell internationally to Europe and USA as well as rest of the world.
UK delivery options include:
Free delivery
Next day delivery
Next day AM delivery
Express delivery
Saturday delivery
Sunday delivery
Kontaktinformationen
Stoke on Trent, Vereinigtes Königreich
- 01782454464
- sales@starlightpackaging.co.uk
- www.starlightpackaging.co.uk
4.6
Hervorragend
2621 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Starlight Packaging
Hello Tracie,
Thank you very much for the 5 stars! :)
First time I’ve ordering
First time I’ve ordered, very pleased with the next day delivery and just what I was looking for. I definitely will be ordering again
29. Oktober 2025
Antwort von Starlight Packaging
Hello Jayne,
Thank you very much for the 5 stars! We are very happy to hear you were pleased with your first order with us :)
No longer stocked, yet available
Ordered an item online that was showing as in stock. Turns out it wasn’t. Got an email from them 3 days later, apologising and providing a refund. Went on to state the items had been disabled on their website and they don’t know how I was able to order to it. They really need to sort their tech. But they did deal with it fairly well.
26. Oktober 2025
Antwort von Starlight Packaging
Hello Raymond,
We are sad to see the low stars and to hear we unfortunately were not able to fulfil your order. We do hope this has not caused you too much inconvenience. If you could please let us know at sales@starlightpackaging.co.uk if there is anything else on our website that would be suitable for you and we can cover the cost of shipping for this.
Brilliant customer service
Brilliant customer service, went above and beyond to get my order out quickly.
27. Oktober 2025
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars!
Swift service and packaged well!
26. Oktober 2025
Antwort von Starlight Packaging
Hello Hettie,
Thank you very much for the 5 stars!
Great service every time ive ordered…
Great service every time ive ordered very happy
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Starlight Packaging
Hello Victoria,
Thank you very much for the 5 stars!
Brilliant service from a brilliant…
Brilliant service from a brilliant firm, can’t fault loll she’s a credit to the business….
30. September 2025
Antwort von Starlight Packaging
Hello Kenneth,
Thank you very much for the 5 stars!
Absolutely amazing company
Absolutely amazing company , really good prices , thousands of products and quick delivery.
Will always use
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von Starlight Packaging
Hello Anne,
Thank you very much for the 5 stars!
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars!
Antwort von Starlight Packaging
Hello Mary,
We are sad to see the low stars and to hear you have been sent the wrong item. Our customer service team have replied to your email asking to provide images of the item, if you could kindly reply at your earliest convenience so we can get this resolve for you.
Antwort von Starlight Packaging
Hello,
Thank you for the 5 stars!
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars!
Speed and quality
Your speed to dispatch was great. Unfortunately the box was damaged so I can't reuse it but it may be the fault of the delivery company - Evri.
28. September 2025
Antwort von Starlight Packaging
Hello,
Thank you for the 5 stars!
Excellent service, reliable company!
I order the same foil flan cases every 3 months - just what I need for my quiches!
26. September 2025
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars!
Antwort von Starlight Packaging
Hello,
Thank you for the 5 stars!
Not Christmas red, wrong colour
I bought misprinted upside down mince pie boxes, they are described as Christmas colours supposed to be red and white, but they are a yucky brown not red.
Edit: photo sent as requested, with the red stickers you included and a reel of Christmas red ribbon next to boxes, which shows the boxes are light brown not red.
10. September 2025
Bewertung ohne vorherige Einladung
Antwort von Starlight Packaging
Hello Sadie,
We are sad to see the low stars. Could you please email us an image of the boxes to sales@starlightpackaging.co.uk as we only stock red Christmas boxes not brown. The images on the website are taken of the actual boxes we have in stock.
Fantastic customer service
Never ordered before, but was fantastic customer service.. Evri had lost my parcel, on contacting the company they quickly dispatched me another parcel.. which arrived swiftly.. have since ordered again and will keep ordering.
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars! We are very happy to hear our customer service team resolved this issue promptly and thank you for being a returning customer after the issue with the courier.
Great customer service
The packaging from Starlight has been great, always ships quickly and the customer service has been fab with speedy replies.
2. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Starlight Packaging
Hello Jenny,
Thank you so much for the 5 stars! We are glad to hear you were impressed with our service.
Item arrived on time and we’ll packaged.
29. August 2025
Antwort von Starlight Packaging
Hello Geoff,
Thank you for the 5 stars!
Molly was really helpful
Molly was really helpful, got exactly what I wanted will definitely be using this company again.
28. August 2025
Antwort von Starlight Packaging
Hello Diane,
We are very happy to hear our team were helpful, thank you for the 5 stars!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.