Sprintax Bewertungen 5'181

I was being helped by Stayko Genkov. Stayko was knowledgable, patient and guided me throughout the process. It was really helpful to me

Todor Dragiev was very helpful and patient with my questions about Sprintax - cheers Todor! :-)

Todor Dragiev was very helpful in the overall filing process handling questions about the product and my tax situation.

Mark was incredibly helpful and responsive. I'm a Fulbright IIE participant, and I accidentally paid for the Sprintax service without realizing I had a free access code from IIE. Mark looked into my case right away and arranged a full refund. He also followed up promptly as promised. Great customer support experience. Thank you, Mark!

Very helpful representatives, patient and knowledgeable. Very accommodative with all requests.

I received immediate and concise guidance on my questions when I reached out to their customer support team. Shout out to both Alexander Nedelchev and Kristian Stefanov for making the entire experience so smooth - you are wonderful!

it was great, Stanislav Stamatov helped with all my questions, she was also really quick with it.

Sprintax make it easy everything in this process! Thank you so much

My experience was great. I got the answers of my questions very quickly. The mentoring was excellent. Thanks very much Mark.

Though Sprintax is already very easy to use, you may still need step-by-step guidance from a live agent if you run into something you don’t understand. The agents are very efficient and can help resolve any issues quickly！

Top-notch support and prompt replies. They offer an excellent service that I strongly recommend.

I had a very positive experience using Sprintax for my tax filing. The process was smooth, and the support team was very helpful and responsive.

I would especially like to thank Maria Varsanova for her assistance. She was professional, patient, and guided me clearly through my issue, making the process much easier.

Overall, I am very satisfied with the service and would recommend Sprintax to others.

They are so kind and helped me a lot when I was processing my tax report

Prompt and accurate response to the query !

It's great experience with online customer service Violet S who helped me with the check out issue. Because federal return file fee should be waived as University has contract with Sprintax. Although it was upset at the beginning, we finally waived the fees successfully.

I had an excellent experience with Mark Valentine from the Sprintax IIE support team. I am a Fulbright IIE participant currently studying in the United States, and I encountered a login problem with my Sprintax Calculus account due to a two-factor authentication (2FA) issue. Mark was very kind and nice in his communication and responded to my request within just a few hours. He immediately sent a reset link so that I could restore access to my account. Unfortunately, due to an unexpected personal emergency, I was unable to use the link before it expired. When I wrote again to explain the situation, Mark was very understanding and kindly sent another reset link without any hesitation. What I especially appreciated was that he replied to my second request on a Saturday, which showed real dedication to helping users. Thanks to his help, I was able to regain access to my account and complete the Sprintax process without difficulty. I truly appreciate Mark’s professionalism, kindness, and willingness to help. I am very grateful for the support he provided.

Stanislav Stamatov is an incredibly kind advisor. He guided me through the entire tax amendment process and provided a clear, step-by-step explanation. He’s been so helpful.

Stanislav Stamatov was super helpful. I had an issue bc my SSN was wrong on the W2 and so I got a W2c. He knew how to upload this to the system correctly. Much appreciated!

Alexander Nedelchev made my day and resolved all my questions. Good for him!