Spares4Appliances Ltd Bewertungen 

With my oven element burnt to a cinder, I looked to spares4appliances for a solution. They advised the correct element for my appliance and was easy to fit! I can keep cooking for the crew! Thanks

Found product (oven grill) quickly, as I had bought one in the past. Didn't need to contact cs so can't comment on that. Good price and was delivered next day even though 2nd class. Well packaged. No issues so no need for aftersales. All in, a good experience.

I ordered a fridge freezer shelf for Smeg fridge freezers. There were no dimensions on the website but on seeing it was compatible with my model I ordered it, only to receive the item and have it be too big.

I needed to order a replacement, so checked other items on the website - still no dimensions so I contact customer services to ask for them. I was simply told 'they didn't have the measurements for this item'. I responded asking if they could measure the item for me and was told they couldn't do that as the warehouse was in another location.

Now to me - a customer services team shoul attempt to do what they can to ensure a sale and keep customers happy. Fortunately I have located the item on other websites to confirm the dimensions, something the team could have done for me.

It's a shame as the prices are good and the postage was not only quick but packaged very securely to ensure my item didn't break.

Edit (Apr 2023): This review was for the company with registration 06676431 which was dissolved on 25 June 2019. A new company with registration 14702046 started using the same name in March 2023.

Ordered a replacement part for a fridgefreezer. Item that was arrived was slightly different from the part I was replacing (cosmetic difference rather than functional).

Communication from Spares4appliances could have been better. No information provided for 4-5 days after I ordered. After I queried it on day 4, I got confirmation it was shipping that day. Arrived the next day in a huge box (very good protection). Email notification about shipping arrived the next day! So some disconnects in their IT systems it seems.

Would probably use again.

Item pricing and speed of delivery good. After sales service very poor. Item delivered damaged. Contracted customer service several times. Took weeks to get initial response. Responded with additional info they asked for, no response. Chased up, no response. Wouldn't shop with them again.

Arrived on time and was exactly what was needed. Will use again.

Thank you for your speedy delivery

Can't fault the speed of my order being dealt with, very happy!

Quite impressed with the design, ease of use, and product selection of the website. Was very satisfied with the fast Int'l shipping, great pricing, and quality of parts... Would definitely buy from again!

Ordered a vacuum cleaner motor Sunday evening at a price no one else could match, motor arrived Tuesday morning (standard delivery), had it fitted and vacuum cleaner back in service by lunch time, perfect service !

Ordered on the 21st Sept. after 5:pm and part arrived on the morning of the 25th. Would recommend this company for service

Excellent service. Ordered wrong part, contacted customer service, replacement arrived following morning at 9 am. Can't beat that well done! Highly recommend.

Mit problem blev løst på en kompetent og professionel måde. Den første vare der blev leveret var defekt, og efter at have gjort firmaet opmærksom på det, sendte de uden problemer en ny vare. Den fungerer som forventet.

i ordered a part, didnt turn up, unfortunately the part got delivered to the wrong address, this was not the companies fault, the delivery driver took it to the wrong address.
spare4appliances then reacted very quickly to get me a new part next day delivery, this was sorted out towards the end of the day on a friday.
PERFECT service and company.

Really reliable spare parts service

A model with the spare parts service, ensure that the customer actually receives the ordered product itself and shopping event of cancellation gets the money back !!

Always Deliver the goods On Time, Never have any issues! keep up the good Work.

I have been using Spares4Appliances for a few years now. I always receive brilliant service. Thank you so much and keep up the good work!

Can't fault the service we received . thanks so much

Could not believe it when parcel arrived within 2 days , so pleased we had found your company on line , have nothing but praise for every stage of the process ie order, confirmation and follow up ,so well done .

Regards D . Nolan

Excellent company that kept me up to date with my order, could not have asked for a better service. I will certainly use them again.