I have had excellent customer service from this company. I ordered the wrong size mattresses which they then collected in 2 days and my new ones are arriving in a few days. They have been super respon... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Bought a divan, obviously a double comes in 2 parts. They sent me 2 different colours. I arranged for them to send out another colour of the divan attached to headboard, so I just needed to pull out b... Mehr ansehen
Lovely, friendly chaps who delivered our bed. Unfortunately we had to return due to not fitting up the stairs. Sent an email and within 24hrs we recieved an email back with a collection date. Didn't h... Mehr ansehen
Excellent customer service even though we ordered through Debenhams. Bought 2 headboards and the colour was lighter than in the photo Spoke to a lovely chap who stated they will arrange the coll... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Great company
Delivered on time, great company and great mattress but unfortunately I had to return it due to my own problem but that was done easily and with much help.

Antwort von Somniorbeds
Good quality product highly recommend
Highly recommend this business. The bed is of a good quality and lovely finish. Looks far more expensive than it is!
I decided to return my original order due to the size of the bed (I underestimated the space I had available). The business owner was very helpful and arranged prompt collection of my first order and also promptly delivered my new order. The company is also very responsive, all emails regarding the return and new order were responded to on the same day.

Antwort von Somniorbeds
Very good customer service
Very good customer service. I accidentally order the wrong size mattress and once I realised I contacted Somniorbeds. Within 24 hours I had a reply and extra payment made immediately once payment request received.
They promptly arranged for collection and delivery of replacement mattress.
The error was on my side and they totally understood the issue and resolved it promptly.
I also order 2 extra mattresses for my parents they are also very pleased with the service received.

Antwort von Somniorbeds
Very good communication
Very good communication. They will fi the extra mile to meet high satisfaction

Antwort von Somniorbeds
An exceptional & comfortable 6ft…
An exceptional & comfortable 6ft mattress by Somnior which was tried and tested before purchasing where we fell in love with it as it makes sleeping effortless and bliss night after night.. thanks Somnior Beds.

Antwort von Somniorbeds
Great customer service
Quick delivery, wonderful mattress, which due to me ordering the wrong size could not be tested. But looks sturdy and well made. Customer services very helpful. Speedy reply to all emails and arranged return with 48 hours. Have now ordered the correct size and look forward to a decent night sleep. Highly recommend.

Antwort von Somniorbeds
Great experience with this company!
Great experience with this company!! Out of very good will they let me return my mattress FREE of charge due to me taking the mattress out of the protective cover it came in. So I highly recommend this company! Great experience.

Antwort von Somniorbeds
Excellent customer service from this…
Excellent customer service from this company, especially from Adam I had a little problem with the delivery and they sorted it out very promptly, I have not had service like this for years, but this company I would definitely recommend as the after care service was 100 % they could not do enough for me, and the bed and base are excellent quality lovely and comfortable, I will be recommending this company to my friends and family. Thank you for your excellent customer service10 out of 10

Antwort von Somniorbeds
A reputable and reliable customer…
A reputable and reliable customer service. Fast product delivery and prompt responses to messages. Unfortunately I couldn’t use the mattress because my bed was too wide. I look forward to buying right specs with them soon.

Antwort von Somniorbeds
Positively surprised with the service…
Positively surprised with the service and comunication about product and delivery. Have to return mattress and so far happy with service.

Antwort von Somniorbeds
Avoid this company at all costs
Avoid this company at all costs. Recently purchased a mattress via Debenhams. Now trying to get a refund with absolutely no luck whatsoever. Less than week mattress is already sagging and extremely uncomfortable despite offering a no quits 28 day refund policy that is far from the case. Customer service is hopeless and I’m stuck with an extremely uncomfortable mattress. Having done more research the reviews are dreadful from many many customers. Also the delivery team were rude and managed to break ornaments. All in all a really poor experience. I have no choice but to take them to the small claims court to get my refund what a hassle.
Do not buy .
Do not buy .
This is the most low quality matress.I am very dissapointed.I dont know why Debenhams sell this crap.I will try to return it.But is not very easy.
Do not buy
Do not buy. This is the worse mattress I have ever encountered. After sleeping on it for one night, I realised that the mattress had sunken. I tried to return it as I feel the mattress was faulty but Somnior would not have it. So I had to donate it to charity, very disappointed that I spent my hard earn money on this rubbish. I only wished I read these reviews before purchasing. I would not buy from this company again!! Would definitely not recommend to anyone.
Garbage …
Absolutely terrible mattress,i bought the midnight orthopaedic double from BQ website.can’t leave a review on there,I had the mattress 2 weeks ,complete garbage.worst purchase I’ve ever made,it just completely flattened as soon as I sat or layed on it .i ended up with terrible back pain just couldn’t sleep on it,so rather than go through all the back and forth grief of getting a refund I’ve donated it to a charity,I’m sure they will get some use from it,I will never ever buy a cheap mattress again,you definitely get what you pay for.i also could not read any reviews coz there’s none on there ,I wish I’d have come on here before buying it then I would of seen it would be a bad buy.mass produced rubbish that obviously care about quantity definitely not quality,if you are a big person do not buy or I promise you will regret it😩😩
Do not buy from this company
Do not buy from this company, they also trade on Amazon as The Bed Centre.
Their products are inferior and they will not honour any guarantee, their customer service is appalling to say the least!
Dont buy from them or Groupon if I were you!
Terrible company and disappointed that Groupon are using the company! Won't be using Groupon again as they don't deal with well respected companies it seems!
Avoid at all costs
I haven’t even got my bed yet and I have had a bad experience already. Kinda scared of what I will receive after reading these…. Ordered a bed on Monday just gone, today is Thursday… called them up to ask where it is they essentially lied and said they are ‘waiting for the delivery company to collect it…’ (trust me they aren’t taking a week to do that) he stressed that it may take till Wednesday (the truth within the lie) I order two things from groupon… the mattress and the frame… the frame came this morning and the bed hasn’t even been shipped (it’s the same company shipping both items so I know he was lying)
I’m assuming it’s a small business run solely for profit and thus he’s waiting till the last possible min so he can send more at once and reduce cost… rather then just be upfront about it….
Purchased a double mattress from
Purchased a double mattress from
Somnior in July. Hasn’t arrived and efforts to contact this company have failed - no one picks up the phone- shambles !
The worts company ever
The worts company ever. I REPORTED THAT I WANT TO RETURN ON THE SAME DAY, they refusing to take it, but I HAVE 14 DAYS WARANTTY.
Be carefull when you buying from GROUPON!!!
Awful company .....avoid them like the plague
Absolutely awful company and terrible customer service. I purchased an incorrect sized mattress and as soon as I opened it, which was only a few days after it had been delivered, I asked to exchange it and they refused. The mattress was unused and with original packaging. I would strongly advise anyone to avoid this Company
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