I have had excellent customer service from this company. I ordered the wrong size mattresses which they then collected in 2 days and my new ones are arriving in a few days. They have been super respon... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought a divan, obviously a double comes in 2 parts. They sent me 2 different colours. I arranged for them to send out another colour of the divan attached to headboard, so I just needed to pull out b... Mehr ansehen
Lovely, friendly chaps who delivered our bed. Unfortunately we had to return due to not fitting up the stairs. Sent an email and within 24hrs we recieved an email back with a collection date. Didn't h... Mehr ansehen
Excellent customer service even though we ordered through Debenhams. Bought 2 headboards and the colour was lighter than in the photo Spoke to a lovely chap who stated they will arrange the coll... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Great service
Great service, needed to return and was made easy. Was very fast and polite. Thank you
Bought a mattress
Bought a mattress, was comfy enough but was far to thick for the bunk bed I bought it for. Would have definitely kept if it wasn't to deep. Said they will sort a refund and collect the item.
Best Experience All Round
We had ordered a bed from them through Debenhams and realised we'd like more storage, so opted for a different bed from them. 10/10 customer service, the team at Somnior were responsive, understanding and we got our refund for the original bed asap as well as the collection. I highly recommend them. The bed itself is just as pictured if not better too and was very reasonably priced compared to competitors.
Good company with good products
Good company with good products. When the item turned out not to be right for us, they arranged collection and refunded the amount. Good communication though I had to chase a few times via email for both returns and refund. Overall would use them again…
Great company and very nice product…
Great company and very nice product just wasn’t right me. Very easy communication to set up collection and nice collect a fast refund into my bank. Thanks.
Excellent mattress and excellent…
Excellent mattress and excellent service from the company
Unfortunately I had to return the…
Unfortunately I had to return the mattress, however Somnior made the process very easy and straightforward. Their e-mail responses were always speedy.
I have ordered again
I have ordered again, previously I ordered items for my daughter and she's happy with her bed/mattress just what she wanted. Any problems/issues customer service where lovely and same day reply. I will happily order again.
Unfortunately the mattress we ordered…
Unfortunately the mattress we ordered was too big and we had to return it. The team were amazing and agreed to return at no charge. The mattress was collected 3 days later.
Very kind and helpful customer service
Somnior have been very helpful with my situation after ordering a headboard that didn’t quite suit my standard. After trying it on I then wanted to return, which they explained was not part of the refund policy and wouldn’t usually be accepted. However after some understanding they kindly made the exception to book a collection date free of charge, and offered me a free refund. My headboard has now been collected, and I am still waiting on the refund which I’m sure they will follow through with, and I’m very grateful for their understanding and integrity on this matter. Thank you!
Mattress
My grandson ordered a mattress for me it was to small thay resolved the issue straight away and the delivery guys were very nice and helpful and on time

Antwort von Somniorbeds
Mattress size
I ordered the small double mattress but it did not fit my bed , therefore I emailed them as I had to order the double size mattress , very helpful and made the process easy for me , excellent customer service , booked the return immediately and had no hassle communicating with the team

Antwort von Somniorbeds
Great communication …
Great communication from start to finish. Even though there was an issue of my making they resolved it without any fuss.
The delivery team were very polite and helpful. And most importantly a good product at a reasonable price.

Antwort von Somniorbeds
Excellent customer service
Excellent customer service , lovely and helpful staff

Antwort von Somniorbeds
easy cancellation
I ordered the wrong size bed and all i had to do was email them and they cancelled it for me straight away no hassle! Very kind and accommodating company!

Antwort von Somniorbeds
Headboard super kingsize I bought a headboard which…
I bought a headboard which unfortunately wasn’t the colour/shade I wanted when it arrived. From point of contact to resolving the matter with a full no quibble refund was fantastic. The matter was dealt with courteously quickly and efficiently. I Definitely recommend this company

Antwort von Somniorbeds
I received a beautiful double bed.This…
I received a beautiful double bed.This bed is soild.Beautifully made and WOW,the price is so good.

Antwort von Somniorbeds
Bought a Somnior Ziggy divan bed from…
Bought a Somnior Ziggy divan bed from the online retailer NextDivan Beds at the start of the month. It's great value for money and so nice to sleep on. The build quality is really good, I wouldn't bother wasting money on the high street brands, I spent a fraction of the money by buying from this website. The delivery guys even took the bed into my bedroom!

Antwort von Somniorbeds
We bought a single and are very happy…
We bought a single and are very happy with the quality and comfort of it ! It’s very thick and bouncy and for the price as well, definitely found a steal here. We bought a 2nd mattress for the spare room but chose a small single to see what it was like but decided it was too small and got in contact to do an exchange, the customer service was fantastic and arranged a free exchange to the door service! Really impressed from start to finish, so thank you!!

Antwort von Somniorbeds
Great customer service
I ordered a single divan bed just over a week ago and realised that I had in fact ordered the wrong size!
I got in contact with Somniorbeds and asked if they would be so kind as to cancel the order for me, not actually thinking that this could be cancelled at such a late stage as it would involve a lot of extra work.
They came back to me the next day and advised that they had actioned my request.
I would just like to thank Somniorbeds for their excellent customer service. I will certainly be passing on my recommendations. Thank you!

Antwort von Somniorbeds
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