Great communication. Everything made very clear. The process was easy. Payment was made before the vehicle was taken away. I felt at ease during the whole process. They even advised DVLA of the sal... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Thank you to SMR Direct for the professional and seamless handling of buying me fathers car. Their offer was better than what was offered from our local car dealers. Both Sean and Justin were very co... Mehr ansehen
Our experience with SMR Direct, and with Justin was flawless. He offered a very reasonable price for our car. We were selling our car for the first time, but Justin was always patient with our corresp... Mehr ansehen
Unternehmen hat geantwortet
I sold my late father’s 2 week old car to SMR, I found them to be a Very good company to deal with, a very professional service and actually paid a bit more than the main dealer offered me! I would d... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
SMR DIRECT have over 25 years experience in the motor trade. We have worked in in both new & used car and light commercial vehicle sales. We specialise in the buying and supplying of high quality vehicles nationwide.
Kontaktinformationen
CT2 0ER, Canterbury, Vereinigtes Königreich
- +44 1227 840464
- contact@smrdirect.co.uk
- www.smrdirect.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Sold my hilux to Andy told me to take…
Sold my hilux to Andy told me to take it off auto trader phone next day he couldn’t buy it as it was a business address just a tire kicker
Great service, expect a price chip but nothing out of order
I advertised my car through Autotrader and had a lot of dealers call the following morning. One of them was Andy from SMR Direct. Their price was competitive with the others (no different) but they were very proactive, following up on email within minutes. They paid a deposit for the car and came down to collect it a few days later. Everything was very professional and friendly and it made life nice and simple. They check the car *extremely* carefully. In my case the car was pretty mint but they noticed a couple of things I had never spotted that a previous owner had repaired, and chipped the price based on any damage; this isn't unreasonable but be prepared for it. They asked for a £300 discount, I countered for a £150 price chip on a £22k car and they accepted. They paid for the car by instant bank transfer and drove away with it. I was pretty pleased with how effortless it all was and they are a very professional team.
EXCELLENT SERVICE
Great service from start to finish very friendly and professional made selling the car very easy great customer service Andy was brilliant and Jason who collected the car was great too even helped out with my advert would not hesitate to use them again
A very positive experience.
I was a bit sceptical at first after reading all the previous 5 star reviews but after an initial chat with Andy and meeting Sean I too can give SMR Direct my own 5 star review. Excellent professional service with very nice people, making the whole experience completely painless. I can wholeheartedly recommend this business.
Very good
Very good. Made the selling of car straightforward, very professional service.

Antwort von SMR Direct
Fair and honest company
Great to do business with you again. Very smooth transaction, valuation quickly agreed and collection arranged at a convenient time. Very fair and honest company and I’d have no hesitation to use again in the future. Many thanks

Antwort von SMR Direct
Very helpful and easy to deal would…
Very helpful and easy to deal would definitely do business with them again!!
Fantastic service from beginning to end
Andy was fantastic from start to end. Kept informed throughout the whole smooth process. Jason who came to collect the car was great too! I would highly recommend SMR Direct. I would not hesitate to use them again. Thank you Andy and team.

Antwort von SMR Direct
Andy and Sean were great
Andy and Sean were great I advertised my van they were the first to call and they made the whole process very easy and friendly. they were meticulous in what they wanted and very open so I would not hesitate to recommend them.

Antwort von SMR Direct
Customer services was flawless
Customer services was flawless. Having a dedicated contact who kept me updated via text, email and phone call really kept the process on track and they were really flexible in order to accommodate and make the process stress-free. There were no hidden terms, everything was upfront and as advised so very positive engagement.
I had a first class experience with…
I had a first class experience with Andy, from initial phone call to making the sale everything was extremely easy and professional. Thank you for taking the stress out of the process.
From the initial contact to collection, first class
From the initial contact, Andy at SMR Direct was clear, precise and delivered.
You will need to provide photo's and various service documents etc and be honest about the condition of your vehicle.
The original sum was confirmed and appointment made for their driver to collect the vehicle, again very professional. The driver undertook a thorough inspection, reported his findings to SMR Direct and then the funds were transferred.
Excellent company to deal with.

Antwort von SMR Direct
Such a lovely experience I would highly…
Such a lovely experience I would highly recommend this company and the two guys very much appreciated kept touch with me the whole time until car was picked up Thanks again I would give this company 10/10 so professional and easy to deal with thanks again

Antwort von SMR Direct
Fantastic!!!!!!!!!!
Sold our car to smr direct. The whole process was exceptional, Andy communicated with me throughout and was very reassuring, keeping me updated by phone and email.
When Martin arrived to collect my car he was so professional and reassuring and made sure I was happy with the process. A true gentleman.
This company has “old fashioned values” which is very rare these days. To anyone considering using them there is NOTHING to worry about.
Thank you Andy & Martin for a very smooth transition.

Antwort von SMR Direct
Honest and professional
I found SMR honest and easy to do business with. I was pleased that they agreed to my price, after providing them photos and information, and even after viewing the car maintained their original offer.
Grant and Sean were very professional and I look forward to doing business in the future.

Antwort von SMR Direct
Professional, polite and efficient
Had the pleasure of dealing with SMR this week, specifically Andy and Sean. They made me a fair offer on my car via carwow and the followed up with clear and prompt communications to arrange the collection and payment. Handover was short and sweet and Sean was a pleasure to deal with. Would definitely use them again if im buying or selling. 5 stars

Antwort von SMR Direct
It was great experience to deal with…
It was great experience to deal with SMR direct
Particularly dealing with Andy and Sean, they were nice polite, fair and professional

Antwort von SMR Direct
Very impressed
Very helpful. Easy process. Would definitely use this company again. Communication is excellent. My first time using a company to sell a car was very impressed
Thanks for a great experience
Andy was very easy to do business with
Andy was very easy to do business with, the collection went very smooth and all aspects were communicated through. A great way to sell a car
Would recommend
SMR bought my car via Motorway, I was initially a bit concerned about the process and outstanding finance settlement - but reading these reviews provided me comfort.
Everything was handled professionally, communication was great and they turned up exactly as agreed - fully checked the car over and paid the balance to myself and the finance company in front of me so I could check.
Would recommend to others.

Antwort von SMR Direct
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







