Simply Baby Bewertungen 

We ordered an Oyster 4 Bundle in May shortly after the baby show in Birmingham. Mike was able to price match the offers we saw at the baby show and so we decided to support local. With this being a new product, there were understandable delays (this was the same across all retailers) but Mike kept us well informed throughout the whole process. I have recently been back to purchase an ex-display highchair and Mike kindly helped out with a query I had on the pram and advised on car seat fitting and travel strollers. Very knowledgeable and great little store with plenty of choice. Thanks Mike.

Mike went above and beyond to sort out our pram,car seat and cot and all at a great deal, would definitely recommend them to anyone

Would never recommend this store to anyone, we ordered the nuna Mix next travel set, along with the winter stroller set, Mike blamed nuna for the long delays with our purchase on the 24th May, which we still haven’t had completed 30th November. Now he is blaming the company’s “updated” payment plans as to why we can’t get a refund on the missing items. Completely unprofessional person, who clearly takes advantage of online costumers.

The items were a good price compared with Mamas & Papas.
Delivery was in a time frame as requested which was very helpful.
Only reasons for not giving 5*....we haven't opened packages yet (bought for our daughter who is 7 months pregnant) and were not made aware the items were being delivered in two consignments.

I had an amazing experience with Simply Baby! I originally ordered the iCandy Pip car seat adapters directly from iCandy, but they told me the item wouldn’t be available until January. I cancelled that order when I saw Simply Baby had it in stock, and I’m so glad I did.
After placing my order, I received a call from Michael, who went above and beyond to help. He contacted different suppliers personally to source the item for me, and to my surprise, he managed to get it delivered within a week. His communication, dedication, and effort were outstanding.
I’m extremely happy with the service—especially since this was a gift. I couldn’t recommend Simply Baby more!

I recently ordered two egg accessories from the on line site. The price was competitive and the items were received promptly. I would order from this site again.

Although I was concerned about the rating of this store, I took a punt based on the fact that customer support were very responsive (and friendly) to emails on a price match I requested.

Everything arrived in line with delivery expectations and I experienced no issues with the order. As other reviewers have said, the business seems to have turned a corner and I would happily use them again.

I wrote one of the negative reviews during the summer and felt that after a great experience I needed to write another one. Whatever problems the business was going through seems to have now resolved. I contacted Mike as I had an issue with my bugaboo pram. He contacted them directly to support and the issue was resolved within days.
I have ordered a few different items with Mike and whilst I had a disappointing experience with one, all others have been brilliant.

We had a lovely, stress-free experience with Simply Baby.
We ordered the Oyster 4, 4 months before our baby is due as we know demand can be high, and everything has been delivered in a reasonable timeframe with no issues.
Thank you for making this a really pleasant experience for us ☺️

Mike the owner of the company is a scam artist! AVOID AT ALL COSTS! I purchased a travel system which was over £1300, the delivery date came and passed with no communication. After months of emails, calls, excuses, lies etc I delivered my baby and still had no travel system. I asked for a refund and he stopped replying. I had to get a refund through the bank which took months. Taking advantage of vulnerable pregnant women is absolutely disgusting I don’t know how you sleep at night!

Bought a pram but no update for 5 days, I grew concerned having read online reviews. However once I contacted the company I had a response and subsequent shipping the same day. The item arrived within the shipping estimate (6 working days).

We ordered in July after speaking to Mike on the phone, with delivery due in August. The goods never arrived, are no longer available to purchase, and all attempts to call, leave voicemails, message on Facebook, and email were ignored. Customer service is non-existent.

We needed to change the delivery address as we were moving house, but there was simply no way to contact them. My Facebook comments asking if the company was still trading were deleted. The advertised phone number is out of date, and the number we originally spoke to Mike on just goes to voicemail.

In the end, we only got a refund via PayPal dispute in September. Reading other reviews is saddening – many customers have been left out of pocket, unable to return goods, or only received items after their baby arrived. Based on our experience, I would not trust this company.

I ordered a full travel system (£1600 worth) through Simply Baby online on the 7th August 2025, delivery was stated as 5-10 working days. The latest date for delivery should have been the 22nd August 2025. I selected the option to spread the payments through Dividebuy and excitedly awaited the delivery of the travel system for my first baby.
I had the car seat and isofix delivered on the 13th August, but have not received any thing since. I waited until the 22nd to pass before attempting to get in touch with Simply Baby, since that date I have rung and left messages, used the online form several times and sent several emails - all of which have been ignored. One concerning issue is that my online account states the order is complete - which it most definitely is not. I have had to escalate this now through Dividebuy as I cannot get a response out of Simply Baby, they are also unable to get hold of them.
ALL I WANT IS A DELIVERY DATE. I AM NOW 36 WEEKS PREGNANT AND SHOULD NOT BE HAVING TO DEAL WITH THIS AT THIS TIME!!

I would give this company 0 stars if I could. I ordered a double buggy beginning of July. I’ve sent 4 emails and have received no response whatsoever. Delivery was meant to be by 20th August. I am a childminder, running a business and £490 is a LOT of money to loose. I have raised this with PayPal a couple of weeks ago, but I have to wait until 16th September for the company to respond.
Absolutely appalled and outraged not to even get a response.

I should have read these reviews before I ordered. Ordered a changing table on 1st August which had a latest delivery date of 22nd August. No delivery and no update so I contacted them on 28th August. No response as of 7th September so I’ve raised a dispute through my credit provider.

Where is my order??? I ordered a wardrobe a month ago with a delivery date of 22nd August and I’ve heard nothing. I’ve tried calling and emailing, with no response. This is completely in acceptable. I want a response and update.

I ordered a double pram (01/07) for the impending arrival of my twins with an expected delivery date of 16th-23rd July. I had read online to give a weeks grace post expected delivery, when I had not heard anything early August I emailed the address on the website 3 times. I heard nothing back and so tried to ring the number on their website, which doesn’t work.

The only way we were able to get in contact was through a third party (the landlord of the shop arcade), even then the number she had on file didn’t work. Following an email from her on our behalf, Mike got in touch via instagram (very professional…) and said the pram had been delayed via Bugaboo and it would be in stock within 2 weeks. I gave the benefit of the doubt but lone behold 2 weeks later there was no communication or pram. Since this, Mike has not read any of the messages I have sent.

My twins are due within the next few weeks and I have been left without a pram. Awful service for expectant families and I have been placed under unnecessary stress. We are currently claiming the money back through Mastercard.

Awful service - if something has gone wrong with your company, Mike, I advise you to make the right choice and stop trading instead of taking innocent people’s money. If instead, it is because of a delay with products, sort your communication out; it’s appalling.

I sent my order back to the store on the 16th August tracked delivery. According to the delivery note it was delivered on the 19th August.

I therefore waited to hear from the company on my refund giving it a few days. I have emailed twice now with no response.

As a gesture of good faith, I will happily take this review down if you respond to my emails regarding the refund.

I came across this store whilst visiting the cafe at the parade and popped in to speak to Mike about the pro's and Cons of different makes. He was very knowledgable, and as a result an order was placed on 26th July 2025 for a "bundle" of Nuna products. The expected delivery date was 6th - 11th August. I had not heard anything but read the appalling Trustpilot reviews and became concerned. I popped into the Shrewsbury store and spoke to Mike who assured me that the items would be delivered by DPD direct from Nuna. Mike checked with Nuna direct and emailed to say that the delivery would be between 21st - 23rd August. On 23rd August the items were duly delivered as promised. A couple of weeks later than anticipated, but thankfully in time.

I placed an order with Simply Baby and it still shows as “processing,” even though I was supposed to receive it last week. Since the confirmation email, I’ve had no replies to multiple follow-ups, and the contact number listed is not recognised. This is very concerning as a customer—you should not take people’s money and then disappear with no communication.

Please respond to my emails and update me on my order immediately.