Shutters Direct Bewertungen 

DO NOT USE ABSOLUTE CON ARTIST & THIEVES. Took over £1000 of our money took months to send 3 shutters. Finally arrived one incorrect size (admitted their error) and another broken (manufacturing error) had purchased their Surefit policy which was activated and new shutters ordered but no replacement shutters ever sent, NOW claim no order was ever made, instructed to dispose of damaged shutters to a charitable organisation. Endless phone calls and promises that Manager would ring back but never did until I opened PayPal dispute. Then rung and was thoroughly vile and adamant wasn’t going to help. Horrendous customer service with very rude to the point of nasty staff. Tried to get refund through PayPal but failed because we couldn’t send shutters back because they instructed us to dispose of them. To date, still no replacement shutters, over £1000 out of pocket, zero communication, Surefit policy not worth the paper it was written on. Have been left in tears and broken at the hands of these monsters £1000 is allot of money and I can’t afford it again.

The shutter was well made and fit quite well,old window not exactly equal all round,but still good fit,it really changes the look of window,my only gripe is the 12/13 week delivery time,would recommend them if you don’t mind waiting.would probably order another to balance the staircase.all my other windows will get blinds.
Cheers.

Great value for money. They look good quality.

Returning customer to Shutters Direct and have recommended them to others. Recent order arrived with one shutter slightly damaged - Customer Services were very apologetic and said a new shutter would be sent. Overall excellent quality for the price.

Great product, which would be 5stars, but took 3wks longer than advised at the start, hence 4 stars

Shutters are brilliant and fit correctly.
A couple of little things. We ordered 2 shutters to fit outside the window - one was ordered without the top frame but was delivered with one. The other shutter has 4 silver screws for magnet closers visible at the centre of the window - there are no magnets here!?! So uneccesarily ugly!

Shutters are better than expected, very pleased and look great, took out the insurance, measurements were wrong on one shutter and were replaced, no quibbles, very good value for money

Arrived with no fitting instructions, lots of fixtures that had no explanation or apparent use ? Small gap when fitted between the left upper and lower shutters ?? Slightly disappointed considering the cost.

Very good quality and easy to fit. Followed YouTube clip on installation and was as easy as shown.Only disappointment was having ordered a shutter that's split two one side of the window and one the other - the two that are attached are very long and therefore 'droop' so they don't actually line up with the single one. Shame, as we have bought single/doubles before and they are perfect.

Nice shutters, but not as good as the ones we purchased last year

Lovely shutters that arrived within the time and they fit well. There was a chip and a slight crack on one of the doors, but I’d waited 9 weeks and couldn’t be bothered with sending it back and once up it wasn’t noticeable. I’d buy again and will in the future as the price was great too!

Easy to fit and look great.I would recommend to anyone.

Fantastic shutters and can not fault them so highly recommend.
Con: Sadly 2 of the screws snapped whilst installing 2 of the shutters, however even with one less screw both shutters are still very securely in place and are not going nowhere.

DO NOT USE THIS COMPANY
These guys are a complete joke. Their blinds took three months to make and deliver and they still managed to deliver us blinds that were not the size we specified and one was broken. We decided to pay a carpenter to adjust them as the company said it would take another three months to deliver corrected blinds. We arranged to send them back the broken blind with the promise that they would replace it as soon as possible, yet a month afterwards they told us that the replacement was on hold as they could not locate the broken blind sent back to them.
Completely unacceptable way to conduct business with a complete lack of concern for damage caused, costs incurred and time wasted.

Ive been thrilled, the shutters look and fit beautifully, they have transformed our room. So much so we are about to order some more.
Only downside our long wait for delivery!

Great product but delivery process needs improving. Delivery was later than estimated, then after contacting Shutters Direct there was no negotiation as to what day would be suitable or enough notice to arrange a reception for delivery

Superb!!!

I was pleasantly surprised.....

I had a bad experience. They sent the wrong size and its been a further 8 weeks l had to wait for the correct size. Now they say I've got to wait until Sept- Aug. I've asked for a refund. The customer service was appealing.