Secured Homes Bewertungen 

520
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From star to finish it was very smooth and straightforward the lads that came to fit were polite and funny they tidied up before they left the windows and doors look amazing Thank you

Bewertet mit 5 von 5 Sternen

Expert and professional service received. The French Windows were fitted with little disruption and the workmen took away the hold doors and windows. Thank you.

Bewertet mit 5 von 5 Sternen

Excellant service with the 2 operatives arriving on time and promptly took out the old door and replaced with a very good quality new door in a very pleasant and friendly way and then quickly changed... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From start to finish the whole process was made very easy. The rep that came out initially was easy to talk to and was very helpful right through to the installers who were very efficient and tidied u... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Heimwerkermarkt

Vom Unternehmen geschrieben

Keeping your home safe. Specialising in windows and doors.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

520 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(520)

225 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Quick and easy to deal with

Quick and easy to deal with. Professional. Job done on promise

15. Dezember 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi there,

"Quick, easy, and professional" is exactly what we aim for. We're glad we could deliver on our promises for you.

Thanks for the review!

Cheers, David @ Secured Homes

Bewertet mit 5 von 5 Sternen

Great experience

Great experience. Very happy with service.

11. Dezember 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Sean,

Short and sweet! We're delighted you had a great experience and are happy with the service.

Thanks for the 5 stars.

Best, James from Secured Homes

Bewertet mit 5 von 5 Sternen

Professional from start to completion.

Secured Homes recently fitted two windows on our third floor, and the whole experience was outstanding. From the sales team, who were professional and helpful throughout the pre-installation process, to the fitters, who were brilliant on the day — everything was handled perfectly.

The team worked cleanly, tidying up during and after the fit, and the quality of the windows is excellent. We’re so happy with how they look.

Would definitely recommend Secured Homes to anyone needing new windows or doors. Great service, great quality, and a great team!

8. Dezember 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi there,



Thank you very much for the outstanding review! We are thrilled to hear that your experience with Secured Homes was positive from the initial sales conversation right through to the installation. It is wonderful to know our fitters did a brilliant job with your third-floor windows and kept everything clean and tidy. We really appreciate your recommendation.



Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

New windows fitted

Windows were fitted, all rubbish was cleaned and taken away, guys were polite and friendly. Overall good experience, thus no room for complaints.

5. Dezember 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi there,


Thank you for the 5-star review. We are delighted to hear that you had a good experience with your window fitting. It is great to know our team was polite, friendly, and ensured all rubbish was taken away. We aim to make every installation as smooth as possible.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

After I had couple problems with my…

After I had couple problems with my front door,Adam sent me a very good engineer and sort out the problem ,so they are good and they do good job.
Thanks guys and sorry that you need to support me another 9 years because of the guarantee.

5. Dezember 2025
Bewertung ohne vorherige Einladung
Secured Homes-Logo

Antwort von Secured Homes

Hi Vasilica,


Thank you for your feedback! We are really pleased that Adam and our engineer were able to sort out the issue with your front door quickly. Please don't apologise for using your guarantee—ensuring your peace of mind is exactly what it is there for! We are always here to help.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

Great service

Great communication from the beginning of the process. The salesperson was helpful and nit “pushy”. Offered flexibility for timescales of fitting.
The fitters were on time. They were polite and courteous and worked efficiently and tidily. No mess or rubbish left behind. The job was extensive but they managed it in a professional manner and in a timely way. Would definitely recommend Secured Homes.

3. Dezember 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Helen,


Thank you for such a lovely review. We pride ourselves on being helpful without being pushy, so we are glad you appreciated our approach. It is fantastic to hear that our fitters were punctual, polite, and kept everything tidy while carrying out such an extensive job. We truly value your recommendation.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

Great Service once again, Your staff are a treasure to behold.

We got a little extra interest back on some accounts and needed 3 more windows doing to match the previous 5 done by Secured homes. Well it was a no brainer to get back in touch with these after their previous workmanship and quality.
The only little niggle after ordering again with young Hasam(Sam), was that one of the Bathroom windows came with a crack in it from manufacturing. Niall rang up to inform the company and they were going to make arrangements for a new one to be made and the lads come out and fit it.
Well its now been 7 DAYS and theyve finally been in touch. Apparently the glass that came wasnt up to standard, so theyve had to return it and the new window will be here next week, so Imran has assured us.
The replacement pane arrived today and fitted by a pleasant young man.
All the windows in and looking great to match the previous 5.
Many thanks once again for the standard of workmanship.
When the time comes for a new back door, we may be in touch.
It was a pleasure doing business again.
Bryan & Ann

30. November 2025
Bewertung ohne vorherige Einladung
Secured Homes-Logo

Antwort von Secured Homes

Hi Bryan,


Thank you for choosing Secured Homes again; we really appreciate your loyalty. I am very sorry to hear about the issue with the cracked bathroom window and the delay in communication. We understand how frustrating it is when things don't go to plan. I am glad Imran has been in touch to assure you the new unit is on its way, and we look forward to getting this sorted for you next week.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

3 new windows and new back door

3 new windows and new back door, fitted quickly - half a days job. Lads were great and cleaned up well afterwards.

3. Dezember 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Adam,


Thanks for the great feedback! We are pleased to hear that your 3 new windows and back door were fitted so quickly and efficiently. We will be sure to pass on your compliments to the lads for their hard work and for cleaning up so well afterwards.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

Great windows

Windows were priced up, measured up, manufactured and fitted within a week. Extremely speedy, very friendly, reasonably priced, expert service.
Would definitely use them again, and highly recommend.

3. Dezember 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Chris,


Thank you for the fantastic review! We are delighted that we could measure, manufacture, and fit your new windows within just a week. Providing an expert and speedy service is our top priority, and we are glad you found our team friendly and reasonably priced.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

New door

Arrive well before time. Great set of lads Reese very polite, explained how to close the door correctly. Even cleaned up when finished. Door looks lovely.would recommend this company

3. Dezember 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Richard,


Thank you for your kind words. We are so pleased to hear that Reese and the team were polite and took the time to explain how your new door works. It is great to know you are happy with how the door looks and that the workspace was left clean.


Thanks for using SecuredHomes.co.uk


Sandra Medland

Bewertet mit 5 von 5 Sternen

Very pleasant workmen

Very pleasant workmen. Work done efficiently. Everything cleaned up after finished. Very pleased with doors.

1. Dezember 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Joan,


Thank you for your review! We are glad to hear that our workmen were pleasant and efficient during your installation. It is wonderful to know you are pleased with your new doors and the service provided.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

The lads fitting the windows did an…

The lads fitting the windows did an excellent job. Nice and friendly

28. November 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi there,


Thank you for the 5-star rating! We are happy to hear that the lads did an excellent job fitting your windows and that you found them nice and friendly. We appreciate your support.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

Easy enough to deal with company The…

Easy enough to deal with company The fitter that came out was brilliant,did a really good job.

26. November 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Marton,


Thank you for the great feedback! We are delighted to hear that you found us easy to deal with and that the fitter did a brilliant job on your installation. We appreciate your support.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

Quality and fit excellent

Having used Secured Homes previously on one door project I had a secondany and decided that door would be done by another Company. The fit and finish of Secured homes was far in front of the other Company, this convinced me that for any further work my first choice would be Secured Homes. So when the knock came I had already decided that the next project would be Secured Homes. The new project this time was windows so as well as a scrappage discount I also got a previous customer discount. The fit and finish was as expected very good and the guys tidied up nicely after. The cheery attitude and friendly banter also went a long way to making the experience less stressful.

26. November 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi George,


Thank you for choosing Secured Homes again! It is fantastic to hear that our previous work convinced you to return for your windows. We are glad you were able to take advantage of the scrappage and returning customer discounts, and that the team’s friendly attitude helped make the experience stress-free. We look forward to working with you on any future projects.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

This is the third time I have used…

This is the third time I have used Secured Homes, I can not fault the service the quality and the care to do first class job.
They are a breath of fresh air. I needed a new French door from my phone call a sales visit a survey visit, door manufactured and installed all within 10days.
5 star * plus.
Thank you.

26. November 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Paul,


Thank you for being a loyal customer and using us for the third time! We are thrilled that you are happy with the quality and service. Completing your French door installation within 10 days from the first call is exactly the kind of efficiency we aim for. Thanks for the 5 stars!


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

Well planed and excellent workmanship

Well planed and excellent workmanship. Everything was made easy. Thank you.

24. November 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Alec,


Thank you for your kind review. We are pleased to hear that you found the workmanship excellent and that we made the whole process easy for you. We appreciate your recommendation.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

Quick

Quick, friendly, great product, great service

14. November 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi there,


Thank you for the 5-star review! We are glad you found our service quick and friendly and are happy with your great new product.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

Good company . The company and personnel I dealt with…

The company and personnel I dealt with were professional , friendly and informative. The team who fitted the windows were excellent ,they took care in my home and were a pleasure to work with. The windows look great love the locking options. I would definitely recommend

17. November 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Mrs Chapman,


Thank you for your lovely feedback. We are so pleased to hear that our team was professional and treated your home with care. It is great to know you love the new windows and the locking options. We truly appreciate your recommendation.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 4 von 5 Sternen

Everyone was courteous and friendly

Everyone was courteous and friendly. 4 windows in total fitted on a like for like basis. The lads did a fair job in not so fair weather. Cleaning up sadly not so great as silicone found on some furnishings.

18. November 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Amanda,


Thank you for your review. We are glad to hear that the team was courteous and friendly while fitting your windows. However, I am sorry that the cleanup wasn't up to our usual high standards regarding the silicone. We will address this with the team to ensure it doesn't happen again.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

Bewertet mit 5 von 5 Sternen

Thank you very much for installing the windows

Thank you very much for installing the windows. Nial and Ethan did an absolutely outstanding job. They were professional, efficient, and very friendly throughout the whole process. Their attention to detail and the quality of their work were truly impressive. I am extremely satisfied and can recommend them 100%.

18. November 2025
Secured Homes-Logo

Antwort von Secured Homes

Hi Aneta,


Thank you so much for the glowing review! We are thrilled to hear that Niall and Ethan did an outstanding job installing your windows. We will make sure to pass on your kind words to them about their professionalism and attention to detail.


Thanks for using SecuredHomes.co.uk


Sandra Medland


SecuredHomes.co.uk Customer Care Manager

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr