Very great customer service from entering the store all the way through to the end of purchase. Every detail explained of the delivery process . Very nice staff & very helpful with no pressure interac... Mehr ansehen
Standort
Standort wechselnUnit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD Leeds, Yorkshire,, GB
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Das sagen Bewerter
Helpful staff in store, kept well informed about the delivery. Thought I needed to remove the glass in the lounge window to get the sofa in but the amazing delivery guy sorted it which saved me money.... Mehr ansehen
The sales team, well the lovely lad at the Birstall store was so knowledgeable and informative we knew exactly what we were getting. The reviews scared us a bit as there were few complaints with the a... Mehr ansehen
Despite being informed very clearly when we were due to expected delivery (which I was very happy about). It arrives an hour and half early before the window given. We were just having dinner. The del... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über poltronesofà - Leeds
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben

Kontaktinformationen
Unit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD, Leeds, Yorkshire,, Vereinigtes Königreich
- 0191 731 3300
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The delivery crew was absolutely…
The delivery crew was absolutely brilliant they went above and beyond to deliver the sofa
I was pleasantly impressed the…
I was pleasantly impressed the furniture displayed are of high quality.
It was nice to see a large number of assistance available and all very helpful and liberal with their time in explaining ing and dealing with the sale.
Helpful quick and good price everything…
Helpful quick and good price everything explained properly
Excellent service
I had a great experience purchasing my sofa. Ajmar was very knowledgeable and took the time to help me choose exactly what I needed without any pressure. He explained the different options clearly and made the whole process smooth and straightforward. Excellent customer service from start to finish. Highly recommended!
The whole experience
The sales team, well the lovely lad at the Birstall store was so knowledgeable and informative we knew exactly what we were getting. The reviews scared us a bit as there were few complaints with the after sale communication, but we did not have any issues. The sofa arrived sooner than estimated and to us that was a bonus, even though we still had to move the old ones but we were given a weeks notice before the delivery. And the delivery guys were the best. Super fast, helpful polite and cleaned afterwards. And let’s not forget the quality!!! Best ever. We got a sofa that we liked with our own choice of material and colour. Excellent
Verwendet eventuell KI als AntworthilfeMehr lesen
Poor quality furniture
Ordered a sofa in January and received 6month later faulty.
reported fault and was told parts would be available in two to three weeks.
after three weeks not arrived so emailed customer services
and was told they had to clear customs.
three week late no response.
the reviews on here are completed is store when purchasing the sofa so no one knows what and the problems you will have when they arrive.
would advise looking at other review sites on people who have bought form scs and received there items .

Antwort von poltronesofà - Leeds
I was greeted by a very helpfull sales…
I was greeted by a very helpfull sales lady, who allowed me to inspect all the other products on sale. I also visited other sofa outlets after which I returned and placed my order.
Sales people friendly knowledge of the…
Sales people friendly knowledge of the products very good. One down side overkill trying to sell the extended warranty after refusing more than once. That part spoilt it for us.

Antwort von poltronesofà - Leeds

Antwort von poltronesofà - Leeds
Salesman was very helpful and nothing…
Salesman was very helpful and nothing was a problem to him ,large choice of sofas in the colours and quality we wanted ,unfortunately the delivery people let the experience down as they damaged two doorways by forcing the sofa through which unfortunately we didnt notice until they had left .

Antwort von poltronesofà - Leeds
Happy …
We received the delivery earlier than first stated which was perfect for us
Delivery men were quick efficient and nice to talk to

Antwort von poltronesofà - Leeds
Good service
The delivery lads are polite,professional and particularly quick thanks lads
Poltronesofa lteeds
The furniture I received is brilliant very well made the guys ou delivered my furniture was really lovely and friendly nice guys .
We wasnt rushed or presured into buying…
We wasnt rushed or presured into buying the man who helped just answerd questions we had he even moved furniture for us to see what worked best we were in there for almost 3hrs taking hours e xcellent service an help
Sales rep was very helpful and steered…
Sales rep was very helpful and steered us through buying our suite to suit our needs at a very reasonable price
Made welcome by staff and nothing was…
Made welcome by staff and nothing was too much trouble to our sales assistant.
The choice and quality was fabulous
The choice and quality was fabulous
Delivery people very friendly and arrived in designated time and quick and efficient on installation
Really good service from the Birstall…
Really good service from the Birstall team especially Liane. Look forward to getting the sofa’s we ordered.
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