This was my first time using this company....I am so impressed and will definitely be buying again . I have already recommended this company to family and friends . The boxes were absolutely fine . I... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great travel size Invictus aftershave for holidays at a bargain price. I expected damaged packaging, but it was in fab condition. Fast delivery - I would definitely buy again from this company!
Nightmare! Whilst I understand the discount is for damaged boxes one of my perfume bottles arrived with a lot of perfume missing due to it leaking, the metal trim on the bottle was also detached... Mehr ansehen
I’d been looking every day online for weeks for a particular perfume at an affordable price. I found it on this site, for which many thanks.
Unternehmensdetails
Vom Unternehmen geschrieben
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Kontaktinformationen
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, Vereinigtes Königreich
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
4.3
Hervorragend
324 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Initial order and pricing was good, terrible support when there was an issue
The initial order and pricing was good, unfortunately one item was faulty, not just a damaged box, the scent would not pump /spray.
Initially I was hopeful the service would be good, I contacted them, was asked for a video so they could understand, then was sent a return label.
Then the issue started - the item was received according to the tracking, I was not contacted, after a few days I messaged, and have been back and forth asked when the return was received, asked for my order number , asked for which item was returned, over and over again, then I get a feedback , I report this issue not resolved, I get a similar question, What's the order number, when was it returned, delaying tactics, never being told if I'm expecting a replacement or a refund, it is still ongoing when the return was received by them 4 weeks ago.
30. Dezember 2025
Bewertung ohne vorherige Einladung
Always Great Service
Always Great Service and Products, will always try this site first to see if they have what I want
22. Januar 2026
Very pleased with all that I ordered…
Very pleased with all that I ordered great value for money
27. Januar 2026
Would definitely recommend
Delivery exceptional. I was expecting items to be quite battered but one item was perfect and the other only slightly worn.
Brilliant way to sample different perfumes,at these prices.
26. Januar 2026
Excellent choice of stock
Excellent choice of stock, great prices and fast delivery. Me. my wife and sone very happy.
18. Januar 2026
Fine if you dont have any issues
Received the perfumes I ordered and happy with most. They weren't packaged very well and one bottle had come out of the packaging completely. The delivery company had attempted to put the bottle back in and tape up the cardboard packaging. The box for the perfume was damaged (which I expected) but the actual perfume was half empty. Contacted customer services who asked for photos, no response, sent photos again, no response. So, a bargain if you get a full bottle of perfume. Customer service very poor.
3. Januar 2026
Great !!
Great choice of products, very sensible prices, easy browse to purchase.
Well packaged, fast delivery too !!
17. Januar 2026
First order as a trial (to see how…
First order as a trial (to see how goods arrived for myself) and one of the items seemed faultless, wrapped in cellophane and no box damage. Maybe I was just lucky. Delivered promptly. Will order again in the future. Thank you.
8. Januar 2026
Efficiency
Efficiency and price!The delivery was super quick!This is the second time I have used this firm.I am a happy customer!!
7. Januar 2026
I ordered 4 scents
I ordered 4 scents , but only received 3. When I asked about the remaining perfume ,I was asked to send pictures of the perfumes, outer packaging and invoice. I had already disposed of the outer box, and one of the scents boxes, but showed photos of the 3 perfumes received and the invoice they had sent with it. It clearly showed only 3 scents had been packed. The company then asked for a copy of the order no . Which I only have descriptions which I copied and sent. I'm still waiting . The cost was only 3 pound , but its the principal . Lot of obstacles . And needless. Just send out the missing product , that's all I asked.
8. Januar 2026
My order was fine until I received it…
My order was fine until I received it with one item missing. Customer service asked for more information, that i provided. No response back from them.
14. Januar 2026
The products arrived in great condition…
The products arrived in great condition and very well-packaged. Even the item that was marked as damaged packaging/box did not have that much damage. Great prices and brilliant service. Delivery was also very quick and updates were provided regularly.
30. Dezember 2025
They have great products
They have great products. The service was excellent, they kept me informed all the way to delivery. Will be using them again ang recommending to my friends.
12. Januar 2026
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