Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We have been using Salts Medilink Brighton branch for around two years now and cannot praise the company high enough. I usually speak to Jo when requesting a new order to place a repeat prescription... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I’VE BEEN SCAMMED - whilst their website gives you a 100% Guarantee for a full refund without question , they emailed me and said no you can’t have a refund!!!! I’m contacting trading standards and Pa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I switched to Medilink from another company for my stoma products. My previous supplier would take x2 weeks from ordering to deliver but Medilink take 4 to 5 working days so if I order on a Mo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Just started to use this company, my order has been supplied in bits and they have sent the wrong stoma bags, they are now saying the bag I have used for years is no longer available so I am expe... Mehr ansehen

Unternehmensdetails

  1. Lieferant medizinischer Geräte

Vom Unternehmen geschrieben

Medilink is everything you would want from a home delivery service - discreet, confidential and reliable. We pride ourselves on being able to provide our customers with the best possible service - on time, every time. No other company can offer such a personal service delivered by dedicated and fully-trained staff from a network of customer care centres across the UK, and a team of community Stoma Care Nurses available for personal home visits or just for a chat over the telephone whenever you need them. Opening hours: 9am – 5pm Monday to Friday (England, Wales and Scotland) 9am – 5pm on Saturdays in England and Wales only


Kontaktinformationen

3.4

Akzeptabel

TrustScore 3.5 von 5

27 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Stress and sad to ride on medilink

Stress and sad to ride on medilink, something happened in family due to I was using my mobile phone to talk family however bus driver was keep complaining about it, keep telling not use phone,I understand it can distract but I was not even talking loudly,I was trying to keep my voice lower, still he stop bus stop at Newlyn drive and didn't open the door,was starting complaining,I told him family something happened so I was on the phone still he was complaining not opening door, I'm stressed now to take medilink,is there any rules not allowed to use phone on the bus,they sound sign it,Not fair.

16. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing First Class Service

We have been using Salts Medilink Brighton branch for around two years now and cannot praise the company high enough. I usually speak to Jo when requesting a new order to place a repeat prescription with our doctor and invariably contact me to confirm the prescription has been received and the order has been placed. Also receive a text message detailing when the order will be delivered. Salts Medilink has made a huge positive difference in not having to worry about repeat orders and always get an email when their records indicate may need to reorder. Thanks to everyone a the Brighton branch - amazing service.

5. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Faultless service for Stoma products drliveries

My wife has now been receiving supplies from the Manchester depot of SaltsMedilink, for her stomach supplies, for 18 months. We moved from using Fittleworth due to their appalling service. Working with Medilink has been a breath of fresh air.
Of the 18 deliveries we've ordered 17 have arrived perfectly and for the one that had an item missing, this was delivered the following day.

The staff (Cheryl) on the phone and email are friendly and helpful.

We wished that we had used Medilink from day one and we would recommend them to anyone.

4. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Good deliveries / woeful communication support and advice

Delivery usually within 7 working days. However, communication about availability of products and or alternatives is woeful. Ordered regular supplies to be told they are now discontinued.
Have been left with 4 days supply of Stoma bags and no suitable alternative in place. Will now have a visit to the Stoma nurse to selct another alternative. Wasting the time of NHS stoma nurses and mine. Needless stress and hassle for everyone except them. Great until you have a problem, then you find customer service is extremely limited.

5. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Satisfied costumer.

I have been using the lung spray for over a month now and plan on continuing to do so. I feel much less congested, breath easier, and coughing is more productive. Good stuff.

25. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SCAMMED AT INFLATED PRICE

I’VE BEEN SCAMMED - whilst their website gives you a 100% Guarantee for a full refund without question , they emailed me and said no you can’t have a refund!!!! I’m contacting trading standards and Paypal . DO NOT BUY FROM HERE. I will keep you updated.

13. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Had the best experience with Medilink…

Had the best experience with Medilink today. Switched over from a previous provider of my stoma products (Fittleworth). They were my supplier 5 years ago. Always answer the phone customer service is exceptional.

3. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer Service as it should be

In desperate search for a new supplier of my urostomy bags, following poor service from my current provider,
I sent an e-mail with several questions I had to Medilink before registering with them.
I was shocked to receive an email reply within hours - not 7 days later which is how long it takes for my current provider to reply to e-mails. Not only that, but the e-mail answered all my questions.
I have now registered with Medilink. I received a warm and friendly welcome from my local Medilink, along with confirmation that a electronic prescription has been set up for me with my GP; reassured me on delivery timings and actual delivery; and asked if I wish to place my first order, which I have now done.
This is Customer Service as it should be. A company which cares and has already done much to relieve some of the stress I have been under through the poor service by my current - soon to be previous - supplier.
I would especially thank Ashleigh and Annette at Medilink for their help, empathy, and understanding, and proving a solution to my previous problems and issues; and look forward to being a Medilink customer for some time to come.
I would recommend Medilink to anyone who has had a poor service with their provider.

9. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best communication experience

I have to say the staff I've dealt with at Medilink/ Salts are honestly the best telephone query/order experiences I've ever had -period. They are always so helpful polite and patient. Never felt rushed or a chore to call them however many times I called.

30. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A miracle

I started to use your product, about 1 week now.
I have asthma and I'm using 2 medicine. BREO and the rescue
Inhaler. Since I've been on this
MEDILISK spray, I've had not used my inhalers it all.
Good job. I'm starting to feel normal again. The only question I have , is this :
The pic shows a mist coming out, but mine it is liquid.
Am I doing something wrong? Or is the way it is?
Either way it's working , but of course I would like to do this correctly so it would work the way it should. So if you can advise!
Thank you so much.

1. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Service

Always had fantastic, efficient and courteous service. Having a stoma and needing monthly supplies, medilink have always been spot on and totally reliable

21. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Some scathing reviews on here

Some scathing reviews on here. I’ve been using them for about 7 weeks.

The service I’ve received is outstanding.

One area that was a little poor is not answering the freephone number. This number is used for orders and queries. However there is an email option,and they always reply.

I’m a little concerned about what might be around the corner though.

20. April 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr