Safelincs Bewertungen 

6'695
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Always use Safelincs for my smoke detectors and carbon monoxide detectors. The website is super easy to navigate. Delivery is prompt and well packaged. I personally like to get the “long life” built... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The customer service from Stephanie was first class, she was really kind and reassuring about my query with the online order. Great value and delivery the next day - would certainly use Safelincs Fire... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service. I had a question about a heat alarm to replace an old BRK model I had, and they were super knowledgeable -- explained why my model number wasn't included in the list on their side, but... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Be careful about their delivery promises. We ordered some defib pads on a Friday and paid extra for next day delivery. They did not arrive until Tuesday evening. They said that I should have read th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Brandschutzdienst
  2. Sicherheitsausrüstungsgeschäft

Vom Unternehmen geschrieben

We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.

Fire Safety Solutions

Vom Unternehmen geschrieben

Exclusive Warranties
We offer 5 year warranties on all our essential fire safety products as standard.
Best Price Guarantee
We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
Certified Professionalism
We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
Free Replacement After Fire Guarantee
Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
Corporate Memberships
Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
Manufacturers' Partner Of Choice
We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.

Free Shipping On Safes, Dorgards And A Range Of Other Products

Any order containing one of the above products is shipped for free.

A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.

Kontaktinformationen

Promotion box for Safelincs

Save Over 50% on Your Extinguisher Costs

Consider Safelincs P50 Service-Free Extinguishers for your business

4.7

Hervorragend

TrustScore 4.5 von 5

6695 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(6'695)

227 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great

Easy to order. Arrived on time. Well packaged and the item was exactly what we were looking for.

29. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor communication and misleading website

Item not dispatched because items not in stock. This was not clear on website and I was not advised of delayed delivery time.

5. Juni 2026
Bewertung ohne vorherige Einladung
Safelincs-Logo

Antwort von Safelincs

Good afternoon Katie,

Thank you for your feedback, and I sincerely apologise for the inconvenience caused by the stock issue with your order.

We have now resolved this internally and your order has been dispatched via express shipping, with delivery expected in 1-2 working days.

We appreciate your patience and understanding while we worked to sort this out.

Please don’t hesitate to contact us if there’s anything further we can help with on support@safelincs.co.uk

Laura
Customer care manager

Bewertet mit 5 von 5 Sternen

Excellent Company…

I have bought from Safelincs several times. They have excellent customer service; I often call up with queries & a lovely human is always available with great knowledge & advice about their products. I highly recommend them and their products.

21. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Purchased Fireangel kit from Safelincs…

Purchased Fireangel kit from Safelincs a few years ago, had a battery issue with one of my smoke detectors and contacted Safelincs for advice, from the second i contacted Stephanie @ Safelincs i was in good hands, very quick response and attention to my issue, only took an email with some info regarding the smoke detector and within a few days a replacement unit was delivered, no hastle, no fuss - 100% professionally dealt with - absolute pleasure - great company and fantastic employees, very glad i dealt with them to begin with - thank you.

26. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

False Promises

Ordered fairly standard products on the 5th of May with next day delivery and showing in stock, phoned on the 8th to query where they were to be told the stock was expected that day and would be dispatched that day or the Monday. Called the Tuesday as no sign of a parcel, only to be told the expected re-stock date was the 19th, phoned the 20th, only to be told it's the 27th. Zero updates, zero accountability.

Updated my review and rating, as I did receive the items after posting a review, but the overall experience was poor.

20. Mai 2026
Bewertung ohne vorherige Einladung
Safelincs-Logo

Antwort von Safelincs

Good afternoon Elliot,

Thank you for your feedback, and I sincerely apologise for the inconvenience caused by the stock issue with your order.

I did try you call earlier, though I understand you may be very busy.

We have now resolved this internally and your order has been dispatched via express shipping, with delivery expected tomorrow.

We appreciate your patience and understanding while we worked to sort this out.

Please don’t hesitate to contact us if there’s anything further we can help with on support@safelincs.co.uk

Laura
Customer care manager

Bewertet mit 1 von 5 Sternen

Where is my product?

We have placed an order on 01/05/26 but unfortunately we have still yet to receive the product. We have not received any information other than the initial order reference, no tracking information has been sent, and email queries are unanswered.
I had to give it one star just to write a review.

20. Mai 2026
Bewertung ohne vorherige Einladung
Safelincs-Logo

Antwort von Safelincs

Good afternoon,

Thank you for your feedback, and we sincerely apologise for the delay regarding your order.

Unfortunately, the item you ordered was out of stock at the time, with an expected dispatch date of around 22nd May, though I do apologise if this information wasn't freely available at the time of order. The supplier has now provided us a new expected dispatch date of around 28th May.

We have recently contacted all affected customers with an update regarding the delay and the expected timescales. If you have not received this, please check your junk/spam folder or contact us directly so we can assist further.

We truly appreciate your patience and apologise again for the inconvenience caused. We are working hard to get all delayed orders fulfilled as quickly as possible.

Please feel free to get in touch with us directly on 0800 612 6537 or support@safelincs.co.uk if you wish to discuss anything further.

Kind regards,
Laura
Customer care manager

Bewertet mit 1 von 5 Sternen

Poor delivery

I still have not received what I ordered a few weeks ago

29. April 2026
Bewertung ohne vorherige Einladung
Safelincs-Logo

Antwort von Safelincs

Good afternoon,

Thank you for taking the time to review Safelincs and we appreciate all feed back received.

I am very sorry to hear about the issues regarding the delivery of your order.

Please would you be able to contact us directly on support@safelincs.co.uk or 0800 612 6537 so we can discuss this with you, and assist in any way possible.

I look forward to hearing from you.

Kind regards,
Laura
Customer care manager

Bewertet mit 5 von 5 Sternen

Prompt delivery & no hassle over warranty claims

A good selection of detectors, delivered promptly as per order. Order was to replace my old life-expired detectors. A few of these had failed before the warranty expired and Safelincs sent replacements at no charge by return of post without quibbling.

22. April 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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