RVnGOBewertungen 

69
TrustScore 1.5 von 5

1.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

This place is no longer in business. No one answers the phone since January of 2024 Their social media hasn't had new content either. I guess all of the negative customer experiences caught up with... Mehr ansehen

Bewertet mit 1 von 5 Sternen

DO NOT PURCHASE THE INSURANCE AND DO NOT ALLOW RENTERS TO USE THEIR INSURANCE IF YOU ARE THE OWNER! Took two weeks just for their contracted out adjuster to write the estimate. Then it took five mont... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

As guest I have been SCAMMED by one of their hosts - Wendi Fairchild from Las Vegas. A few months ago I sent a rental inquiry through the RVnGO website and they leaked my email address to the host. As... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I had a nightmare of an experience with RVNGO and I urge you to find a different platform. I had a renter soft swipe my trailer and RVNGO insurance did not make it right. I had an entire claim denied... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Urlaubsvermietung
  2. Wohnmobilvermietung

Informationen, die aus verschiedenen externen Quellen stammen

RV owners can list their RVs for rent for free, and users can find their RV for their next trip or vacation


Kontaktinformationen

1.3

Ungenügend

TrustScore 1.5 von 5

69 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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1.3

Alle Bewertungen

(69)

2 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

The Lucus rv rental

We rented the "lucus" RV and the host of the Rv was extremely nice! He was so very helpful and friendly! The Rv was clean and well kept. He gave us direction's on our set up and our break down. He also allowed us to call him at any time with any issues and was always a delight to talk too. We are very pleased with out trip and when we rent again it will be from the same gentleman we rented from already.

18. Juni 2021
Bewertung ohne vorherige Einladung
RVnGO-Logo

Antwort von RVnGO

Hello Kris. We are happy that you had a great experience with our Host. We look forward to helping you on your next RV Adventure.

Bewertet mit 2 von 5 Sternen

Use a different site when searching for…

Use a different site when searching for AVAILABLE RVs. This site misleads renters by presenting RVs as available based on your search criteria. But after you send the request, you find out it’s not. I had this happen multiple times and it wasted a lot of my time and effort.

UPDATE: In response to company, I've been unable to find a way to leave a rating on those RVs as the company states. Plus, the company should handle this with their clients, I shouldn't have to be their enforcer through reviews.

17. Juni 2021
Bewertung ohne vorherige Einladung
RVnGO-Logo

Antwort von RVnGO

Hello. We are truly sorry about your experience. As you know, we are a person to person marketplace just like AirBnB. If a Host is declining your requests after they list as available, please feel free to rate them accordingly on the platform. Also please let our Concierge team know about the Host and allow us to help you find a solution for your trip. That is what our Concierge team is there for, to help you connect with a great Host so you get a great RV and have a fantastic trip.

Another thing to understand is that many Hosts are on multiple platforms and we are in the busy season, therefore they may not be able to keep their calendars updated as quickly as they should.

Again, we are sorry that you had a poor experience and ask that you give us the opportunity to make it right.

2nd Reply: We are sorry you feel that way. We do enforce it on our end as well as ask Guests to leave a review for Hosts regarding their experience just like on AirBnB or other RV Rental platforms. We send out constant and regular reminders to our Hosts to keep their calendars current. Unfortunately, not every Host keeps them as up to date and as fast as we would prefer and sometimes an RV will show as available when it was booked a few minutes prior and the Host hasn't updated the calendar before receiving a new request. Our Concierge is available when Guests need assistance in finding an available RV and reaching out to Hosts who will work with our Guests.

Bewertet mit 5 von 5 Sternen

RVNGO is the only one 4 me!

RVNGO is the only business out there providing honest hard work help to the Owners of the units. I would not be as successful an owner, and my clients would not be as happy, if not for RVNGO. Ian and Liam are the best Customer Service teammates I have worked with anywhere. Payments are prompt and it’s truly a USA operated business.
Thank you RVNGO for making renting my RV’s so effortless and safe.

2. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

False advertising at it's best.

In every online ad they say no fees. Then when I go to book the RV, there's an extremely high fee. The one I was gonna rent had a $337 fee. The RV rental cost was only $600. It would be nice if they didn't do false advertising. UPDATE: RVnGO needs to give me a way to send them the screenshot I took of their fees. They say they don't have fees but I have the screenshot to prove it. UPDATE: I want a way to post the screenshot here so others can see. And please don't try to insult me with your word games. I know what a fee is. If others choose to pay, that's their business. I refuse to pay you $337 on a $600 rental.

31. Mai 2021
Bewertung ohne vorherige Einladung
RVnGO-Logo

Antwort von RVnGO

Hello TJ. What fee are you referring to? There are no fees from the platform charged to the Host or Guest, so please clarify what you are referring to. Did you speak with the Host or our Concierge department for clarification?

2nd Reply: You have our support email and you could even state what you are calling RVnGO fees here.

Bewertet mit 5 von 5 Sternen

AMAZING!

My overall experience was amazing, renting an RV for my family is an experience that I'm looking forward to do again!!

4. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recently listed my Class A Thor with…

I recently listed my Class A Thor with RVnGO in January. It was very easy and their customer support was very helpful. I have got a lot of rentals already and I am extremely happy.

3. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von RVnGO

Thank you Kyle. We are glad you had a good experience and took the time to help others with their decision. We look forward to being a part of future journeys.

Bewertet mit 5 von 5 Sternen

Had a great experience with RVnGO

Had a great experience with RVnGO. Platform was very user friendly and i connected with a person who had the perfect RV for my family. The trip was full of memories. Will use again for our next trip

29. April 2021
Bewertung ohne vorherige Einladung
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Antwort von RVnGO

Hi Skip. We really appreciate that you took time to share your experience and that it was fun. Please leave a review of the Host on our website so people can make an informed decision.

Bewertet mit 1 von 5 Sternen

DO NOT PURCHASE/Use their INSURANCE AND DO…

DO NOT PURCHASE THE INSURANCE AND DO NOT ALLOW RENTERS TO USE THEIR INSURANCE IF YOU ARE THE OWNER!
Took two weeks just for their contracted out adjuster to write the estimate. Then it took five months for them to pay me to get the damages fixed. It was a straight forward case. The prices for the parts had gone up from the estimate to the time they actually paid out and now will not cover the additional amount. WORST EXPERIENCE EVER. COMMUNICATION WAS TERRIBLE. Owners do not respond. Only use the big name insurance companies, lesson learned.

31. März 2021
Bewertung ohne vorherige Einladung
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Antwort von RVnGO

We are deeply saddened by your experience and unfortunately we can not speak for the insurance company. We can say that they are a very large A Rated RV Insurance Company and there may have been other details and mitigating circumstances around your insurance claim. This claim was 5 months ago and at that time everyone was in the middle of a pandemic with states still shut down, and work staff was dramatically cut by many companies, so things that would normally take hours turned into days or even months. Companies even now in April 2021 are just now bringing their staffing levels back up to pre-Covid and returning to "normal" operation levels.

Again we are sorry for your experience.

Bewertet mit 5 von 5 Sternen

RVNGO IS AMAZING

I recently had the pleasure of not only listing on your site but also renting from your site. I found your platform to be extremely user friendly and straight forward. I don't understand the low scores on your reviews. As a host, I own my unit, not the rental site. It falls on me to reply back to my potential guests. You are just the conduit to connect me to them.

I like the fact that I can do an insurance only transaction. That is huge for my small fleet of travel trailers.

For any fellow host or guest that is thinking of going to RVNGO verse the other companies. Take the reviews with a grain of salt. Look at the dates and think about where we were all doing back then. Toilet paper wars, Paper towel runs at 5 am and just wanting to get out of the house.

As a host, I get to keep my money. I don't have to pay crazy commissions for just connecting me with a guest. Why should I? For guests (and this comes from personal use) I know you will find most hosts to be honest people. There are a few bad apples in any industry. You just have to realize that life is not always going to be sunshine and rainbows. If you have a bad host experience talk about it. Let people know to avoid a given host.

We the consumers are in charge and this consumer wants to keep more of my money.

11. Februar 2021
Bewertung ohne vorherige Einladung
RVnGO-Logo

Antwort von RVnGO

Thank you for the kind words Mike. We really appreciate it. Would you mind leaving a review on Google to help more RV rental customers make the right choice? You can Leave a review for RVnGO on Google here: https://g.page/r/CcTGmMlY4cbQEAI/review

Bewertet mit 1 von 5 Sternen

This site was such a waste of my time

This site was such a waste of my time. Either go with Cruise America or Enterprise.

22. Oktober 2020
Bewertung ohne vorherige Einladung
RVnGO-Logo

Antwort von RVnGO

Hello. We are sorry that you feel that way. We are a peer to peer RV Rental & Sales website. Can you be specific about your experience so that we may improve? You are free to reach out via phone or chat.

Bewertet mit 1 von 5 Sternen

This site sucks. Waste of time and effort.

This site sucks. I tried for a week straight to Find and rent an RV for a couple nights This weekend and only two people replied out of seven and declined my request Just because It’s a holiday weekend And they have a mandatory 4 night rental for holidays! Makes no sense to me. Do you rent rvs or not? I wouldn’t have this problem renting a car or a Hotel room. This site sucks. 10/10 do not recommend. I rather buy my own goddamn RV than ever deal with this bullsh*t again. 🖕🏼

5. September 2020
Bewertung ohne vorherige Einladung
RVnGO-Logo

Antwort von RVnGO

Hello Gabriel. We are sorry that you feel that way. We are a peer to peer RV Rental & Sales website. That means that we provide the online marketplace. We do not own or manage the RVs.
Each Host is their own individual business. It's up to the individual RV Owner or RV Dealer in what they offer and their requirements.

We hope you were able to find the accommodations you were looking for.

Bewertet mit 1 von 5 Sternen

First time to use a camper rental…

First time to use a camper rental company. Trailer camping has interested me for some time now and thought of renting to see if I want to leave the tent behind.
Let's say its not been a good experience. I messaged Ahmed on his 2019 Forest River Wolf Pup camper on Sept.1,2020
I was wanting to rent it from 4th to the 7th.
Here we are the 3rd. Not one response, to tell me more about it or even a courtesy message telling me its rented or cannot be used.
Its 5pm on the 3rd. Today I will cancel the request. The worst thing is I lost out on 2 campers from another website waiting for RVnGo member not responding to their messages.

3. September 2020
Bewertung ohne vorherige Einladung
RVnGO-Logo

Antwort von RVnGO

Hello Shane. We are sorry that you feel that way and had a poor experience with a Host. We are a peer to peer RV Rental & Sales website. That means that we provide the online marketplace. We do not own or manage the RVs. The individual RV owners run their own business and some are actual Dealerships / businesses and others are private owners. We can not control the behaviors of the Hosts, however, we can remove them of providing poor customer experiences.

Did you attempt to chat or call with our Concierge team to get assistance with reserving an RV? Please reach out to us to provide more details so we can find this in our system and take the appropriate action.

Bewertet mit 1 von 5 Sternen

DO NOT USE THIS SERVICE!

DO NOT USE THIS SERVICE!
I rarely leave reviews let alone bad ones, but I want to avoid anyone the trouble and stress. I had questions before booking and you can not book one way through their phone website, so I decided to call and speak with someone to book. THEY found me an RV for what I wanted and set it up and confirmed it. THEY sent me an email saying hurry and place your deposit before it is booked to someone else. I paid the deposit to hold it and then bought my plane ticket to complete my overall trip planned. I received an email hours later saying I no longer had the reservation and they declined me and refunded me my money. I was so confused. Apparently they didnt realize who they booked me with only allows 7day+ rental and they booked me for 4. I contacted them back frustrated and concerned because I had booked a plane ticket because I had everything confirmed with them. THEY found me another RV to use from a different location not too far from the last that was smaller, but cheaper so I took it. THEY again did all the booking and setting up for me. I again paid my deposit to hold the RV and they confirmed me again to find out the next day through email that the new RV they booked me with charges an additional $5000 fee for a one way trip after I was already given a price of $1800 for my total trip that I agreed to and put a deposit down on. I obviously was not going to pay $7000 for a one way shitter RV. Once again stuck with no RV and a oneway plane ticket. I called cruise america and they helped me out right away with an RV oneway with no extra charges evrything included (generator and miles) I don't know why I didn't go with them in the first place. Beware of RVNGO. they are just a middle man and have no idea what they are doing and know nothing about the rules and regulations of the people/business they connect you with. If anything I recommend just looking at their website to fine RV rentals and contact the businesses directly. They do not need to be in the equation. or just keep it safe and use Cruise America!

13. August 2020
Bewertung ohne vorherige Einladung
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Antwort von RVnGO

We are sorry that you feel that way and had a negative experience. We are a peer to peer RV Rental & Sales website. That means that we provide the online marketplace. We do not own or manage the RVs. During the summer of 2020, it was a very crazy time for everyone in the industry. All we can do is apologize and seek your forgiveness.

We have put systems in place to make sure these kinds of things don't happen again.

Bewertet mit 1 von 5 Sternen

A Discriminating Company!

I found my experience in setting up a profile extremely disappointing because your insurance company seems to refuse anyone over 70! I’ve not found that elsewhere among your competitors and I will not obviously have anything to do with you in the future!!

6. August 2020
Bewertung ohne vorherige Einladung
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Antwort von RVnGO

We are sorry that you feel that way and had a negative experience.

Bewertet mit 3 von 5 Sternen

I really cannot rate your service…

I really cannot rate your service because the two R.V.s I checked on apparently had already been reserved/rented for the dates of our vacation. I realize that my requests were very close to the planned date of departure. However, we had never used an R.V. for a family vacation before and just thought about it as a means of avoiding public restrooms along our route during the pandemic. I did like that your site listed not only how many could sleep in the R.V but how many seatbelts were provided. However, it would be helpful (and waste less of my time) if only R.V.s that were actually available on the dates I submitted online were those listed on your site as meeting my preferences.

9. Juli 2020
Bewertung ohne vorherige Einladung
RVnGO-Logo

Antwort von RVnGO

We are sorry that you feel that way and had a negative experience. We are constantly making improvements to the site and user experience. We appreciate your feedback. It is recommended to shop for an RV rental 3-6 months in advance.

Bewertet mit 1 von 5 Sternen

#RVNGO-19 ... A sickening experience

#RVrentersandowners Beware of a Sickening experience #RVNGO-19

Renters and owners BEWARE. This is a horrible expensive unethical experience dealing with this company. We rented our vehicle through their platform. It was returned with roughly 25K in damages. #RVNGO-19 was evasive throughout the claim process, doctored pics and has abandoned full liability. It is now being pursued in civil court. the experience has damaged our foundation to the core. More than half a year so far and still going with our vehicle decommissioned while in their custodianship. Do not RISK your assets or peace of mind with this company. There are better options!

Please share this to help others not get sick.

#RVrentersandowners Beware of a Sickening experience
#RVNGO-19

Updated April 23, 2020 | Post comment from #RVNGO-19

a. Unfortunately it is a regretful experience. The fact that this company further intentionally avoids liability and has the audacity to misrep facts is very scary. Imagine a well funded company that is willing to break up your life line with no regard. Until the court proceedings, the general public can decide whether or not to take a chance with their bucket list adventure, professional need for a film shoot, family vacation or trusting #RVNGO-19 with their valuable asset.
b. The vehicle #RVNGO-19 stated is "30 years old" is actually 16 years old. Quite misleading. As the photos that #RVNGO-19 have doctored within the claim. Quite misleading. As, the overall process of liability has been shady throughout.
c. General Public ... Here is a video of the numerous renters over the years. You can determine from their experience if #RVNGO-19 is shady or a high risk experience to have a sickening experience.

Two Minute:
Search Youtube: SAAF RV Reel

d. General Public ... You have other options for renting an RV. We have been using Rvshare.com and Outdoorsy.com for years with zero issues. dozens of experiences. Professional, courteous, straight forward, honest. A rep from #RVNGO-19 cold called/messaged us asking for a chance to rent our RV. We granted that chance and our RV has been damaged and out of commission since Nov 11, 2019. Waiting for the civil case to clear the air. The renter, verifies admits, documented and recorded, of the damages caused. Has threatened to claim bankruptcy. #RVNGO-19 jumped ship along with their Insurance Provider Lloyd Of London and failed to protect the renter or us. Yet they have collected the insurance premiums and their relative fees.
e. #RVrentersandowners Beware of a Sickening experience #RVNGO-19

Please share throughout any and all platforms to help prevent this experience from disabling anyone else.

6. April 2020
Bewertung ohne vorherige Einladung
RVnGO-Logo

Antwort von RVnGO

We are sorry that you feel that way, but the fact of the matter is your company tried to defraud RVnGO by claiming $35,000 in damage to your 30 year old RV which was all pre-existing damage as evidenced by the check-in photos. Our insurance is not intended as a renovation or new vehicle purchase fund. The experience you provided to the Guests that rented your RV was also horrible and not up to RVnGO standards. You have been removed and blocked from the RVnGO platform to protect future guests.

Bewertet mit 5 von 5 Sternen

Straight Forward pricing...

I’ve just had a few rentals thru RVnGO but as many as I can direct your way I will. Ian Call has been HUGE help to me as an owner and to the customers I have been able to send to RVnGO. Ian has been very patient and polite and has answered questions professionally and directed us to the workings of the website. What I really love 💕is the straight forward pricing for the owner and renter. Thank you!

21. März 2020
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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