Stacy Head has been managing my account for many years and is always helpful and super fast to respond, she helps to provide any documents I need and offers really good customer service. It’s nice to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Charlie Wildney was very helpful and responsive to my enquiries. As a new account I have had a great first experience with Red Rock
My experience with Red Rock has been positive. In particular, as I deal with the finance people, it is Stacy and Chloe that stand out as highly professional and knowledgeable. Their attitude is also t... Mehr ansehen
Ania has been super efficient in sending over some documents on time . Thank you so much for your help
Unternehmensdetails
Vom Unternehmen geschrieben
Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009
Kontaktinformationen
Red Rock House, CO16 0AT, Essex, Vereinigtes Königreich
- 03331235670
- enquiries@rrpm.co.uk
- www.rrpm.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 69 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Beverley Brand answered our e mail…
Beverley Brand answered our e mail queries with outstanding speed and clarity really impressed thank you - David
On the occasions I have contacted RR…
On the occasions I have contacted RR they have always been as helpful as they could be.
Jackie Redmill
Tracey has been very supportive to me personally
Tracey has been very supportive to me over times I have had to contact her. She is very professional, happy and quick to resolve issues for me.
Answered my query politely and…
Answered my query politely and efficiently.
My recent email visit to Red Roack…
My recent email visit to Red Roack Admin was great. Tracey hanlded my IT issues promptly; she follwed up on all she promised.
Great service
Great service. Sorted my account setup with ease. Friendly and polite.
Red Rock took over the management of…millers hill
Red Rock took over the management of the bread factory Millers Hill Ramsgate, full of promises.
Money was paid to them, no work was carried out, their contract was terminated early they are refusing to pay back any money that they owe to the leaseholders.
Please avoid using these as a management company or moving to a place they manage.

Antwort von Red Rock Estate & Property Management
Thank you Stacy Head
Massive thank you to Stacy Head, she was incredibly helpful, professional, kind and extremely understanding when dealing with my issue. I’m very grateful for her assistance, it’s clear she takes pride in her role and genuinely cares about helping clients.
Very helpful
Stacy Head was very helpful and professional. She quickly understood my issue and provided an effective solution. The whole process was smooth, and her communication was clear throughout. I’m very satisfied with the support I received.
Thank you Stacy, thank you Red Rock.
Red Rock always rose to the challenge at our difficult development
We have dealt with various managing agents in different properties over the years, and Red Rock is one of the best we've known. Charlotte Luck has been our main contact at Red Rock-- she's very knowledgable, always responsive, and genuinely cares about the leaseholders. Ours is a rather challenging mixed development, not yet completed, and with numerous flaws left by the owner and builders ... so Charlotte had a lot of emergency repairs and improvements to deal with, which she always handled promptly and professionally. The freeholder has sadly just changed to a new agent, and we'll really miss Red Rock!
Invoice
Our issue was sorted out very quickly with the help of the purchase ledger team
Prompt, good service
Tracey replied promptly and solved my problem.
Thank you.
I have been dealing with Ania and Jane…
I have been dealing with Ania and Jane from the Legal Department, and it has been nothing short of a pleasure! Especially Ania was super helpful and greatly assisted me in responding to a further requisition issued by the Land Registry. She was extremely responsive, reassuring and resolved an issue which would have taken weeks within a very short period of time. It was a pleasure working with you both and I hope our paths cross again in the future!
Tracey was extremely helpful in setting…
Tracey was extremely helpful in setting up my online account with Red Rock Property Management. She was very prompt, responsive, and made the whole process quick and easy. Really appreciate her support and efficient communication. Great service overall!
My first time dealing with Red Rock
My first time dealing with Red Rock Property Management after switching from a different property management company, and I couldn't recommend them enough.
I have reached out to them to confirm payments and details of a charge that was made previously. Tracey P. made the experience seamless and delightful. Such a great experience in working with her and the company itself.
Keep it up, guys! :)
Quick response
Quick response to query, thank you.
It was just a very useful telephone…
It was just a very useful telephone discussion with a very friendly, helpful, efficient lady who was able to deal with what we needed to quickly and easily. So thank you to Stacy.
Stacy Head was very understanding and…
Stacy Head was very understanding and helpful in sorting out the service charge payments for next year. Thank you.
Easy!
Stacy Head is always professional and swift with any queries i have. Dealing with them is easy and non stressful.
Tracey Povey was very helpful in…
Tracey Povey was very helpful in addressing my questions in a very helpful and timely manor. Thank you!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







