Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... Mehr ansehen
Unternehmen hat geantwortet
Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I... Mehr ansehen
Unternehmen hat geantwortet
We have dealt with Richer sounds before and never had any problems. We couldn’t decide what TV that suited us most and a chap from customer services helped us to decide what model suited our requireme... Mehr ansehen
Unternehmen hat geantwortet
Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 - 4 Hankey Place, SE1 4BB, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Richer Sounds - Websales
Ordered a TV on the weekend, received it on the Wednesday, good service.
A couple of points I’d like to make, however, when ordering from your website it clearly states next working day or nominated day, neither option was available to me.
Also, upon purchasing my initial email stated delivery by the end of the month, which obviously was worst case scenario, so your delivery promise isn’t entirely accurate.

Antwort von Richer Sounds - Websales
Normally buy electrical entertainment goods from Richer Sounds as they always offer a good price, plus a 6-year warranty - peace of mind when spending £500+ on a new TV! Item was delivered quickly on my specified day, it was intact and worked perfectly! Will be using Richer Sounds again no doubt!

Antwort von Richer Sounds - Websales
> Richer Sounds provided an excellent shopping experience. The website was well laid out, making it easy to find the product I was looking for, with clear specifications and helpful information. Ordering was simple, the checkout process was quick, and communication throughout was excellent. Overall, a smooth and professional experience that I'd happily use again.

Antwort von Richer Sounds - Websales
Super easy, great communication. Product is perfect. 100% would use Richer Sounds again.

Antwort von Richer Sounds - Websales

Antwort von Richer Sounds - Websales
Richer Sounds were such an easy company to work with, on-line. I was seeking Hi-Fi equipment & the range of options were all high end, but at extremely competitive pricing. The response was fast, and I received the equipment days before I expected it. It sounds wonderful, which may be a reflection on the manufacturer's but it's Richer who got me to that point.
In addition, I made a later error in purchasing equipment in excess of what I needed. A call to Richer was so helpful as the Customer Services chap walked me through what they would do to resolve my error. The item was returned from the carrier & I was credited in a few days. Apart from my guilt, Richer eased this uncomfortable situation. Thank you!
Richer are going to be my port of call for future electronic needs.

Antwort von Richer Sounds - Websales

Antwort von Richer Sounds - Websales
Great quality product
Delivery was fast and on time
Customer service top draw
Highly recommended

Antwort von Richer Sounds - Websales
Excellent Service from Richer Sounds really good prices with an excellent guarantee would highly recommend them

Antwort von Richer Sounds - Websales
Great support on setting up my new satellite receiver

Antwort von Richer Sounds - Websales
Product in stock (only uk shop in stock) and shipped next day, arrived the day after. 10 out of 10.

Antwort von Richer Sounds - Websales
Overall, my order was processed efficiently, I received what I ordered and love the products.
However...
I ordered on the Friday and paid extra to have the items delivered on the next working day because I knew I would be out over the weekend and wanted to be at home when they were delivered for security reasons. Just as I was leaving the house about 1000 on the Saturday morning to visit a very poorly relative, I received a text from DPD to say my order would be delivered between 1120 and 1220 that day. It was easy to change the delivery time back to that which I'd paid extra for but that felt like an unnecessary imposition. This might sound harsh but it would have been less stressful if DPD hadn't tried to deliver early and stuck to the service I'd paid for

Antwort von Richer Sounds - Websales
Easy user friendly shopping experience. Good range to choose from and very good prices. Delivered with care and kept updated on order and delivery progress.

Antwort von Richer Sounds - Websales

Antwort von Richer Sounds - Websales
As ever; promptly delivered, reasonably priced &high quality. My HiFi go to for 50 years!

Antwort von Richer Sounds - Websales
Always a good experience: easy to order, the price is excellent, delivery quick. Plus, I know there's great customer support should I need it.

Antwort von Richer Sounds - Websales
Ordered a TV, £10 cheaper than anywhere else, they actually have old school customer services you can just get ring and get an immediate answer and arrived the next day on free delivery .

Antwort von Richer Sounds - Websales
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