Richer Sounds - Maidstone Bewertungen 

2'243
TrustScore 5 von 5

4.9

17 Earl Street, ME14 1PL Maidstone, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought a TV through richer sounds, picked it up from the Maidstone store and they were great, friendly and courteous..the ordering was easy, great company with great personal service.. I thought a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought online at a great price. Arranged to pick up in store. Staff were very helpful and knowledgeable. I was helped to carry my purchase to my car. Overall a good shopping experience, I would re... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 17 Earl Street, ME14 1PL, Maidstone, Vereinigtes Königreich

  • 0333 900 0062

4.9

Hervorragend

TrustScore 5 von 5

2243 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4.9

Alle Bewertungen

(2'243)

23'583 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent choice and great prices and…

Excellent choice and great prices and very knowledgeable staff. Richer sounds is the only place I will go to for proper hifi products.

12. Februar 2026
Richer Sounds - Maidstone-Logo

Antwort von Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Personal touch

I have used Richer Sounds twice this year. Usually I buy from Amazon,but I wanted professional advice and knew Richer Sounds to be reliable,as my late brother always spoke highly of them.
On both occasions they were both friendly and knowledgeable. Items were dispatched promptly and had useful tracking/ delivery eta. Also prices came in under Amazon cost even though I was looking for service over price on both occasions. I am enjoying a vinyl revival like many at the moment and hope to upgrade turntable at a later date. Guess where I'll be shopping? Thanks Richer Sounds you didn't disappoint. 10/10

9. Februar 2026
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Antwort von Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Phillips Tina

Went in shop to view Phillips Tina but none in stock. Was told they could get one in so got phone call few days later to say it had arrived. System set up to listen to when I got there. Purchased system after demo and shop kept it until I had finished shopping elsewhere. Excellent service all round!

6. Februar 2026
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Antwort von Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

I always use Richer Sounds

I always use Richer Sounds. Their knowledge and expertise is amazing. I only use them. If I see something cheaper elsewhere they will always either match or help. I have been using Richer Sounds for over 7 years. Joe at Maidstone was so helpful and willing to give his opinion and go the extra mile. Thank you so much

6. Februar 2026
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Antwort von Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Easy

Easy. I couldn’t have done better. I spoke to Steve on the telephone the day before who was very helpful. I drove the 20 miles to Maidstone and foun Steve there in store . Lovely bloke, friendly not pushy and extremely knowledgeable.
I sold myself the idea to go for better speakers and a mini hifi system. I’m 79, fairly deaf but wanting to listen to my many CD’s … I have lived in musical silence for six years now.
But no more! Now I can grandad rock with the best of them !! Thanks Steve.

5. Februar 2026
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Antwort von Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Telephone order

Great to deal with. Excellent customer service.

4. Februar 2026
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Antwort von Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Fast efficient service

I ordered my TV via online sales on 03/02/26 & it arrived on 05/02/26, that’s what I call quick usually we wait a lot longer for deliveries due to the fact that we live in the Highlands. I found the whole experience from my initial phone call to the telesales to the delivery top class. The operator I spoke to was very knowledgeable & helpful. I have bought a few items from Richer Sound over the years both at their Liverpool store & on line & can’t fault the service, I would definitely recommend this company & will not hesitate to use them again in the future.

3. Februar 2026
Richer Sounds - Maidstone-Logo

Antwort von Richer Sounds - Maidstone

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

I found them to be friendly

I found them to be friendly, knowledgeable and totally accepting of my personal needs. I didn’t try to sell me something more expensive and they did tell me of things less expensive. I would definitely use them again.

2. Februar 2026
Richer Sounds - Maidstone-Logo

Antwort von Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

The salesman in the shop was extremely…

The salesman in the shop was extremely helpful and very knowledgeable about the various types of TV and enable us to make the right choice of TV for us.

30. Januar 2026
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Antwort von Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Staff in the Maidstone branch were very…

Staff in the Maidstone branch were very helpful to my Dad today & helped make sure he got exactly what he needed.

Thank you!

5. Februar 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Maidstone-Logo

Antwort von Richer Sounds - Maidstone

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Purchased a Samsung TV from Maidstone…

Purchased a Samsung TV from Maidstone branch.The person I delt with called Jay was so knowledgeable and helpful .I have used Richer Sounds before and will definitely buy again.Excellent service and the best prices

29. Januar 2026
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Antwort von Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Very helpful and knowledgeable…

Very helpful and knowledgeable assistant, answered all questions and demonstrated arrange of TVs. The installer recommended was also first class.

28. Januar 2026
Richer Sounds - Maidstone-Logo

Antwort von Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Excellent customer service

I have been using Richer Sound in Maidstone for a couple of years now. The staff are always friendly and very knowledgeable, especially Ben the store manager. Products are dispatched quickly and at competitive prices.

2. Februar 2026
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Antwort von Richer Sounds - Maidstone

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Very helpful well informed member of…

Very helpful well informed member of staff, helped us make our decision about which tv to buy quickly and efficiently!

27. Januar 2026
Richer Sounds - Maidstone-Logo

Antwort von Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Another purchase which arrived on time…

Another purchase which arrived on time in good condition, excellent service and products would recommend and use again.

8. Januar 2026
Richer Sounds - Maidstone-Logo

Antwort von Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

I have used this company before

I have used this company before. As always excellent service. Thank you .

22. Januar 2026
Richer Sounds - Maidstone-Logo

Antwort von Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 4 von 5 Sternen

Good company to deal with

Good company to deal with, the Maidstone branch was very quick at answering the emails and informative, placed my order for a out of stock turntable and it turned up earlier than expected and it’s great 👍 shame I couldn’t call the local shop (Maidstone) and talk to them in person tho .

22. Januar 2026
Richer Sounds - Maidstone-Logo

Antwort von Richer Sounds - Maidstone

Thank you for your review and the kind words about our Maidstone team, which I will of course pass on. To clarify, all our stores have UK phone numbers which they can be contacted on, and which can be found on their individual store pages..

www.richersounds.com/storefinder

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

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