Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... Mehr ansehen
Unternehmen hat geantwortet
At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... Mehr ansehen
Unternehmen hat geantwortet
Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... Mehr ansehen
Unternehmen hat geantwortet
I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere n... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful always answered emails and products came on time

Antwort von Richer Sounds - Cambridge
Great service from Cambridge as usual. Had a great opportunity to try everything out in the demo room. Thanks!

Antwort von Richer Sounds - Cambridge
Friendly and professional service from Tom, who assisted me in my purchase of a Manhattan s4r Freesat box.
I was assured that if I needed any technical help I could ring up and a member of the team would gladly assist.
Great service.

Antwort von Richer Sounds - Cambridge
All the staff were very helpful and knowledgeable. It was really useful to try the equipment in the shop before buying and returning one item which I decided not to keep was very easy. They were very keen to make the process as customer friendly as possible. I would highly recommend Richer Sounds Cambridge!

Antwort von Richer Sounds - Cambridge
We had a dedicated hour in the sound room and Tom was extremely helpful talking me through options. He set up the system that I had been looking at and made suggestions.
Although those suggestions were more expensive 😅 the system was so much better and I love it.
After the initial quote I rang and Tom gave me further options and advice for wiring. The payment app was rubbish but the advisors sent a BACCs for payment and as soon as that was seen in the accounts they rang me to confirm it had been received. Couldn't recommend them more 😍

Antwort von Richer Sounds - Cambridge
Fantastic customer service, Tom helped us find just the right music system which has already provided much joy for us all. Thank you. I will always recommend Richer Sounds at Cambridge.

Antwort von Richer Sounds - Cambridge
Staff were very polite and knowledgeable about the different products overall very pleasurable.

Antwort von Richer Sounds - Cambridge

Antwort von Richer Sounds - Cambridge
Ordered tv via a friendly telephone call. All was simple to do which included ordering an empty box to place the old tv in. Timescales was to my requirements. After receiving new tv it was simply a case of following instructions to set it up. All worked well. Only problem nowadays is the there is no manual, not Richer Sounds fault, it’s all on the tv. With Richer Sounds you get a 6 year guarantee which could be useful but hope it’s not required.

Antwort von Richer Sounds - Cambridge
I recently purchased a 55inch 0LED LG TV. The staff were very knowledgeable and helped me decide on this model . Great customer service .im very happy with my choice .

Antwort von Richer Sounds - Cambridge
Bought new TV and soundbar from Cambridge store. Purchased 4pm yesterday, professionally delivered 9am this morning. Excellent knowledge from Tom in the store, took time with us even though very busy. True customer service.

Antwort von Richer Sounds - Cambridge
Great service in the shop, have advice and helped me load it into my car. Thank you

Antwort von Richer Sounds - Cambridge
Excellent customer service from Cambridge branch - TJ. Price matched a very competitive price from another retailer and delivery was quicker than advertised. Well worth being a VIP member. Excellent.

Antwort von Richer Sounds - Cambridge
Paul at the Cambridge shop was very helpful in answering all questions and efficiently ordering the tv and Sonos soundbar.

Antwort von Richer Sounds - Cambridge
Good experience bought earphones for my gf & she loved them . Both fit & quality

Antwort von Richer Sounds - Cambridge
I rang to check that the headphones I wanted were in stock so I could check if they were ok
A very helpful member of staff arranged to get them in.
When I arrived, they had been charged and software updated.
Met by friendly knowledgeable staff.
Recommend

Antwort von Richer Sounds - Cambridge

Antwort von Richer Sounds - Cambridge
Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy.
Have bought from Richer Sounds before and always happy with the service. Delivery as planned.

Antwort von Richer Sounds - Cambridge
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