Richer Sounds - Bromley Bewertungen 

1'407
TrustScore 5 von 5

4.9

48 East Street, BR1 1QW Bromley, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 48 East Street, BR1 1QW, Bromley, Vereinigtes Königreich

  • 0333 900 0051

4.9

Hervorragend

TrustScore 5 von 5

1407 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4.9

Alle Bewertungen

(1'407)

24'702 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Held my item until I got there.

They kept the last turntable aside for me, and also happily gave me a £10 discount for joining the VIP club

24. Dezember 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Ordered online on Saturday before…

Ordered online on Saturday before Christmas was able to pick up in store on Tuesday excellent communication with the team. Got exactly what we wanted at a good price

22. Dezember 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

CD player

I was able to park directly opposite the Bromley shop and my CD player was carried to my car for me.

19. Dezember 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

PHILIPS Ambient 43 inch…

Matt went out of his way to source the TV bought in Nov as the new stock was not coming in until the New Year as this was a Christmas Present I was not happy

23. November 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Bromley team are excellent

The staff instore are very friendly, knowledgeable and helpful. They were able to advise suitable products within my budget. Delivery service was quick and efficient. Can’t fault.

13. Dezember 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Great service from friendly staff

Call centre busy calls go to stores, I was so lucky to get through to Matthew at the Bromley branch. Friendly, full of know how and gave me an excellent deal. With a 6 year warranty of course ;) Thanks Matthew

19. Dezember 2025
Bewertung ohne vorherige Einladung
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

The personal help of Matt at Bromley…

The personal help of Matt at Bromley despite not receiving speakers lost by DPD he has lent me speakers so I have some over Christmas until mine are found or come back in stock . I suggest you sack DPD. Happy Christmas.

11. Dezember 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Top service from Matt!

I bought some QED speaker cable from the Bromley store and there was an issue with one of the banana plugs. Matt came to my house to sort it for me. Amazing service!

28. November 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Was looking for a hifi set after much…

Was looking for a hifi set after much research i settle for Richer sounds Bromley,
I met Jerome he was so welcoming and enthusiastic after describing what I was looking for he made a few recommendations and setup the studio so I could have a listen to the equipment, he generated a quote for a few items for Me to have a think about, there was no hard sell
After a few days I return and met with Jerome after much discussion I settle for the Arcam A5 plus Amp and the Wharfedale EVO 5.3 speaker to get me started, more equipment to follow
Jerome is an asset to Richer sounds he made my experience enjoyable

1. Dezember 2025
Bewertet mit 5 von 5 Sternen

Staff both in shops and telesales very…

Staff both in shops and telesales very helpful. Finally listening to my teenager LPs again and somehow I still know all the words after 25 years. Just don’t ask me what I did last week…great little turntable, very easy to set up.

5. Dezember 2025
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Antwort von Richer Sounds - Bromley

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Richer Sounds consistently delivers…

Richer Sounds consistently delivers beyond expectations. Although this was a relatively small purchase, I was impressed by the Bromley branch’s level of attention, excellent advice, and swift delivery. The staff are highly knowledgeable and genuinely passionate about the products they sell. I highly recommend this store, which stands well ahead of its competitors.

6. Dezember 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Quality Goods. Great service!

Team provided knowledgeable advice in regards to product and installation needs. Tommy stepped in when the on line ordering system struggled. Thanks Tommy!

1. Dezember 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Customer service has been outstanding

Customer service has been outstanding! Thanks again to Matt and Tommy for supporting with my original faulty TV which couldn't be fixed. Which lead to a purchase of a new TV with a gift voucher which was very much appreciated. I am happy with my new TV. As well I have been a customer of Richer Sounds for fair few years and the customer service has always been very good. Thanks again.

27. November 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Bought a tv during Black Friday

Bought a tv during Black Friday. Customer support was really helpful and accepted “price match” twice afterwards.
The delivery was fast and smooth

1. Dezember 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Bewertet mit 4 von 5 Sternen

I Love TVs

My recent visit to the Bromley branch was a good experience. The store is outdated but the staff were very helpful. The main reason why I used RS is be they give you the same price as other stores like Currys and other out lets without the added insurance cost. I've now bought four TV for my family and touch wood no issues. So, not yet tested the warranty or, company's customer service.
👍🏿

30. November 2025
Bewertet mit 5 von 5 Sternen

Great store manager

Excellent customer service. The store Manager is very good and always pleasent to deal with. Been shopping here since 2007 and will continue to as well.

7. Dezember 2025
Bewertung ohne vorherige Einladung
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Richer Sounds Bromley Store

All of the staff at the Bromley store were incredibly helpful and took the time to allow me make my decision on a TV and Soundbar.
I had three visits to the store and each time they allowed me to experiment with the tv and test the soundbar fully and answered my many quest questions with great knowledge and professionalism.

30. November 2025
Richer Sounds - Bromley-Logo

Antwort von Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

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