Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... Mehr ansehen
Unternehmen hat geantwortet
I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... Mehr ansehen
Unternehmen hat geantwortet
I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have b... Mehr ansehen
Unternehmen hat geantwortet
Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All of the staff at the Bromley store were incredibly helpful and took the time to allow me make my decision on a TV and Soundbar.
I had three visits to the store and each time they allowed me to experiment with the tv and test the soundbar fully and answered my many quest questions with great knowledge and professionalism.

Antwort von Richer Sounds - Bromley
Staff really helpful-can’t fault the experience at all

Antwort von Richer Sounds - Bromley
Very helpful, very informative and very friendly helping us to sort out our vision and sound system at home. We would thoroughly recommend them. Top service!

Antwort von Richer Sounds - Bromley
Maurice and Tommy were very helpful and informative, especially helpful when I had difficulty setting up the turntable and also handling an exchange of product, thanks.

Antwort von Richer Sounds - Bromley
Excellent service, Jerome was amazing, at the end of a busy Black Friday, he was calm, knowledgeable, witty and gave us the confidence in the company to make the purchase, many thanks.

Antwort von Richer Sounds - Bromley
Great prices! Ordering was no problem for me talking to the sales people who answered all my questions. Delivery was on time with no issues.

Antwort von Richer Sounds - Bromley
Most helpful staff, went out of the way to offer best and honest advice. Knew their products well. Was extremely happy with my visit.

Antwort von Richer Sounds - Bromley
Jerome was so informative, so genuine and just really, really helpful.
I knew nothing about the product I went in to buy and felt that he just gave me such impartial advice, regardless of whether that resulted in a sale or not.
Thanks so much again, and to your colleague Tommy who was also really helpful on the phone.
I think his name was Maurice ..
At the Bromley store
He listened. Analysed my situation and gave me the perfect solution at a brilliant price
Superb

Antwort von Richer Sounds - Bromley
Not impressed with the manager in the Bromley shop.. really offhand and uninterested in service..
Edit.. Richer Sounds customer team made numerous attempts to speak to me to discuss what happened. Can’t fault the way this has been responded too.. Well done.. 👏

Antwort von Richer Sounds - Bromley
Knowledgeable staff who understood my needs and clarified my desire for which screen size and which screen technology. It pays to do a little research yourself beforehand of course.
I attended the Bromley store with my 95 year old mother who has visual impairment and struggles with technology. Tommy took time to listen to what she wanted and gave advice about which TVs had the features best suited to her needs. Tommy then took time to research that the specific models did have the correct features and followed up with me on 3 further phone calls to discuss. I was so impressed by his patience, thoughtfulness and tenacity to ensure my mother had the best tv for her requirements. Thank you so much I cannot imagine having such brilliant service any where else. I cannot praise highly enough.

Antwort von Richer Sounds - Bromley
Good value prices
Well Trained staff
Keep you updated on
The delivery details.
Receipt and guarantee issued promptly as was the delivery.
I purchased the Dali Oberon 5s a couple of weeks ago from the Bromley store. Matt was super helpful from start to finish, and even gave me a little deal which was so kind of him.
As far as the speakers go,over last couple of weeks of use they now have 200+hrs of running time and sound absolutely outstanding. They are so detailed, great soundstage and tight controlled bass, I use with grills off and speakers are 2.4m apart, 30cm away from wall. Room size is about 26 square metres.
Highly recommend shop and speakers.
Thanks so much, Matt.

Antwort von Richer Sounds - Bromley
Matt at the Bromley store gave great advise, as I wanted to upgrade my Samsung Budget TV which he recommended the LG OLED65G54LW , which since I have had, it is such a fantastic picture quality compared to what we had. It is like night & day & can now watch some of my 4K UHD Blu Ray’s & actually see the picture. I have been going to Richer Sounds for over 30 years for all Home Cinema & Hi Fi & TVs as they are experts in their field & give good sound advice & won’t try & sell you the most expensive product, just the right one for your needs.
Fully recommend this company & products they sell.

Antwort von Richer Sounds - Bromley

Antwort von Richer Sounds - Bromley
Being able to talk to knowledgeable staff who bend over backwards to solve customer issues.

Antwort von Richer Sounds - Bromley
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