This is the third and last time I will reply. The order was confirmed by General & Dominic, also by RGB Direct, giving a date and time for the delivery, on the morning of the delivery RGB Direct c... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The whole process of replacing my television was easy and smooth I was kept informed of delivery times. The television. Arrived packaged well, it was easy to set up. The colour is a bit problemati... Mehr ansehen
Unternehmen hat geantwortet
I purchased a Samsung TV for my daughter's bedroom. It was significantly cheaper than anywhere else. The product is great and came with a 5 year Samsung warranty so I am delighted. I had a few ques... Mehr ansehen
Unternehmen hat geantwortet
The service was excellent,i Received confirmation of my delivery a few days prior, then received a time slot the day before via email and text making sure all relevant information was correct. My tim... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
RGB Direct is the online division of RGB Hi-Fi& Video, established 1990 we have become one of the largest independent electrical retailers in the UK
RGB Electrical Superstore Details
Vom Unternehmen geschrieben
- Secure Shopping
- 100% Secure Shopping. We use the very latest technology to ensure that all ordering is secure and safe
- Services
- RGB offers a range of bespoke services which help cater for all customers, whether large or small.
- Price Policy
- We continually monitor our prices to keep ahead of our competitors. This takes time due to prices changing constantly and it is therefore impractical for us to always offer the best prices.
Kontaktinformationen
Unit 22, Heronsgate Trading Estate, Paycocke Road, SS14 3EU, Basildon, Vereinigtes Königreich
- 020 8924 7744
- info@rgbdirect.co.uk
- www.rgbdirect.co.uk
Televisions
4.4
Hervorragend
6065 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I’m very happy with the delivery of my…
I’m very happy with the delivery of my TV. It arrived safely and in perfect condition. The delivery was handled with great care, and the TV was well protected. The delivery team were careful, professional, and respectful. Excellent service 👍
27. August 2026
Antwort von RGB Direct
Thank you for your wonderful feedback.
We're delighted to hear that your TV arrived safely and in perfect condition. It's great to know that our delivery team handled your order with care and professionalism, and that the service met your expectations from start to finish.
We truly appreciate your kind words and your recommendation. Thank you for choosing RGB Direct, and we hope you enjoy your new TV for many years to come. 👍
Excellent service from start to finish
26. August 2026
Antwort von RGB Direct
Thank you for your kind feedback.
We're delighted to hear that you received excellent service from start to finish. Providing a smooth and positive experience for our customers is what we strive for, so it's great to know we met your expectations.
Thank you for choosing RGB Direct, and we hope to serve you again in the future.
Customer service is virtually…
Customer service is virtually non-existent.
The delivery time was moved multiple times.
29. August 2026
Antwort von RGB Direct
Thank you for your feedback. We’re sorry to hear about your experience with our customer service and the repeated changes to your delivery time. We understand how frustrating and inconvenient this must have been. We’re taking your comments seriously and will be reviewing what happened to improve both our communication and delivery service going forward. We sincerely apologise for the inconvenience caused.
Efficient friendly
28. August 2026
Antwort von RGB Direct
Thank you for your kind feedback, Miss Carol Lancaster.
We're delighted to hear that you found our service efficient and friendly. Providing a positive experience for our customers is always our goal, and your comments are greatly appreciated.
Thank you for choosing RGB Direct, and we hope to serve you again in the future.
A very efficient and professional…
A very efficient and professional delivery service.
28. August 2026
Antwort von RGB Direct
Thank you for your kind feedback, M. Facey.
We're pleased to hear that you found our delivery service efficient and professional. Your comments will be shared with our delivery team, who will be delighted to receive your recognition.
Thank you for choosing RGB Direct, and we look forward to serving you again in the future.
Antwort von RGB Direct
Thank you for your lovely review! 😊 We’re delighted to hear that your TV arrived on time and that you’re happy with the service. We really appreciate your support and hope you enjoy your new TV!
Television arrived within the time slot…
Television arrived within the time slot given.couriers were courteous and helpful
25. August 2026
Antwort von RGB Direct
Thank you for your lovely review! We’re delighted to hear that your television arrived within the scheduled time slot and that our couriers were courteous and helpful. We really appreciate your feedback and hope you enjoy your new TV!
Excellent service
25. August 2026
Antwort von RGB Direct
Thank you so much for your wonderful review! We’re delighted to hear that you were happy with our service. We truly appreciate your support and look forward to welcoming you again soon!
Antwort von RGB Direct
Thank you for your review! We’re glad everything went smoothly and that we were on time. We really appreciate your feedback and hope to serve you again soon!
Antwort von RGB Direct
Thank you so much for your lovely review! I really appreciate your kind words. It was a pleasure helping you, and I’m glad I could be of assistance. Thanks again for your trust and support!
Antwort von RGB Direct
Thank you so much for your kind review! We’re delighted to hear that you found our driver and mate polite and helpful. We really appreciate your feedback and are glad they could assist you with opening the product. We look forward to serving you again!
Antwort von RGB Direct
Thank you so much for your kind review! We’re delighted to hear you had a great experience. We truly appreciate your support and look forward to welcoming you again soon!
Antwort von RGB Direct
We really appreciate your kind words! It was a pleasure serving you, and we’re so glad you had a great experience. Thank you for choosing us!
Antwort von RGB Direct
Thank you for your kind review! We’re delighted to hear you were happy with our service. We really appreciate your support and hope to welcome you again soon!
Extremely poor and unacceptable…
Extremely poor and unacceptable service. Delivery driver arrived with replacement gas hob all opened and then re-sealed with tape unprofessionally. Box all tampered and damaged whilst being in transit. This was £1000 appliance that arrived in this condition and then poor after service advice on phone
26. August 2026
Antwort von RGB Direct
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the condition in which your £1,000 appliance arrived and that you were also disappointed with the advice provided by our after-sales team.
We completely understand your concerns, particularly when receiving a high-value appliance with packaging that appears to have been opened, damaged and re-sealed. This is not the standard of service we aim to provide.
We would like the opportunity to investigate what happened with the delivery and review the advice you received so we can address this appropriately. Please contact us directly with your order details so that we can look into this further and work towards resolving the matter.
We apologise again for the inconvenience and frustration caused.
Brilliant sevice
23. August 2026
Antwort von RGB Direct
Thank you so much for your kind review! We’re delighted to hear you were happy with our service. We really appreciate your support and hope to welcome you back again soon.
Good vibes
Well informed efficient polite and helpful found the whole experience pleasing. Would recommend without hesitation.
23. August 2026
Antwort von RGB Direct
Dear Mrs Dalton,
Thank you for your wonderful review. We're delighted to hear that you found our team well-informed, efficient, polite, and helpful, and that your overall experience was such a positive one.
Your recommendation means a great deal to us, and we're grateful for your trust in RGB Direct. We look forward to serving you again in the future.
Kind regards, The RGB Direct Team
RGB done good!
Although RGB delivered my item on time to the depot of the company who were delivering to me, unfortunately, that company were not as satisfactory. This is no reflection on RGB. They did their job and done it well!
22. August 2026
Antwort von RGB Direct
Dear T Hearn,
Thank you for taking the time to leave us a review. We're pleased to hear that your order was processed and dispatched to the delivery depot on time and that you were happy with the service provided by RGB Direct.
We appreciate your understanding regarding the delivery experience and are grateful that you recognised this was outside of our control. Your feedback is valuable and helps us continue to monitor the services provided throughout the delivery process.
Thank you for your support, and we hope to serve you again in the future.
Kind regards,
The RGB Direct Team
Antwort von RGB Direct
Dear Simone,
Thank you for taking the time to leave us a review. We're delighted to hear that you received very good service from RGB Direct and that you were pleased with your experience.
We greatly appreciate your feedback and your support. We hope to have the opportunity to serve you again in the future.
Kind regards,
The RGB Direct Team
Good timing and service will definitely…
Good timing and service will definitely recommend
21. August 2026
Antwort von RGB Direct
Thank you for your lovely feedback! We’re so pleased you were happy with our service and punctuality. Your recommendation means a lot to us. We look forward to welcoming you again!
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