Reynolds motor group Bewertungen 

1'382
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I would leave zero stars if that was possible!! Possibly the worst dealership I’ve ever had the misfortune of being involved with! Got a car from them end of October last year on finance. By April the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I honestly wouldn't even give this company one star. Please do not buy a car from this company. I've just had to pay £2,500 at Ford to repair faults that should never have been there. When Fo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve been using this company for over 30 years , all the staff are AMAZING. Very helpful understanding. And will do anything to help. The cars are TOP CLASS. I’ve never had any problems. THANK YOU EVE... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Look guys,am living my dream all courtesy of a brilliant guy (Adams) at Reynolds group in southend on sea. He made my dream of owning a car so easy and simple ,am finding hard to believe I now own... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler

Vom Unternehmen geschrieben

Used cars for sale in Southend-on-Sea Essex: Reynolds Motor Group: Competitive finance deals, part exchanges welcome, call now!


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

1382 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 57 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(1'382)

28 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service

Purchased a new car from Liam. Great service, incredibly helpful and kind character.

17. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you Lewis for your review

Bewertet mit 5 von 5 Sternen

Thank you Reynolds Motor Group

Found a gorgeous car on Reynolds website, made an enquiry and got a text straight away from Liam who said he would be there to help me and that he did.
From start to finish, Liam has been fantastic.
Went and viewed the car, got a fantastic welcome from Liam when arriving. Went for a test drive and loved it.
In less than a week, I'm now driving my dream car. Lots of communication from Liam throughout and nothing was to much trouble. I wasn't rushed or pushed to purchase the car at all, it was all done very smoothly and speaking to Liam was like speaking with a friend not a car salesman.
Can't thank Reynolds Motor Group and Liam enough for helping through the process. Many thanks

13. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thanks Carly!

Bewertet mit 5 von 5 Sternen

Once again after my 4th car that I…

Once again after my 4th car that I brought in Reynolds I can’t described the excellent costumer service and how they make all so easy to happen Alfie once again many thanks for all your efforts.
Love the Volvo what great family SUV

13. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you Paulo

Bewertet mit 5 von 5 Sternen

Great team and great experience

Thank you so much guys for getting me into a new car so quick and smoothly. First time with you guys and the experience was top notch. I was helped by Quaye and he was great with keeping in consistent communication and helping in anyway he could.
Thanks guys much appreciated.

1. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you for your review Ed

Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service Liam and Grant have gone above and beyond for us, this is the third car we have brought now and will be coming back in the future. No stress through the whole process!

28. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you Charlotte!

Bewertet mit 5 von 5 Sternen

Reynolds gave me a 5 star service &…

Reynolds gave me a 5 star service & were very patient. They are true to they're word & nothing is too much. Thank you so much & we will see you soon for our next car !!

27. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you Leia!

Bewertet mit 5 von 5 Sternen

My experience with Reynolds has been…

My experience with Reynolds has been excellent from start to finish. The customer service i received from Liam was 10/10 he made the whole process very easy and quick.
I would highly recommend them.

28. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you Annie!

Bewertet mit 5 von 5 Sternen

Reynolds team were fantastic.

Reynolds team were fantastic.
I found the car I liked and in the same day I was able to go and have a look. Jesse was really friendly and helpful and answered any questions. I went ahead and bought the car and am really happy with it. The service there was spot on and I would recommend them to anyone looking to buy a car.

18. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you Cath!

Bewertet mit 1 von 5 Sternen

Worse experience ever!

Worse experience I have ever had buying a car.
Purchased an Audi S1 in March 2023 and part exchanged my car as part of the process. No MOT was added to the car at the point of sale, within a month the car was already requiring drastic repair because their was a coolant leak and I had to replace the clutch and flywheel because the previous owner had remapped the car and fitted incompatible parts. The car has now failed its MOT and I am still trying to get the car repaired so its actually usable, 7 months on from purchase. I have spent over £8k on repairs for a car that was listed at £16k, Reynolds showed no remorse and were not willing to admit any fault and said these issues could have happened at any time, which is strange considering the car was only driven less than 50 miles within 2 weeks of purchase. I wish I had never gone there as I am stuck with a dud of car that is just bleeding me dry.

Further to the comments from the garage even if I had purchased the extended warranty that still would not have covered the repairs I needed to perform within 6 weeks of purchasing the car. Even if issues could apparently arise so quickly that doesn't negate the fact they sold a car that was remapped therefore not factory standard without any notification of this. To say the car would have been in excellent condition at the time of purchase is beyond a joke when it had an incompatible clutch fitted, was remapped and had a coolant leak.

The lack of accountability and customer service is actually shocking, mistakes can of course happen but to refuse to admit fault is awful. I'm genuinely disgusted how I've been treated by Reynolds.

15. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

We sincerely apologise and sympathise with your current situation regarding your vehicle. We always strive to be as accommodating and supportive as possible to our customers. Every Car leaves us with at least 6 months MOT, which your vehicle had at purchase. In regards to the repairs needed for your vehicle, it would have undergone pre-delivery inspections, and any areas of concern would have been addressed. At the time of purchase, the vehicle would have been in excellent condition.

It's important to note that vehicle faults can arise at any time, which is why we provide a standard provisional 3-month warranty with a £500 limit on our vehicles.

Additionally, you were offered the option to extend the warranty to 12 months, covering you for up to £2000, which you chose to decline. We strongly recommend customers consider purchasing extended warranties to safeguard themselves against unforeseen circumstances.

In this particular case, we can only contribute up to £500 for the repair.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, made the experience quick and easy. I can’t fault this company and will buy future cars from them for myself and kids

25. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you!

Bewertet mit 5 von 5 Sternen

Been looking for another Q5 for over a…

Been looking for another Q5 for over a year but nothing really caught my eye.
Went here last week and feel in love with one.
Very straight forward. Very helpful- and very knowledgeable- wasn’t just trying to “flog a motor they new nothing about “
Honestly new about the motor and what needed doing at what point.

Really happy with the service I received from this place.
Would happily buy again

21. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you Chanise!

Bewertet mit 5 von 5 Sternen

The experience with RMG was great

The experience with RMG was great, smooth transaction and there was clear communication all throughout. They have catered to what I needed and wanted to have in a car and has helped repair the problems in the car prior to closing the deal. Adam was approachable, friendly and took his time in helping us achieve what I wanted. Overall a nice experience and prompt service. 5 stars for me.

21. August 2023
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Antwort von Reynolds motor group

Thank you Imari !

Bewertet mit 5 von 5 Sternen

Dealt with Alfie Reynolds

Dealt with Alfie Reynolds , couldn’t be happier with my car he found it within no time and it’s perfectly priced and lovely car inside and out .

17. Oktober 2023
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Antwort von Reynolds motor group

Thank you !

Bewertet mit 5 von 5 Sternen

Had a very smooth experience with…

Had a very smooth experience with Reynolds Motor Group, especially with Grant! I already had my eyes on two cars from the website so I went in to query more. After putting a tiny deposit down on the one I wanted, Grant literally did all the work, I was slightly worried about whether I’d get accepted for finance but Grant literally did what needed to be done for me, I didn’t have to personally deal with anyone, one of the smoothest car buying experiences I’ve ever had. The car is in amazing condition and was ready for pick up once all was approved. During the whole process Grant constantly gave great advise and made sure it was something affordable for me. The only car dealership I will deal with moving forward if I’m honest, very happy customer!

20. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you for your review Bailey!

Bewertet mit 5 von 5 Sternen

Such a quick and easy process!

Grant was so helpful, he had patience with my fussiness and ordered me the perfect car in and made sure it was ready for me to pick up the week after. It was painless and easy - couldn’t recommend more!

20. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you Ellie

Bewertet mit 5 von 5 Sternen

What a lovely bunch of guys

What a lovely bunch of guys. Never fail to deliver everything is simple and stress free they put your interest first and do get you good deals . I’ve been with these guys for 2 years and they always put the customers first and are very helpful .

20. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thanks Julie

Bewertet mit 5 von 5 Sternen

Brilliant after sales support

Cannot recommend Reynolds Motor Group enough - the friendly, professional after service support Adam and the team provided went above and beyond. I would definitely use them again.

15. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Reynolds motor group

Thank you Nick !

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