Red Letter Days Bewertungen 23’758

The actual event was a bit of a let down as the venue did not deliver the experience I expected. I followed this up afterwards and they acknowledged this and have now booked a complimentary visit so happy overall with the outcome.

We booked the Fawlty Towers dining experience through red letter days which was very simple and easy. Fawlty Towers was extremely funny we laughed all the way through and is good for all ages, would definitely recommend

My visit to Collingwood Hotel was a present from my children, they agreed to send me and my wife to this Hotel for a few days to chill out and take a break from our hectic lives.

Such a great experience. Bought an annual voucher for my husband’s birthday which was in January. It meant that we could go in April and we’re already planning our next visit to Portsmouth. Having the voucher made it so quick to go through the ticket office and jump the queues.
It’s a great experience - so much to see in the historic dockyard.
The whole process and communication was excellent and I think it was good value for money

The customer service when I lost my voucher was excellent. It had expired in the time it was lost and their customer service extended it for 3 months free of charge and resent it to me.

Tried to use voucher code bought for me as a gift several times - code unrecognised despite typing in several different ways and times.

Currently waiting on them to come back to me with a working voucher code which is all I want - not a lot to ask for is it? Not a good experience so far at all.

Booking process was a nightmare. Difficult to navigate the options of a local spa. Too many references to be noted - PIN number, voucher number, product code, package number, order confirmation….! Navigating between Red Letter & Spa was confusing.
I paid -then changed spa choice to a cheaper option but my credit seems stuck in my Red Letter account (that’s another number!) I’d like that money back because I’m not sure I want to go through the booking process again!

Very easy to book .Everything went well and our afternoon tea was very nice on the London bus.

Wow this company are something else ! Paid £168 for a west end show experience with a 3 course meal at Marco Pierre Whites steakhouse . All very exciting until we came to book !

Firstly there’s very limited west end shows to choose from and when we did try to book we had to have a matinee and the seats were the furthest away possible (( unless we paid to upgrade ) tried several showings and all the same .

So decided to change the voucher for something else only to be shown the voucher was worth £89.99 !!! What ! We paid £168 ! A complete rip off and total scam in order to get you to spend more ! So they buy the cheapest seats possible to make it look like a bargain ! Never again . So the voucher is worth £89.99 and the ridiculous box it came in is worth £70 ???? REFUND REQUESTED AND THANK YOU FOR TURNING A LOVELY BIRTHDAY GIFT INTO A TOTALLY DAMP SQUIBB !

Didn't like that it was complicated to actually book after choosing the experience. I was lucky that the restaurant went out of their way to validate the voucher when I was convinced I had a booking. Not great to find out that the value of the experience was 15 % cheaper in reality than what was deducted from my voucher

We had a lovely day - even the weather was nice and we had a lovely drive across the New Forest. The Drift Inn was charming and the staff helpful and friendly. The food was delicious - one of the best afternoon teas I have ever had.

Found the site a bit tricky to use as I wanted something specific however the search options were not as easy to use for me. Did manage in the end to get everything I was looking for. Delivery time was ok and received well packaged.

Great staff, great food, great train, great service.

Staff were lovely
Atmosphere was fantastic
Serivce was first class
Would definitely recommend

I listed a negative review on here, maybe 2 months ago and got a hopeful reply from ‘Buyagift.com’ asking me to reach out to their complaints team. Well I have and still my complaint has not been resolved, Still this company has over £300 of my money that it seems unwilling to return, even though it has agreed to. This has been ongoing since 19th Jan. Every time I email, I just get a response saying ‘we’re waiting from a reply from our finance department.’ Well guess what? If they have replied after 2 months, they’re unlikely to now.
I am going to have to take this further as no one will escalate my complaint. I feel like I’ve been scammed.
Do not give this company your custom. If you have a problem the money is gone. The worst treatment ever.

They were quite difficult to find (navigation wise). Cars were quite old, the experience was below my expectations. I’m still grateful though that I had a chance to experience this kind of stuff.
Staff were friendly and nice.

Hotel spa day to celebrate my mum’s 80th birthday on 18/04/26 in The Marriot Hotel Manchester really was disappointing.
As the hotel is situated on a number of levels, we were invited by the ever so helpful receptionist to change into gowns. However, as the changing rooms and treatment rooms are on separate floors, we were required to wander the cold hotel communal areas and lift in our gowns (very undignified for my 80 year old mum) to use facilities. Secondly, there were no toilet facilities on the treatment floor or in the dining area floor, ann inconvenience! Again, this involved further trips in the lift with hotel clients, men, women and children.No privacy.

The Elemis facial was outstanding, clean treatment room and a very pleasant experience.A further trip into the lift to the spa area which smelled very strongly of damp. The sauna was being repaired.Another trip into the lift for afternoon tea which despite being served on an impressive towered plate, a saucer was provided for us to eat both savoury and sweet items.Tea was served in mugs..

Again, yet another trip into the lift to change from damp gowns. We were asked to provide our own footwear due to environmental reasons.The changing area was not ergonomic as the changing bench was directly below the lockers.The sanitary bins in the changing area toilets were overfilled.Signage in the lifts, treatment area and spa was poor.

Poor choice and value for money. Booked a driving experience only to find out i needed to pay around £180 extra for insurance. So changed to a hotel stay but even that I had to upgrade to get a hotel that was worth a lot less than my original voucher value.
Great business model for the company. Not so much for the consumer