RADIO TIMES Bewertungen 

260
TrustScore 2.5 von 5

2.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Call centre in South Africais worse than useless! There is never a manager available, NEVER. They promise a call back from a manager. Never happens. NEVER. DELIVERY OF ISSUES Have arrived in ti... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

My mum brought me up on RT and they still deliver Our world’s Latest challenge is that there are so many TV channels on which to capture all the program details - occasionally there are mistakes... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great value subscription for paper copy of Radio Times. First copy arrived within two weeks. So far excellent service and can recommend if you are looking for this service.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Week after week it doesn’t arrive. The call centre add a week to your subscription and I pay full price for their repeated failures. And this has gone on for months. Regardless of which company is res... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Medienunternehmen

Vom Unternehmen geschrieben

Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com


Kontaktinformationen

2.4

Mangelhaft

TrustScore 2.5 von 5

260 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 47 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.4

Alle Bewertungen

(260)

148 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Have watched death in paradise since…

Have watched Death in Paradise since the first series - great mixture of fun and knowing one of the four main guest artists would be the killer. Great mix of the regular cast light hearted and uplifting in winter months. However latest series quite miserable and serious. Not the usual fun banter between the inspector and his team. Has it turned woke as the last 2 episodes focused on non white guest stars for all the story plots. The beauty of this programme was the lovely island setting- the idiosyncrasies of the inspector from the UK - the brilliance of the local team in Saint Marie plus the eclectic mixture of locals and tourists bringing together a good murder plot without taking itself too seriously. Dont recognise most of cast apart from Ralf, Selwyn and police team as well as Catherine. Loved seeing guest stars from the UK. Have they now got a new director who is breaking something thats not broken. Horrible new theme tune with words which is not needed. We the viewers made this series successful for the past 11 years so don't change the format

3. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Over charge

I received renewal subscription letter plus £27 60 from last 6 months I phoned them to cancel and give me a refund. They said they would do it for £64.00 i accepted the lower amount then checked my bank account they took the full £81.60 from my account I cancelled they said they would refund me in about 3 days. I cancelled and am wating for refund.

9. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They didn't process the refund for my…

They didn't process the refund for my subscription after I cancelled. I applied to take out their special offer 12 issues for £1 and a manager told me I could do this as I haven't had this offer for more than a year. Then they emailed me to cancel my application. I rang again and asked to speak to a manager but they refused to put me through. Their customer service department used to be good and in England but now it's in South Africa and appalling.

5. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Non-delivery of Xmas Edition

Subscription deliberately taken out so we would receive the Xmas edition as part of our family tradition.
This edition came out on 13th Dec and has been available in-store since then.
As of 20th Dec, No delivery of this edition and Radio Times are stating that people wait until the 22nd Dec before contacting them about it! What are Radio Times expecting subscribers to do by waiting until the 22nd Dec, considering that there are Royal Mail strikes on 23rd and 24th Dec! How on earth do they expect subscribers to receive it by waiting until 22nd Dec? This is probably RTs most important edition of the year that people look forward to, and letting customers down with non-delivery of this, with no proper backup plan is just really poor customer service. Yes, Royal Mail strikes are out of RTs control but the edition has been out since 13th Dec and there has been plenty of time to resolve and prepare for these eventualities to ensure subscribers get their copies of this edition. Offering subscribers, discounts etc. after the horse has bolted as an apology, really doesn't fix being let down on this "special" edtion. The damage is done. Not a great start to peoples' Xmas. Very, very disappointing RT! :(

20. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely shocking customer service

Absolutely shocking customer service. They failed to take a payment and tried to blame it on me. The first advisor I spoke to ‘Linda James’ when I asked for legal documentation of my direct debit couldn’t answer my request so proceeded to go silent!
They failed to uphold their obligation to provide, and then tried to blame it on me. My advice to anyone considering a subscription with these, DO NOT WASTE YOUR TIME!!! Shocking customer service

14. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I requested a refund from RT on 19th…

I requested a refund from RT on 19th October and was told 3-5 days. It’s £47 and I still don’t have it. I rang on 26th October and again today 4th November and was told they would request it again and another 3-5 days. The payment took me overdrawn and I am still paying OD fees. They take it in seconds but try getting it back! I won’t subscribe again. Jane Gibson

19. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Ordered a radio twice as first radio…

Ordered a radio twice as first radio from their shop did not arrive they say they sent another one out 79.99 not cheat it’s been over a month now and still nothings arrived, shocking never ordering again and it stills not arrived .mr D. Mounsey

31. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

What a dreadful “improvement” Ok I’m a…

What a dreadful “improvement” Ok I’m a long time subscriber and used to it’s layout, but why oh why change the layout of of the sports pages? I now find it so much more difficult to browse them. And what is the point of putting the film and film reviews, which I note have been reduced, in the middle of the of the general reviews? This “improvement” will most definitely encourage me to investigate alternative sources

16. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have had a subscription with Radio…

I have had a subscription with Radio Times for many years. My yearly subscription has increased over the years from £104 in 2017 to £182 per year. Last week I decided the magazine was not worth £184 per year and phoned to cancel. The customer service person I spoke to informed me, they would reduce the half yearly payments starting at £72. I informed her I still wanted to cancel, she reduced it to £62, I said I still wanted to cancel. When she informed me her last offer was £52, I decided to continue my subscription. I have discovered they offer £52 to new subscribers. When I phoned to complain and cancel again, I was informed the offer was offered to new customers for a limited periods only. I said it was a shame they did not inform existing customers about these offers. I was informed by the customer service person, the offers appear in the advertising materials enclosed with the magazine. I do not buy the magazine to read their advertising leaflets. I am aware of a subscriber who took out subscription a number of years ago and is paying £49.99 per half year. My opinion is by increasing subscriptions for long standing customers they are able to offer lower subscriptions to new subscribers.

11. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I've bought the Radio Times for many years and am disappointed with the change…

I've bought the Radio Times for many years as I prefer it to all the other TV listings. When this week's copy arrived, I opened it I was welcomed to my "new and improved Radio Times"!
It might be new, but it's not improved. The general layout looks cheap and tacky and just like many other magazines today. I understand that this is probably about attracting a younger reader, but what about loyal readers who liked it the way it was?

4. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Why does web pages doing that?

I am not talking about design or good looking website. I am gonna say how they are using google ads on the bad way(as an user for me). whatever you search, you will find exactly the same title on that web page and click it(hoping to reach your data), and you will find a tones of picture and mixed text going down and try to find what do you looking for for example; ..... relese date. God knows where is it.
I hope one day, some Governments try to find out kind of web police or something and stop these all and leave some clear information to us about what do we looking for.

1. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely useless

Absolutely useless. I mush have had 5 undelivered Radio Times' Cannot contact A PERSON!!! WHAT IS GOING ON. Don't quote covid at me. I can order a microwave and have it delivered the next day. Last week's and this week's had to be purchased as well as others missing this year. Exasperated!!!

8. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Fail

Whoever thought this was in any way an improvement must want to get sacked. Staggeringly bad.
If it ain't broke, don't fix it.

26. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Radio Times - juk

I am sometimes surprised that it works, mostly it doesn't. Some reviewers are blaming the BBC, but the BBC sold Radio Times years ago as a cost cutting measure to Immediate Media. Maybe Immediate Media should go into a different bussines, like road sweeping or something, because they sure are rubbish at on-line publishing.

26. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disastrous

Disastrous! Nothing wrong with the old site. As 98% of other reviews have already said, massive loss of functionality, user-hostile. Will the BBC change it? Don't hold your breath!

14. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rubbish

Rubbish! There was nothing wrong with the old one! The new one is SO slow and not at all user friendly. Come on RT, revert to normality!!

30. April 2022
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr