I bought some light bulbs from QVS, and they looked really good, but I got the wrong ones. When I called the Bromley store to inform them of the problem, the chap was very helpful and knowledgeable,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I bought some light bulbs from QVS, and they looked really good, but I got the wrong ones. When I called the Bromley store to inform them of the problem, the chap was very helpful and knowledgeable,... Mehr ansehen
Unternehmen hat geantwortet
Found what I wanted on QVSDirect.com after trying B & Q and other retailers could not supply an LED headlamp to replace a lost item. I was disappointed with the postage charge when trying to order to... Mehr ansehen
Took 1 day to arrive. Read reviews carefully before purchase. Bought to replace a similar thst was over 20 years old. Used existing wiring of smaller plate. It is still firmly in place...after 1 week.... Mehr ansehen
I purchased a portable AC and the process was seamless. finding what i wanted on the website was easy and user friendly, payment portal was I am used to on similar e commerce sites and the delivery wa... Mehr ansehen
QVS Direct - Lighting, Heating, Cable, Ventilation, Consumer Units, Lamps, Bulbs, Fans, Sockets, Switches, Security, Hand Tools, Power Tools and Equipment, Trunking, Aerials, Pond Equipment and much more electrical supplies at below trade Prices!
345 Limpsfield Road, CR2 9BY, Sanderstead, Surrey, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery next day ? within three weeks would be good.
After numerous phone calls and emails still no show, no replys and no answers. Customer service is to pass you from pillar to post. I now know better and so hopefully do you.
Ordered timer after a week rang up they said they had forgotten to send it so following week had to ring up then got told somebody would ring never did so rang up again they tried putting me through but no one picking up so said somebody would ring me guess what no one rang so rang back guess what haven't even got part only been two weeks how do you survive honesty is obviously not your company policy never will use you again it would of been quicker if got it from China
Non existent service. Ordered on-line, order was delayed, they didn't tell me.
My email asking about the delay was ignored.
My order arrived late and incomplete. They never bothered to tell me the main item - the light itself - had to be on a back order.
Emailed them again stating they should have told me the order was delayed and incomplete and at least ask me if this is acceptable. Guess what....no reply, email ignored.
Will never use this company again, they just take your money and then don't care

Antwort von QVSDirect.com
I ordered online. order was in a processed state for 5 days during which I email them directly and via the web page, guess what? No response at all. Telephoned them. Got put through to a branch who were supposed to be dealing with my order. They did not have it. They said that they would phone me back once they found it. Hours later no phone call received. My advice.. don't bother.

Antwort von QVSDirect.com
I've been using TLC for electrical supplies for years without a problem but was recently tempted to try QVS as the prices were marginally cheaper for the particular bits required.
However, once the order was placed - and the money taken from the card - nothing happened; no emails with delivery date, no communication at all.
So I telephoned them. Rude and unprofessional is a kind description. There is some kind of battle going on between 'sales' and 'branch' with results them in blaming each other and transferring my call repeatedly from one to the other.
Several wasted hours spent on hold with the final result - after four telephone 'sessions' of 'sorry, xxx is not in stock'. Non delivery has caused me a big problem but if I had been told at the outset that there was a problem, it could have been managed.
Never again - avoid at all costs!

Antwort von QVSDirect.com
QVS supplied the item we had ordered by the next day with no fuss.
Took 1 day to arrive. Read reviews carefully before purchase. Bought to replace a similar thst was over 20 years old. Used existing wiring of smaller plate. It is still firmly in place...after 1 week..bathroom even warmer now. A DIY job with no assistance. Very happy
Good communications, helpful staff, and quick delivery. I can recommend this company.
Absolute disgusting service. No returned calls when promised.
Delivery mistakes etc and what should have taken one maybe two days,
It took ten days. Plus I have still got item that's not picked up yet.
Also I have not received any reduction in price because I ended up
Buying cheaper model than first delivered.
Never again will I deal with qvs
As you have shut your local branch we will have to take our business elsewhere. Not everything can be bought online as you need to see some things, and often as a contractor we need to buy things immediately.

Antwort von QVSDirect.com
simple easy ordering and prompt next day delivery just what i wanted
Very helpfull when we made a phone call for advise on the product we wanted.
Good product at the right price, delivered at the time stated.
I ordered the same items in a QVS store and I'm still waiting for these items to come into the store, I then ordered online with QVS and got the same items delivered the following day.
Service faultless, goods delivered within two days and as described. Would recommend this company to anyone.
Fast delivery, good price, good tracking
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