Efficient service; delivered when expected. Managed to follow instructions and fitted it on our cloakroom window in response to my husband's concern about 'privacy' when using the room, despite it ha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent product, exactly what we needed! Details of how to get the backing film off using two pieces of masking tape at the corners much better explained/demonstrated on another company's video- sor... Mehr ansehen
Unternehmen hat geantwortet
Easy ordering - just choose your design and input the size you want, email received to confirm sizes and design and they cut and send to you! Packaging was secure and easy step by step instructions in... Mehr ansehen
Unternehmen hat geantwortet
Quick delivery. Clear instructions and if you follow these fairly easy installation. I got these reflective ones as I live on the ground floor next to the pavement. They work best when its bright o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fensterbaubetrieb
- Jalousiengeschäft
- Geschäft für Dekoration und Inneneinrichtung
- Heimwerkerfachhandel
- Heimwerkermarkt
- Innenarchitekt
Vom Unternehmen geschrieben
Purlfrost © is one of the UK’s leading window film companies, supplying and distributing window film, window transfers and stick-on glass coverings for homes and businesses. We provide a wide range of practical and stylish solutions for your windows and doors. From frosted window film to solar window film, privacy window film and house numbers, you’ll find the perfect solution for your home or business with Purlfrost. We’ve been delivering high-quality, made-to-measure and easy-to-install window film and glass coverings since 2003, and are proud to be the highest-rated window film company on Trustpilot with over 12,000 reviews from happy customers.
Kontaktinformationen
Unit 10 The Edge Business Centre, Humber Road, NW2 6EW, London, Vereinigtes Königreich
- 020 8992 4024
- info@purlfrost.com
- www.purlfrost.com
4.8
Hervorragend
14'379 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great product…
Arrived promptly and is exactly what I wanted.
Thick enough not to see through but still let plenty of light in.
15. Februar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Excellent quality product
Excellent quality product, easy to put up, and looks great!
15. Februar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
good quality product
3. Februar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Initially wrote a poor review
Initially wrote a poor review, without giving the company a chance to put right. Purlfrost contacted me and immediately offered to put the issue right at no cost to me. They didn’t even ask me to change my first review. I can highly recommend this company and will definitely use again.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Purlfrost Window Film
Dear Nigel, many thanks for your review - we really appreciate you taking the time to update your opinion of our products and service.
We're very glad that you are now a happy customer!
NB despite not requesting it before - If you are able to add a note to your previous review to state that it has been resolved, then others reading that review will be able to take note that we are always here to help, as both this review and that one will not be linked together.
Many thanks,
The team at Purlfrost.
Excellent
Excellent, very helpful & efficient customer service. Have used Purlfrost many times and am always happy with the product. Can recommend to everyone.
4. Februar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Larger sizes are tough to apply
Due to the size of the film, I was left with a number of creases and wasn't happy with the final result. Even with two people, it wasn't easy to apply without the film curling up.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Purlfrost Window Film
Dear Matthew
Thank you for taking the time to share your feedback. We’re sorry to hear that you found the larger size difficult to apply and weren’t fully satisfied with the final result. If you could provide us with an order number or your full name by email then we can advise more specifically on the product you have purchased.
When installing larger panels, using a very generous amount of soapy water on both the glass and the adhesive side of the film is key. This allows the film to glide into position more easily and significantly reduces the risk of creasing or curling during application. If too little solution is used, the film can grip too quickly, which can make handling more challenging — especially with wider pieces.
We’d be very happy to offer some additional guidance and tips to help achieve a smoother finish.
Please feel free to contact us at helpdesk@purlfrost.com
and our team will gladly assist.
Kind regards,
Purlfrost
Quite disappointing.
The product is thinner and more brittle than previous films that I have purchased. The film split easily when trying to adjust it. I managed to get a reasonable result but nowhere near as good as previous times.
2. Februar 2026
Antwort von Purlfrost Window Film
Dear Andy,
We’re very sorry to hear that you were disappointed with your recent purchase. We’d like to reassure you that our films and manufacturing process have remained consistent for many years, so your experience is certainly concerning to us.
We would really appreciate the opportunity to investigate what may have gone wrong. Could you please email us at helpdesk@purlfrost.com
with your order number? We haven’t been able to locate any previous orders under your name, so it would also be helpful if you could let us know which products you previously purchased.
We’re keen to understand the issue and work with you to find a suitable resolution.
Kind regards,
Purlfrost
Simple ordering system
Simple ordering system, fast delivery and good fitting instructions
2. Februar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Japanese floral design in teal is the perfect window film for a cloakroom!
Efficient service; delivered when expected.
Managed to follow instructions and fitted it on our cloakroom window in response to my husband's concern about 'privacy' when using the room, despite it having semi obscure glass already! Took about 30 mins from cleaning window to putting film on and it looks great! No need to sort a curtain or voile and fit all that! Would highly recommend!
2. Februar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Quick delivery and excellent product…
Quick delivery and excellent product which was worked really well.
1. Februar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great made to measure glass film
Great made to measure glass film. Not cheap, but you definately get what you pay for. Colours are bright and look excellent on the window. Instructions are clear and include the little squeegee for application. Delivery took a wee bit longer than I expected but I guess that's because it is being made to order so that's fine. Very happy and would use the company again. The chooce of designs is huge!
22. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great product
Easy to purchase, solid, helpful application instructions and a fantastic product which looks fantastic
31. Januar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Jonny. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Sadly this really didn’t work
Sadly this really didn’t work. Possibly because we wanted an indoor transfer and received an outdoor one! What a mess, it had to be thrown away.
28. Januar 2026
Antwort von Purlfrost Window Film
Dear Jane, very sorry to hear this.
We are always available to help if there's an issue with your order, and always try our best to resolve if you email us before posting a review.
I can see from your order that your window measurement was 28cm x 28cm and within this there is a border around the edge and the house number (design HNC 6B)
We'll get one of the team to contact you directly and send a replacement if we've sent you the wrong thing! It should certainly be applied from the inside with the number in reverse.
Best regards, Purlfrost
Excellent product
Excellent product, exactly what we needed! Details of how to get the backing film off using two pieces of masking tape at the corners much better explained/demonstrated on another company's video- sorry!!! However, we are really happy with your service and delivery. Thank you.
3. Februar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Fabulous product!!
Fabulous product, ordered to size ,fits perfectly very easy to apply and looks fantastic. Arrived within dates given. Will definitely shop again.
2. Februar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great result
Great result! Although I thought I had messed up removing the backing from the film, it turned out I hadn't - the film was more resilient than I expected.
2. Februar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Excellent product
Excellent product, great price with clear instructions, squeegee and quick delivery. There was an issue with my order, but Purlfrost sorted it quickly and efficiently, so customer service was excellent. I would highly recommend them.
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Excellent product and customer service
We found the website informative and there was a wide range of available films. We chose a colourful film for our windows and were impressed by print quality and vivid colours. We requested a particular delivery date range and were very pleased to receive on our first available date.
25. Januar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Excellent product
Excellent product, easy to use even if you're a bit clumsy. Looks amazing. Highly recommend.
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Excellent service.
1. Februar 2026
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
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