PurelyGadgets Bewertungen 

I needed a Sony PMW-EX3/2 as quickly as it was possible.
As I saw it was in stock at PurelyGadgets, I asked them whether they could deliver it within the required time-period, and they said that usually it would ship to me within 3-7 days.
As it is expensive equipment, I had trouble with transferring the payment (there's a limit on how much my bank would transfer at one time). I spoke to Clive, who was very helpful, and we got all the problems fixed.
I placed the order and the equipment was received in Denmark 2 working days later (over a weekend), and everything was in good condition.
Conclusion: Very impressive. I recommend PurelyGadgets.

the transaction was smooth and although there were problems they were not only dealt with professionally and politely, a partial refund was actioned immediately AND a generous gift was offered to offset inconvenience. Highly recommended.

I ordered the above product from Purelygadgets.
The website said there was 30 in stock.
I waited three days and the status on the order still said 'processing'
My credit card had been debited
I contacted the company to find out when the item would be delivered and was advised it was out of stock.
I have contacted the company, cancelled my order and requested a refund.
Only good point is that they do respond to e-mails.

Suggest you confirm that stock exists before ordering.

Order made for in stock goods to be delivered in 2-5 days. After a week I ask them wher emy stuff is. They claim its out of stock and sent me an email last week. This was never received. I ask for refund then they say that will take 3 days. I protest and they then offer refund by end of working day. Rubbish service do not use!!

Got my iphone within 3 days of placing it. What more can you expect and at such a bargin deal.... loving it!!! Highly recommended.

post in 2-5 working days!! yeah AFTER they have decided the order is processed. in my case a whole week went by and still hadnt porcessed order. WHat does 'process mean'. customer services could only tell me it would be 4 more days b4 it was even sent. To little Too late. Ive cancelled and gone to another who do next day deliver garanteed special delivery for a fiver. purley gadgets charge for postage on ANY value but its not for speedy postage. Absolutely terrible when items are listed instock. NEVER again.

Canon EOS 7d and periphials. Initial problems whereby payment had been made but not approved due to security check by CC co - this was not their fault but they did not follow up with sufficient service. Their website hours of telephone support is incorrect and too ridgid Payment rectified I was assured personally over the telephone the items were in stock and my order would be treated promply and as urgent - it wasn't and I received no further communication. I chased up after a week and the order was still at the processing stage and they could not even tell me when it would be dispatched or why there was a hold up - NO MANAGERS WOULD SPEAK TO ME although the customer service rep was sincere & called me back when she said she would but could offer no help. I cancelled my order and am awaiting a refund!

You might see the negative reviews, outweigh them against the positive ones and decide, "Chances are it won't happen to me." That's what I thought too, and unfortunately the gamble didn't pay off.

I needed an item urgently and, just to be assured it would be dispatched immediately, telephoned and spoke to a sales assistant several times before I placed the order. I was assured that the item was in stock and it would be dispatched immediately to reach me by the end of the week. On the Friday, I checked the order's status and it was still in 'Processing.' I was told that nothing more could be done as it was the weekend, and on the Monday heard back from customer services advising me that, "I can confirm your order has been received and is progressing through our system as normal. Please note that delivery may take 2-5 working days. We will contact you again once the order is shipped and provide you with the tracking information and courier web link to allow you to check the delivery status via the courier’s respective website as well."

This was no help at all, and I replied that, because of the delay, there has been a further 2-5 days for dispatch added onto the original 2-5 days for delivery. I was informed that there was a delay with my order "due to a backlog in dispatching orders therefore affecting our standard dispatch timeframes." The advisor, who herself was as helpful as she could be, said they would upgrade my delivery so that it reached me the day after it was sent.

I've mentioned before that I needed it urgently; this is because I was leaving the address to which it was being delivered, a full 10 days after I placed the order. As it turned out, the item didn't reach me before I left.

The customer services advisor was polite and apologetic, and she did what she could to hurry my order along, but her apologies weren't any consolation. As I told her, if I'd realised how long it would take I would have just purchased it from another retailer.

Ordered camera over the phone after having problems with my credit card online. Sales guy was really helpful and ended up giving me a discount!

Have ordered online, but wanted to make sure that my item can get to me within the next 3 working day. Customer service was very friendly, the transition was smooth and I received my order in 2 days! Highly recommend!

The initial purchase went smoothly, so no complaints there. However when anything goes wrong it is a different matter. After about a year of using my digital camera it developed a fault so I sent it back for repair. In my parcel I included the battery, as well as the memory card loaded in the camera. When my repaired camera was returned, it appeared not to store many images so I realised that the memory card was missing. Despite assurances from me that the memory card was in the camera when I sent it to them and numerous emails, they flatly refused to accept their error and said that I did not include my memory card in the parcel I sent to them. After sales customer care is clearly non-existent. I will now have to pay £30 to purchase another one. Needless to say that I will definitely NOT be purchasing the replacement from Purely Gadgets!

I have bought Canon EOS 5D Mark II (body) camera at Purelygadgets Ltd (purelygadgets.co.uk). After 2 weeks of using it I have found out that the pictures are not perfect - two red lines appear. They come from one side of the picture to another (look at the example). This lines appear in the same place in some pictures, not in every. (I used to shoot at Manual, in RAW). It is hard to say how often they appear - in every second picture, sometimes in every tenth picture.
Than I have decided to send the camera back to Purelygadgets Ltd for repair and I had to wait for about 3 month to receive it back after repair. But what a surprise - nothing was done by them - and I had to write a letter to Purelygadgets
And I had to send the camera the second time to them and what a surprice - NOTHING WAS DONE!!! Purelygadgets DO NOT CARE of the customers needs - They will not repair your item.
I advice you not to buy anything from Purelygadgets Ltd.

They DO NOT CARE of you, and do not care of the goods they sell.
Thanks a lot.

I would not recommend this shop (purelygadgets) to anybody, unless you have lots of time and enjoy being stressed. I have ordered sigma lenses about two weeks ago and after over a week it was not even shipped. My account was debited at the time of transaction. I started to investigate the topic on internet and found plenty bad reviews about this shop. It looks like on the website the item is advertised as being in stock, but its not. Some people had to wait even 5 weeks for delivery. After reading it I decided to cancel my order. It have turned out that it is not that easy. I emailed them on monday with cancellation request, then called next day asking if they got my email. They said they never get it so I had to email them again to confirm my request in writing.At the time of call I was told that there is no problems with cancellation and that I will receive the refund in 2-3 working days.In their email respond they wrote that unfortunately item was packed (!!!)so they cannot guarantee the cancellation. They advised me to wait for product to arrive and then kindly refuse it and sent back to the seller : )After couple more emails I have finally managed to persuade them cancellation. I had to use quotes from Statutory rights for customers. That eventually convinced them to offer me refund.At the moment I am still waiting ... Hope this review will help you with your decision.Good luck : )

I ordered an item showing in stock. my card was debited then i got an email saying product was out of stock and offering me an alternative product.

10 days later the item still hadn't arrived. when i chased i was told item had failed pre-shipment check and they were waiting for new stock. It never arrived and it was too late to order from elsewhere and receive before Xmas. My daughter had to wait until January to get her xmas present...thanks very much PurelyGadgets.

I will never use them again and would strongly advise others not to.

I paid for the goods (Lens filters) and my credit card was debited. They showed items in-stock on the website, but obviously did not actually hold the stock. It was nearly 2 months before I received my goods. I was not very impressed with their communication.

I ordered over the phone after I was promised delivery "well before Friday"; as I was travelling on Saturday and badly required the zoom lens for outdoor photography.

Come following Monday, apologised and said still being processed. Really useless Call Centre abroad who have no understanding of customer service.

Avoid with a barge pole. I am very upset.

puchase a camera in oct of 2008 ,which became fauity sent it back once and was
told that it was ok ,one week later it was faulty again. its as been sent back again .it as now been sent back to samsung for repair and after several week i am stiil wtg for my camara with no time scale to when i wiil get it back not good enough will not be using this company again.