Pukka Bewertungen 

289
•
TrustScore 2.5 von 5

2.6

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Pukka chicken and mushroom pie from Tesco. Similar reviews are sadly accurate. A grey shiny goo inside and no sign of any chicken or mushrooms. Reported to Tesco who advised that they stock the prod... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Being elderly, and not fond of puff pastry, I thought the microwaveable shortcrust chicken pie would make an easy meal. I was very disappointed - the pastry was firm but unpleasant in taste. The fill... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

As the season changes I crave different foods to suit the weather but Pukka remains a feature within my shopping basket. Sausage rolls and slices fuelled the summer with the light pastry and flexibili... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I purchased an All Steak slice from my local supermarket, took it home and heated it in the oven, it smelt amazing, but when I cut it open.....A brownish thick glutinous mess oozed out, I remember wh... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

2.6

Mangelhaft

TrustScore 2.5 von 5

289 Bewertungen

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Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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2.6

Alle Bewertungen

(289)

76 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Was looking forward to a chicken and…

Was looking forward to a chicken and mushroom pie this evening. Never had a Pukka Pie before. Smelt good, looked good- how wrong I was. No mushrooms and two tiny pieces of chicken. Won’t be buying again. Bad advertising.

30. Januar 2026
Bewertung ohne vorherige Einladung
Pukka-Logo

Antwort von Pukka

Hi Geraldine We are very sorry to hear about your recent experience with our chicken & mushroom. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

The only pies where the filling is MISSING IN ACTON !!

I had an all steak pie the other week and it was full of fresh air and the smallest amount of filling you could think of so I rang up customer service and was giving a voucher so I thought I would give them another go and WOW what a mistake that was the Chicken and mushroom pie was exactly like the all steak pie the filling was missing in action I have eaten pukka pies now for years and this will be the last time i ever eat another one

24. Januar 2026
Bewertung ohne vorherige Einladung
Pukka-Logo

Antwort von Pukka

Hi Mark. We are very sorry to hear about your recent experience with our All Steak Pie. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

Please put some meat content in your…

Please put some meat content in your pies. The pastry is almost inedible. When your pies first came onto the market they were the best. Sorry I have to write this review.

15. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Pukka

Hello, we are very sorry to hear about your recent experience with our products. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

I bought the jerk chicken pukka pie all…

I bought the jerk chicken pukka pie all I could taste was the pastry I thought it might have been a mishap so I tried another one exact same I only tasted the pastry cos the filling was sparse I would have given this no stars but had to put 1 to progress

1. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Pukka

Hi David We are very sorry to hear about your recent experience with our. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

I am so disappointed in the Chicken and…

I am so disappointed in the Chicken and Mushroom Pukka pie I had today.
These pies used to be the bees knees of pies....lots of tasty chicken and chunky mushrooms.....not anymore.....now bland and lack of filling....just pastry!!
Update 17th January
Very good response from Pukka...issues I had addressed very quickly thank you Kirsty.

13. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Pukka

Hi Adele. We are very sorry to hear about your recent experience with our Chicken & Mushroom pie. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

We purchased 2 different pukka pies

We purchased 2 different pukka pies
One was creamy steak the other one was chicken pie ooops did I write chicken and steak what chicken and steak all what was inside just gravey in both no meat of any kind in both as we paid well over £2.00 each we expect from very cheap pies but not pukka pies we both learned our lesson we will never buy pukka again what a disgrace their pies from now we shall buy supermarkets brand at least we know what in side so very disappointed in pukka pies

11. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Pukka

Hi Gill. We are very sorry to hear about your recent experience with our pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 2 von 5 Sternen

All Gravy , no steak.

I give two stars as the Gravy in the ALL STEAK pies we bought was really nice , just a shame there was next to no steak in it , certainly not like the packaging suggested , tiny pieces of meat that small that you only knew they were there if you sucked the gravy through your teeth 🤦‍♂️I guess for a £1 each you get what you pay for .

PUKKA Please don`t respond as I am not really bothered about contacting you about 2 £1 pies , I left the review due to disappointment rather than annoyance.

7. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Pukka

Hi, We are very sorry to hear about your recent experience with our All Steak pie. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

Regular customer turning away

I included the term regular customer to show that this isn't a one off, this is a consistent decline in quality.

I've been buying Pukka slices for years now, I travel a lot and always buy them as Airport food, as well as a quick snack now and then. And the decline in quality has been evident for a while now.

At first it was smaller things like removing the convenient cardboard insert to help with eating on the go, but the actual slice remained the same.

But the last couple of years the amount of filling has been getting reduced little by little, to the point that now they feel like 70/30 - 80/20% pastry to filling. And I actually find that unpleasant to eat. It's dry and it's bland.

Im autistic and tend to stick to familer foods, I think that's the only reason I've stuck with buying Pukka slices for so long, but that has meant, however, that for the last year, every time I've bought one I thought "maybe the last one was just bad, maybe this'll have more filling" only for it to have even less than last time.

To the point that now, I got a steak slice with one and a half bits of steak, barely any gravy, and a chicken and bacon slice that felt like eating cardboard there was so little filling.

I'm aware that so many companies are commuting shrinkflation atm, Pukka aren't unique, but they are a more egregious example imo.

For example, gingsters recently introduced a new range that's similar to the slices called pockets, I've been buying the Chinese salt and pepper pocket, and despite the fact it's smaller than the Pukka slices, it has WAY more filling and is cheaper to reflect the size.

There are now much better alternatives out there.

I'm also aware that customers are way more likely to leave feedback for a negative experience than for a positive one, but many food companies still manage to have a good rating here despite that, take one look at the recent reviews.

They all say the same thing for a reason...

27. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Pukka

Hi Samuel. I am sorry for what happened with your recent purchase of our product. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you.

Bewertet mit 1 von 5 Sternen

Absolutely horrible steak and kidney…

Absolutely horrible steak and kidney pie. In small writing I noted that it said something like 'Minced Kidney' and you begin to wonder why. There was no taste of kidney at all and they must have minced it so finely it may have disappeared into the gravy. Never again. If this is the quality of their pies it couldn't be lower. Avoid at all costs

26. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Pukka

Hi Mike. We are very sorry to hear about your recent experience with our steak & kidney pie. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

The worst filling to pastry ratio I…

The worst filling to pastry ratio I have ever seen in any pie. I feel cheated, even scammed. I will send a photograph to the company if they reply to my direct complaint.

23. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Pukka

Hello Nigel. Sorry about your recent purchase of our product. Please email me at reception@pukkapies.co.uk so we can start an investigation.
Thanks.

Bewertet mit 2 von 5 Sternen

Steak filling lacking…

Individual steak pie had the tiniest amount of steak in it. Pretty much pastry and gravy pie. Do not recommend.

8. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Pukka

Hi April, We are very sorry to hear about your recent experience with our (insert product). If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

bought 2 puka beef and onion pies no…

bought 2 puka beef and onion pies no beef in any of them just liquid not like 70s and 80s pies

2. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Pukka

Hi Melvyn, we are very sorry to hear about your recent experience with our Beef & Onion pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

If you like gristle and pastry….

Avoid at all cost. And cost is the point.

Value for money is AWFUL. I bought a large size ‘All STEAK’ steak pie. You know what’s coming next, right?

Right.

‘All Grissle’ might be more appropriate, or maybe ‘Two bits of actual meat and a whole lotta pastry’.

Absolute garbage and a complete rip off. The sooner this company goes under the better.

25. November 2025
Bewertung ohne vorherige Einladung
Pukka-Logo

Antwort von Pukka

Hello, we are very sorry to hear about your recent experience with our All Steak pie. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

Gravy pie

Hardly any filling, mostly gravy. Filling had no solid meat or vegetables. Not worth the money.

24. November 2025
Bewertung ohne vorherige Einladung
Pukka-Logo

Antwort von Pukka

Hello Paul, we are very sorry to hear about your recent experience with our pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

Pukka Jamaican Jerk Chicken

Pukka Jamaican Jerk Chicken, taste nothing like Jamaica jerk. They should get a real Jamaican to show them how to Jerk. I have bought 6 Jerk chicken pies and was disappointed everytime. I have been eating Jamaican Jerk Chicken and Pork from 1973 and this is the worst imitation I ever had. I will not waste my money again. Please remove the Jamaican Jerk from your title because you giving it a bad name.

3. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Pukka

Hi, We are very sorry to hear about your recent experience with our Jamaican Jerk Chicken Slice. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 5 von 5 Sternen

Changed my review from 1 to 5 stars

Since my original complaint and 1 star rating, I must compliment Kirsty from customer services. She was very professional, friendly and courteous which has prompted me to leave credit where it is due. Lovely person to deal with

3. November 2025
Bewertung ohne vorherige Einladung
Pukka-Logo

Antwort von Pukka

Hello....We are very sorry to hear about your recent experience with our product. Please email us at reception@pukkapies.co.uk and we can look into this for you. Thank you.

Bewertet mit 2 von 5 Sternen

Solid enough for the price I paid but...

Solid enough for the price I paid on offer.

A bit gloopy but definitely edible.

Worth the offer price but I'd be disgusted to pay the full price they were asking.

24. Oktober 2025
Bewertung ohne vorherige Einladung
Pukka-Logo

Antwort von Pukka

Hi...I am sorry for what happened with your recent purchase of our pies. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you

Bewertet mit 1 von 5 Sternen

0 Stars

Unfortunately l have to give a star to write a review, l grew up eating pukka pies but oh my god, the steak bakes are by the worst l have ever tasted, followed instructions how to cook, came out a little burnt but there is practically no meat and no gravy inside, l certainly will not be buying these again and will just go to greggs in the future

Hey Pukka, get new cooks please, your food is absolutely shambolic now

24. Oktober 2025
Bewertung ohne vorherige Einladung
Pukka-Logo

Antwort von Pukka

Hi...I am sorry for what happened with your recent purchase of our Steak Bakes. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you

Bewertet mit 1 von 5 Sternen

EMPTY SHELL

PREVIOUSLY , I HAVE ENJOYED PUKKA PIES, BUT THE ONE I HAD YESTERDAY, BOUGHT FROM MORRISONS,WAS ONLY HALF FULL,VERY DISAPPOINTING.

20. Oktober 2025
Bewertung ohne vorherige Einladung
Pukka-Logo

Antwort von Pukka

Hi....We are very sorry to hear about your recent experience with our pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Bewertet mit 1 von 5 Sternen

Hardly any meat in the all steak pies…

Hardly any meat in the all steak pies now . Mostly gravy . I use to love these pies .

14. Oktober 2025
Bewertung ohne vorherige Einladung
Pukka-Logo

Antwort von Pukka

Hello Maurice. Sorry about your recent purchase of our All Steak pie. Please email me at reception@pukkapies.co.uk so we can start an investigation.
Thanks.

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