Would normally be a 5 star but when I called in this morning to book in our other car for a service I was told that when the tracking was done it’s not correct due to a fault on your equipment T... Mehr ansehen
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Das sagen Bewerter
Luke did a check on my daughters car and gave a print out of the check list and pointed a couple of minor problems that will need addressing futher into the future ..while having a rear tyre changed.... Mehr ansehen
Unternehmen hat geantwortet
Took advantage of the air conditioning regas offer which was over £40 cheaper than other local garages. Booked a convenient appointment, dropped the car off and it was ready within the hour. Now d... Mehr ansehen
I required two specific tyres and they had to be delivered to you. They arrived the next day, at an early morning time. The job of fitting them, including new valves, balancing and checking the trac... Mehr ansehen
Unternehmensdetails
- Reifenhandel
- Bremsenwerkstatt
- Fachhandel für Autobatterien
- Kfz-Prüfstelle
- Fahrzeugservice
- Spureinstellungs-Service
Über Protyre Autocare - New Mills
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktinformationen
Buxton Road 109, SK22 3JT, New Mills, England, Vereinigtes Königreich
- 01663 889230
4.8
Hervorragend
676 Bewertungen
Bittet Kunden um Bewertungen
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Have used you many times before and…
Have used you many times before and always great service ms Patrica price
15. Juni 2026
Antwort von Protyre Autocare - New Mills
Hello Patricia,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good quick efficient job
Good quick efficient job. Also queried my tyre choice to make sure it was appropriate.
8. Juni 2026
Antwort von Protyre Autocare - New Mills
Hello Craig,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Speedy efficient service.
8. Juni 2026
Antwort von Protyre Autocare - New Mills
Hello Allan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
unable to update Audi’s Digital Service Record
I spent over £400 on a service for my Audi at Protyre, only to discover afterwards that they are unable to update Audi’s Digital Service Record (DSR).
Audi has maintained digital service records since 2012, and every previous service on my vehicle—whether carried out by Audi or independent garages—has been recorded electronically. Unfortunately, Protyre did not make it clear that they could not update these records before carrying out the work.
As a result, my vehicle’s service history is now incomplete, which could potentially affect its resale value. Had I known this in advance, I would have considered taking the car elsewhere.
Very disappointed with the lack of transparency and the impact this may have on my vehicle’s service history.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Protyre Autocare - New Mills
Dear Martin,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
Great service. Staff super friendly. very reasonable price to have the air con refilled.
3. Juni 2026
No pressure of an up sale just did what…
No pressure of an up sale just did what was needed and straight away - quality service
3. Juni 2026
Two tyres, excellent service.
I required two specific tyres and they had to be delivered to you. They arrived the next day, at an early morning time.
The job of fitting them, including new valves, balancing and checking the tracking (which needed adjusting), was done quickly and efficiently. Good job, no problems. Friendly staff. 10/10.
29. Mai 2026
All the overpriced upselling
All the overpriced upselling. £10 extra per tyre for a valve. Got quoted for a new back box, for the exhaust because the bolts had severed at the price of £205. Took the car to a different local garage to quote for the same issue and they said it only needed new bolts at the cost of £25 for parts and labour. An upsell of £195 that was not necessary for me to spend.
It is also my experience that they always try to sell tracking, said mine was out, it shouldn’t have been as I recently (within the last month) had the tracking done when I’d had the clutch and other parts replaced. Also said the drivers side front wheel was out the most, really strange considering protyre were the last people to replace that tyre, which makes me wonder if they are responsible for this discrepancy anyway
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Protyre Autocare - New Mills
Dear Joanne Reilly,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Fixed me up with an immediate puncture…
Fixed me up with an immediate puncture repair.
First class service.
29. Mai 2026
Great work again from all the New Mills…
Great work again from all the New Mills team. Thank you.
18. Mai 2026
The sevice I received was brilliant
The sevice I received was brilliant. Really friendly & knowledgeable staff
13. Mai 2026
Absolutely fab such a nice man checker…
Absolutely fab such a nice man checker my tyres found puncture really quick and no fuss repair
13. Mai 2026
Went in for an a/c regas on my Audi…
Went in for an a/c regas on my Audi S3, and asked them to also check out tyre/wheel noise at 50mph. New tyres needed and tracking re-alignment front and back. Very thourough approach. The car drives like new now. Thanks guys.
6. Mai 2026
Took advantage of the air conditioning…
Took advantage of the air conditioning regas offer which was over £40 cheaper than other local garages.
Booked a convenient appointment, dropped the car off and it was ready within the hour.
Now driving in a very comfortable cooler car.
Great service, value and would recommend this garage.
The staff were friendly
6. Mai 2026
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