I love ProCook because of its high quality and variety of kitchen gadgets and utensils. I have never been disappointed with any of my purchases. I've been shopping for a while in their Wembley retail... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD Wembley, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Quality products interesting offers I love visting pro cook any store This one specifically was a quick visit and I got lovely durable bowls and pasta plates Very good kitchen containers in... Mehr ansehen
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I really wanted to let the head office know that you have amazing staff in your Wembely outlet branch. I received the best service from Mahek and I’ll never forget her support. Honestly I was clueles... Mehr ansehen
Unternehmen hat geantwortet
We recently purchased a wok pan and a few smaller kitchen items from the ProCook store in Wembley Outlet, and we’re really pleased with our experience. The customer service was excellent—friendly, hel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD, Wembley, Vereinigtes Königreich
4.6
Hervorragend
414 Bewertungen
Bittet Kunden um Bewertungen
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Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
First time in your Wembley shop
First time in your Wembley shop, impressed with the service I received and the shop assistant was very helpful
28. August 2025
Antwort von ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear you were impressed with the helpful service you received at our shop.
Service was good and product knowledge…
Service was good and product knowledge informative.
5. September 2025
Antwort von ProCook - Wembley
We appreciate you taking the time to share your positive experience! We're so glad you were happy with our service and informative product knowledge.
You staff was so friendly and charming.
30. August 2025
Antwort von ProCook - Wembley
We appreciate your feedback! We're so happy our staff was friendly and charming, and we thank you for letting us know.
Antwort von ProCook - Wembley
We appreciate your positive feedback! We are so happy to hear our staff was supportive and helpful for you. Thank you.
First time visiting shop. Has a lot of very nice/useful products.
Welcoming and helpful x
28. August 2025
Antwort von ProCook - Wembley
We appreciate your feedback and are glad you found our team helpful and welcoming.
Antwort von ProCook - Wembley
We appreciate you letting us know the assistant was pleasant and helpful. We're so happy you had a positive experience with our team.
Helpful and friendly staff knows what…
Helpful and friendly staff knows what they sell and good products
29. August 2025
Antwort von ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff helpful and liked our products.
great experience
great experience. so many offers and the staff is very accommodating.
24. August 2025
Antwort von ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear you had a great experience and liked our offers and staff.
Bought the same pan and lid about a…
Bought the same pan and lid about a year ago and it was so great I came back for another. Sales assistant could find which pan I had bought from their records as I'd forgotten the size. Price was a fair bit but it's going to last, so it's an investment.
26. August 2025
Antwort von ProCook - Wembley
We're glad you enjoyed your experience and that our sales assistant was helpful in finding the pan size for you. We appreciate you considering our products a worthwhile investment. Thanks for your positive feedback!
Antwort von ProCook - Wembley
We appreciate you letting us know that our employee was nice and very helpful to you. Thank you for your positive feedback!
product
Very wide range of product. Staff give very professional responses and advices.
19. August 2025
Antwort von ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were pleased with our wide range of products and staff.
Prices were reasonable and the staff…
Prices were reasonable and the staff were very helpful Overall I got what I was looking for and the service was great
19. August 2025
Antwort von ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our prices reasonable and our staff very helpful.
Customer service very bad
19. August 2025
Antwort von ProCook - Wembley
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Premium
Appreciate the value for money for the high quality products purchased. As well as excellent customer service truly makes a difference. ⭐️⭐️⭐️⭐️⭐️
6. August 2025
Antwort von ProCook - Wembley
We appreciate you highlighting the value for money you found in our high-quality products. We're so glad the excellent customer service made a difference for you!
they did not offer NHS discount
they did not offer NHS discount. They used to offer nhs discount . staff at wembley branch said, only offer nhs discount if they purchase £30 or more. its scam. not make sense
Do procook only offer nhs discount if we purchase over £30?please answer my question
8. August 2025
Antwort von ProCook - Wembley
Thank you for your review. We are sorry to hear of your experience, we have asked the Customer service team to contact you to resolve.
Antwort von ProCook - Wembley
We're happy to hear that you are having a great cooking experience with our pan! Thank you for your positive feedback.
Antwort von ProCook - Wembley
We appreciate your positive feedback! We are so happy to hear our staff was friendly, and that you liked our great items and service.
I am a long time buyer of the Pro Cook…
I am a long time buyer of the Pro Cook pots and pans. Amazing quality and good value for money
2. August 2025
Antwort von ProCook - Wembley
We appreciate your long-term support and positive feedback! We're delighted you find our pots and pans of amazing quality and good value for money.
The staff member who serves me looked…
The staff member who serves me looked absolutely miserable and just seemed like she didn’t want to be there. I thought it was just me but then my husband went in the next day as he works in the centre and said exactly the same thing. Not very welcoming or seeming to be helpful at all. This is my regular store and go to for most things. Majority of the staff are helpful welcoming and willing to help.
1. August 2025
Antwort von ProCook - Wembley
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
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