ProCook - O2 Icon Bewertungen 

416
TrustScore 5 von 5

4.8

Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.

Bewertet mit 5 von 5 Sternen

The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service. The gentleman who served me was very knowledgeable, friendly and helpful. He made my first experience shopping with this brand very easy and enjoyable. I will definitely be shopping wi... Mehr ansehen


Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Vom Unternehmen geschrieben

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktinformationen

  • Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Vereinigtes Königreich

4.8

Hervorragend

TrustScore 5 von 5

416 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(416)

25'839 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The set i wanted was not in stock but I…

The set i wanted was not in stock but I was able to order in store. Great customer service and im very happy with the set

24. September 2025
Bewertung ohne vorherige Einladung
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We're happy to hear that you were able to order the set you wanted in-store. We appreciate your positive feedback and are glad you're happy with your purchase!

Bewertet mit 5 von 5 Sternen

Pleasant experience.

My experience was a pleasant one, the shop assistant that served me was very helpful and professional.

21. September 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We're happy to hear that you had a pleasant experience. We appreciate your positive feedback regarding the helpful and professional service you received from our shop assistant.

Bewertet mit 4 von 5 Sternen

Great service

The store staff was very helpful and respectful. He showed me the various items from expensive to more affordable.

19. September 2025
Bewertet mit 5 von 5 Sternen

The sales assistant was super friendly…

The sales assistant was super friendly and extremely helpful. Will definitely be going back!

19. September 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear that our sales assistant was friendly and helpful.

Bewertet mit 5 von 5 Sternen

Tidy store

Tidy store, staff were courteous and helpful. Outlet prices really good for the same items. Went on Saturday non concert day and was relatively calm

13. September 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We're happy to hear that you found our store tidy and our staff courteous and helpful. We appreciate your feedback regarding our outlet prices and the calm atmosphere on a non-concert day!

Bewertet mit 5 von 5 Sternen

Absolutely love the store you got…

Absolutely love the store you got everything that you need sport for choice😁

15. September 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We're happy to hear that you love our store and the wide selection we offer! Thank you for your positive feedback; we appreciate it a lot.

Bewertet mit 5 von 5 Sternen

Lovely store,

Lovely store. Friendly staff and loads of products to browse through. Good variety of each product as well. All sensibly affordable too. Actually found what I was looking for!
Very pleased with my purchases.

6. September 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We're delighted you found our store lovely with friendly staff and a wide variety of affordable products. We're so glad you found what you were looking for and are pleased with your purchases!

Bewertet mit 5 von 5 Sternen

Very good advice from staff who…

Very good advice from staff who understood their product range. Good quality range.

30. August 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear that you received very good advice and liked our quality range.

Bewertet mit 5 von 5 Sternen

I loved their products

I loved their products , Very friendly staff.

25. August 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We appreciate your positive feedback. We are so happy to hear you loved our products and found our staff very friendly.

Bewertet mit 5 von 5 Sternen

he store is well stocked

The store is well stocked, has a good ambience and staff helpful and knowledgeable.
Products are affordable, stylish and the pot a nimals for saucepans super cute.

26. August 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We're so glad you found our store well-stocked with a good atmosphere and helpful, knowledgeable staff. We appreciate you noticing our affordable, stylish products and the super cute pot animals!

Bewertet mit 5 von 5 Sternen

ProCook Pan

Great product, easy to use and easy to clean.

7. August 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We appreciate your positive feedback! We are so happy to hear that our product is great, easy to use, and easy to clean.

Bewertet mit 1 von 5 Sternen

The customer service was good but the…

The customer service was good but the product I bought was not good at all. It didn’t last more than 2weeks. According to staff it’s wear and tear.
To me, it’s a product that should last at least a year.

18. August 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

Thank you for your review. We are sorry to hear of your experience, we have asked the Customer service team to contact you to resolve.

Bewertet mit 1 von 5 Sternen

I haven’t received the products yet and…

I haven’t received the products yet and When I check the tracking numberit said it is wrong

9. August 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

Thank you for your review. We are sorry to hear of your experience, we have asked the Customer service team to contact you to resolve.

Bewertet mit 5 von 5 Sternen

How great customer service is delivered

I work in retail and I am a customer facing employee. I also train people in customer service and how to deliver great service. So when I receive great service it definitely needs recognition. The lady that served us was very polite and friendly. They opened my product to ensure it was all intact. All round fantastic service made the experience in your outlet very enjoyable.

5. August 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We appreciate you taking the time to share your experience. We're happy to hear that the service you received was fantastic, especially coming from someone with your expertise in customer service. We aim to make every visit enjoyable.

Bewertet mit 5 von 5 Sternen

Knowledgeable & friendly staff

Staff were very friendly and they knew what they were talking about. They also saved me money by showing me alternatives….other stores maybe would have pushed to sell the more expensive item so kudos for taking the moral path….god bless

5. August 2025
ProCook - O2 Icon-Logo

Antwort von ProCook - O2 Icon

We're happy to hear that our staff's knowledge and friendliness were helpful! We appreciate you recognizing our team's commitment to providing alternatives and prioritizing your needs. Thank you for your positive feedback.

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