The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great service. The gentleman who served me was very knowledgeable, friendly and helpful. He made my first experience shopping with this brand very easy and enjoyable. I will definitely be shopping wi... Mehr ansehen
The hijab women was extremely professional n friendly. I went there looking for Damascus knife she was knowledgeable about different types of knife too. I was impress the depth of knowledge she had.
Unternehmen hat geantwortet
We were served by a lovely lady, I think her name might have been Vera( Friday 14thNov.). She was extremely professional, knowledgeable and very personable. She assessed our need, presented a number o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Vereinigtes Königreich
4.8
Hervorragend
415 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Friendly knowledgeable staff
17. August 2026
Antwort von ProCook - O2 Icon
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
Antwort von ProCook - O2 Icon
We are so happy to hear you are enjoying our espresso set! We appreciate your wonderful feedback.
Really impressed with the speed i…
Really impressed with the speed i received my pan after ordering in the shop as i couldn't carry it.
2. August 2026
Antwort von ProCook - O2 Icon
We're so pleased to hear you were impressed with the speed of delivery for your pan after ordering it in the shop! We're glad we could get it to you quickly.
Happy with my experience
A male colleague was very helpful. I enjoyed making a saving on my purchase. The store was well organised. Thank you
6. August 2026
Antwort von ProCook - O2 Icon
We're so glad to hear that our colleague was helpful and that you enjoyed making a saving on your purchase. It's wonderful that you found our store well-organized!
We have purchased 2 items from procook…
We have purchased 2 items from procook one from online which quality was not so good and one from the store was better.
4. August 2026
Antwort von ProCook - O2 Icon
We appreciate you sharing your experience with both our online and in-store purchases. We are sorry that the quality of your online item did not meet your expectations. We are always working to improve our product consistency.
Antwort von ProCook - O2 Icon
We're so happy to hear that you find our items to be of very good quality, durable, and amazing! Thank you for your wonderful feedback.
Great service
Great service. The gentleman who served me was very knowledgeable, friendly and helpful. He made my first experience shopping with this brand very easy and enjoyable. I will definitely be shopping with ProCook again.
21. Juli 2026
Great helpful staff and store is always…
Great helpful staff and store is always immaculate
18. Juli 2026
Lovely customer service
11. Juli 2026
Amazing product but high cost
22. Juni 2026
The hijab women was extremely…
The hijab women was extremely professional n friendly. I went there looking for Damascus knife she was knowledgeable about different types of knife too. I was impress the depth of knowledge she had.
3. Juli 2026
Antwort von ProCook - O2 Icon
We're so pleased to hear that our colleague was extremely professional, friendly, and knowledgeable about the different types of knives, especially Damascus knives. We appreciate your kind words!
A staff worker asked me if I needed…
A staff worker asked me if I needed help and assisted me in reaching the grinder. He was patient and informative and his attire was presentable and his English was easy to understand. Very good staff.
6. Juli 2026
Antwort von ProCook - O2 Icon
We're so pleased to hear our staff member was patient, informative, and helpful. Thank you for your wonderful feedback about their excellent service and clear communication!
Perfect customer service
9. Juni 2026
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