Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent customer service, could not decide which pan I wanted the lady in the shop was more than helpful and did not mind me changing my mind and choosing another style pan despite having the origin... Mehr ansehen
Unternehmen hat geantwortet
It's always a pleasure to shop at ProCook. The layout in the shop gives inspiration for styling my home and helps when choosing gifts. I like the quality of goods on sale. I purchased a salt & pepp... Mehr ansehen
I love the ProCook shops - I love how light and airy they are, and the staff are always super-helpful. I bought a hand mixer recently, which I’ve not had chance to use yet, but everything else I’ve e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Vereinigtes Königreich
4.9
Hervorragend
575 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Staff were friendly and helpful and the…
Staff were friendly and helpful and the store had a great selection of cooking utensils and dinnerware
14. Juni 2026
Staff were approachable and friendly…
Staff were approachable and friendly with a knowledge of products.
14. Juni 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von ProCook - Metro Centre
We appreciate your kind words about our staff.
Visited metro centre Gateshead…
Visited metro centre Gateshead assistant was very pleasant and helpful, she was knowledgeable about product
11. Juni 2026
Gent in store explained the entire pan…
Gent in store explained the entire pan range to me.
10. Juni 2026
Love going to a Pro Cook shop
Love going to a Pro Cook shop. Lovely items, well displayed, fantastic quality and value. Staff knowledgeable, helpful, professional. Nothing is too much trouble.
10. Juni 2026
Service
Well Laid out and presentable Store, Most attentive and helpful Staff, and I was able to purchase what I wanted. - A very nice experience.
9. Juni 2026
Very friendly and helpful staff!
2. Juni 2026
Freindly service and good selection of…
Freindly service and good selection of quality products. I have a few procook items and good prices for good quality.
1. Juni 2026
I'll be back!
Staff and service very good. Didn't have everything l was looking for, but they have an extensive range.
1. Juni 2026
Antwort von ProCook - Metro Centre
We're happy to hear you found our staff and service very good! We appreciate your feedback on our extensive range.
Nice store, nice staff and great products.
Staff in the Metro Centre store are always very nice, acknowledge you as you go in and ask if any assistance is required, but don’t crowd you. The store is set out nicely and it’s easy to see what’s on offer. At check out we were advised of items that were on offer, on this occasion one of the items I was purchasing was in the offer, so I did add to this with another item I needed and received a third item free of charge. I have used some of the items purchased and am very impressed with the Bundt tin, which did exactly what it said it would and released my cake in full, with no bits stuck to the inside.
29. Mai 2026
Very good choice and price was…
Very good choice and price was reasonable. Service by staff was good aswell. Thanks
1. Juni 2026
Knowledgeable staff.
1. Juni 2026
Friendly staff a help what we need and…
Friendly staff a help what we need and good service
26. Mai 2026
Antwort von ProCook - Metro Centre
We're glad our staff was friendly and helpful.
We were looking for an omelette pan
We were looking for an omelette pan. The young lady who served us was helpful and knowledgeable. Thank you.
29. Mai 2026
Antwort von ProCook - Metro Centre
We are so glad our team could assist you in finding the perfect omelette pan. Your kind words are truly appreciated!
Antwort von ProCook - Metro Centre
We really appreciate your kind review.
Antwort von ProCook - Metro Centre
We appreciate your kind words.
Antwort von ProCook - Metro Centre
We appreciate you sharing that our shop had high quality and a nice team member!
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