Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent customer service, could not decide which pan I wanted the lady in the shop was more than helpful and did not mind me changing my mind and choosing another style pan despite having the origin... Mehr ansehen
Unternehmen hat geantwortet
It's always a pleasure to shop at ProCook. The layout in the shop gives inspiration for styling my home and helps when choosing gifts. I like the quality of goods on sale. I purchased a salt & pepp... Mehr ansehen
I love the ProCook shops - I love how light and airy they are, and the staff are always super-helpful. I bought a hand mixer recently, which I’ve not had chance to use yet, but everything else I’ve e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Vereinigtes Königreich
4.9
Hervorragend
575 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Very nice staff in Metrocenter shop and…
Very nice staff in Metrocenter shop and very nice for people
21. August 2026
Staff were helpful in locating the item…
Staff were helpful in locating the item i was looking for.
17. August 2026
Staff were very helpful and very…
Staff were very helpful and very understanding when I had a problem with the product that I purchased.
20. August 2026
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Will definitely return.
15. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Polite and d efficient service
13. August 2026
Antwort von ProCook - Metro Centre
We are so pleased to hear that our team provided you with polite and efficient service. Your kind words are greatly appreciated!
Very nice sales assistant
Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and and will certainly go back to same store.
14. August 2026
Antwort von ProCook - Metro Centre
We're so pleased to hear that our sales assistant was able to help you find the ideal plates, even though they weren't on display! It's wonderful that you plan to add to your collection and will return to our store.
Antwort von ProCook - Metro Centre
We're so happy to hear that you're pleased with the price and the quality of our blades! Thank you for your positive feedback.
Store set out nicely
Store set out nicely, found what I wanted straight away and the girl serving was helpful.
15. August 2026
Antwort von ProCook - Metro Centre
We're so glad you found our store nicely set out and that you located what you needed straight away! It's wonderful to hear our team member was helpful. Thank you for your kind feedback.
Antwort von ProCook - Metro Centre
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be so friendly and keen to help.
Very nice & helpful staff amazing shop…
Very nice & helpful staff amazing shop products :)
13. August 2026
Antwort von ProCook - Metro Centre
We're so pleased to hear that you enjoyed our shop and found our staff to be very nice and helpful! We truly appreciate your positive feedback.
The store had the items we were looking…
The store had the items we were looking for with in the right price range.
Staff were friendly and helpful. The store was local and accessible.
11. August 2026
Antwort von ProCook - Metro Centre
We're so glad you found the items you were looking for within your price range! It's wonderful to hear that our staff were friendly and helpful, and that you found our store local and accessible.
The service is excellent the products…
The service is excellent the products are very good, the staf makes you feel so welcome. Good all around.
10. August 2026
Antwort von ProCook - Metro Centre
We're so glad you found our service excellent and our products very good! We're especially happy that our staff made you feel so welcome. Thank you for your kind words.
Staff have good knowledge of products
Staff have good knowledge of products, good advice
9. August 2026
Antwort von ProCook - Metro Centre
We're so pleased to hear that our team provided you with good advice and has excellent product knowledge. Thank you for your wonderful feedback!
Excellent customer service
Excellent customer service, could not decide which pan I wanted the lady in the shop was more than helpful and did not mind me changing my mind and choosing another style pan despite having the original on the counter. Well done to your staff.
3. August 2026
Antwort von ProCook - Metro Centre
We're so glad to hear you received excellent customer service! It's wonderful that our team was helpful and patient while you made your decision. We appreciate your kind words about our staff.
Antwort von ProCook - Metro Centre
We are so happy to hear that you had such a positive experience with our customer support and service. We truly appreciate your kind words!
Antwort von ProCook - Metro Centre
We're so glad you found our store excellent and our staff extremely helpful. Thank you for your wonderful feedback!
Antwort von ProCook - Metro Centre
We truly appreciate your kind words about our helpful staff and the quality of our products. It's wonderful to hear you had such a positive experience!
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