ProCook - Cheshire Bewertungen 

1'263
TrustScore 5 von 5

4.8

Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The Customer assistant was Sarah at Cheshire Oaks. She was very helpful took time in informing us of the various products and was very efficient in dealing with the sales process. We have always gone... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Needed to return some damaged goods and pick replacements. Service was excellent with no issues or trying to explain everything, a straightforward exchange. A pleasure to see nowadays and good to see... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The lady that served me was lovely, very patient and kind whilst I chose between 3 different knives.She was knowledgeable and had excellent customer service skills. The knife is precise and sharp so I... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Good knowledgeable service but two items on display were not available and unable to be informed when they would be back in stock


Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Vom Unternehmen geschrieben

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktinformationen

  • Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Vereinigtes Königreich

4.8

Hervorragend

TrustScore 5 von 5

1263 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(1'263)

26'593 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Customer service fantastic.

Customer service fantastic.
The product though, part of roasting tin set had been in service for only a few visits to the oven at 180degree Celsius, had started to lose its non stick coating, peeling off to reveal bare metal underneath . Hopefully the replacement set lasts longer

31. März 2026
Bewertet mit 5 von 5 Sternen

Excellent customer service

Very good service. The lady explained the difference between the two casserole pans I was looking at very clearly. This helped me make a decision on which pan to purchase.

4. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're happy to hear that the explanation about the casserole pans was very clear. We're glad that this helped you decide on your purchase.

Bewertet mit 5 von 5 Sternen

Perfect

Great product, great store and staff really helpful but not overbearing.
Good prices too for what you are getting in terms of quality form and function.

29. März 2026
Bewertet mit 5 von 5 Sternen

Helpful staff

30. März 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Bewertet mit 5 von 5 Sternen

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Good service.

30. März 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate you letting us know our staff was helpful and knowledgeable, and that you had good service. It means a lot to our team.

Bewertet mit 5 von 5 Sternen

Pro cook

Just walking into the shop. The immense displays of high quality cooking utensils were amazing.
The staff were very friendly and helpful.
They did show a lot of knowledge.
I will definitely be going back to this company soon.

25. März 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're so glad you were amazed by our displays of high-quality cooking utensils. It's wonderful to hear that you found our staff friendly, helpful, and knowledgeable, and that you'll be returning soon.

Bewertet mit 5 von 5 Sternen

Pro Cook - Cheshire Oaks

Great Customer Service in store. Friendly, helpful and available to ask for advice and conscious enough to leave alone to peruse and deliberate.
If only other stores were like this

28. März 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received great customer service in our store. We're glad our team was helpful and available, but also gave you space.

Bewertet mit 5 von 5 Sternen

Great staff

Great staff very helpful.Lots of lovely things to buy .

24. März 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate your positive feedback; we are so happy to hear that you enjoyed our helpful staff and the variety of items we offer!

Bewertet mit 4 von 5 Sternen

I love the pans but a little dissapointed

I love the pans, I was worried that you can not purchase separately and I do like a few smaller saucepan. But bit the bullet and they have not disappointed. I love that they are well made and feel durable, I love the ceramic coating but does need a couple of soaks if you have a manged to burn ssomething. The only downfall and disappointment is that when using gas hob where the flames have sat at the base on the colour it has bleached it out, so a bit annoyed about that. So wont be going on show as originally intended. Overall a lovely set of pans for the price. Just.be mindful when using gas

24. März 2026
Bewertung ohne vorherige Einladung
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate your feedback on the pans. We're happy to hear that you find them well-made and durable. We understand your disappointment regarding the color change from the gas hob. We'll consider this feedback to improve our product's performance. Thank you for sharing your experience.

Bewertet mit 5 von 5 Sternen

Great Customer service.products are…

Great Customer service.products are good quality.l shopped ar cheshire oakes store. Staff were cheerful and very helpful.

18. März 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate you taking the time to share your positive experience! We're so happy to hear that you received great customer service and found our staff cheerful and helpful.

Bewertet mit 5 von 5 Sternen

Friendly and helpful staff who helped…

Friendly and helpful staff who helped us in our choice of knives, even allowing us to try out a demo set on some vegetables!
The assistant was able to answer my questions about the features on some of the knives, which helped in my purchase.
Did not feel pressurised into buying an expensive set of any additional items.

20. März 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're happy to hear that our team was friendly and helpful in guiding your knife selection. We appreciate that you enjoyed trying out the demo set and that our team was able to answer your questions without pressure. Thank you for your positive feedback!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr