ProCook - Cheshire Bewertungen 

1'261
TrustScore 5 von 5

4.8

Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The Customer assistant was Sarah at Cheshire Oaks. She was very helpful took time in informing us of the various products and was very efficient in dealing with the sales process. We have always gone... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Needed to return some damaged goods and pick replacements. Service was excellent with no issues or trying to explain everything, a straightforward exchange. A pleasure to see nowadays and good to see... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The lady that served me was lovely, very patient and kind whilst I chose between 3 different knives.She was knowledgeable and had excellent customer service skills. The knife is precise and sharp so I... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The young gentleman who served us was extremely helpful and patient as we checked the goods at the counter in the boxes. Decent offers and excellent quality of our dinner set.


Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Vom Unternehmen geschrieben

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktinformationen

  • Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Vereinigtes Königreich

4.8

Hervorragend

TrustScore 5 von 5

1261 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4.8

Alle Bewertungen

(1'261)

26'517 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I was told the knife holder I bought…

I was told the knife holder I bought works with any knives. It doesn’t. We were not local from where we bought it from so need to travel someone to return it.

8. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.

Bewertet mit 5 von 5 Sternen

Lovey staff

Lovely staff. Very helpful and considerate, as well as being very knowledgeable about the products that I wanted to buy

13. April 2026
Bewertet mit 5 von 5 Sternen

The lady that served me was extremely…

The lady that served me was extremely knowledgeable on all products. I came away from store with a lovely new knife set which is a great investment, along with other items.. I am definitely planning on buying the Elite range of pans too.

12. April 2026
Bewertet mit 5 von 5 Sternen

Very pleasant lady at the counter

Very pleasant lady at the counter, store neatly set out

7. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate you sharing that you had a positive experience with our pleasant staff and well-organized store!

Bewertet mit 5 von 5 Sternen

Great customer service amd…

Great customer service amd knowledgeable about the product I was buying.

10. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate you taking the time to leave us this wonderful review! We're so happy you were pleased with our customer service and product knowledge.

Bewertet mit 5 von 5 Sternen

Staff in Cheshire Oaks store were…

Staff in Cheshire Oaks store were amazing, great experience both times ive been in. To early to review products longevity but theyre great so far.

6. April 2026
Bewertung ohne vorherige Einladung
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're happy to hear that you enjoyed such a great experience in our Cheshire Oaks store! We appreciate your positive comments regarding our staff and products. Thanks for your feedback.

Bewertet mit 5 von 5 Sternen

Welcoming staff

I phoned my local Procook store to order a sauce an and arrange collection. The young lady that I spoke to was very welcoming and efficient and put my item in their storeroom immediately. When I collected it 2 days later, I was served by the same young lady. Excellent service.

10. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're so glad to hear about the excellent service you received at your local store! It's wonderful to know that the team member was welcoming and efficient when you ordered and collected your sauce pan. Thank you for sharing your positive experience.

Bewertet mit 5 von 5 Sternen

Good service at ProCook outlet store

Good service at ProCook outlet store, Cheshire Oaks.

3. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're happy to hear that you had a good experience at our Cheshire Oaks store. Thank you for your positive feedback; we appreciate it.

Bewertet mit 5 von 5 Sternen

The knives are really awesome

The knives are really awesome. I love the quality and the sharpness.

4. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate you sharing your thoughts with us! We're so happy to hear you love the knives' quality and sharpness.

Bewertet mit 5 von 5 Sternen

Excellent advice and hands on…

Excellent advice and hands on instruction for a new set of chef knives and sharpening tools. Staff are very knowledgeable and helpful.

7. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate you sharing your experience! We're so happy to hear that you received excellent advice and hands-on instruction, and that our staff was knowledgeable and helpful.

Bewertet mit 1 von 5 Sternen

The cashier charged me more 10pence for…

The cashier charged me more 10pence for carriage bag but she not give me it only packed it with paper.What for she charged me?

6. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We regret you were charged for a bag you didn't receive. We'll investigate this issue to ensure it doesn't happen again. Thanks for your feedback.

Bewertet mit 5 von 5 Sternen

Customer service fantastic.

Customer service fantastic.
The product though, part of roasting tin set had been in service for only a few visits to the oven at 180degree Celsius, had started to lose its non stick coating, peeling off to reveal bare metal underneath . Hopefully the replacement set lasts longer

31. März 2026
Bewertet mit 5 von 5 Sternen

Excellent customer service

Very good service. The lady explained the difference between the two casserole pans I was looking at very clearly. This helped me make a decision on which pan to purchase.

4. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're happy to hear that the explanation about the casserole pans was very clear. We're glad that this helped you decide on your purchase.

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