Item was no received as ordered. The shirt can be seen through because the material is so thin. Might make a good dust rag for a couple of months. Tried to find a phone number for customer service.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Item was no received as ordered. The shirt can be seen through because the material is so thin. Might make a good dust rag for a couple of months. Tried to find a phone number for customer service.... Mehr ansehen
Unternehmen hat geantwortet
My items I received were absolutely Great.Qaulity an fit were on point! My items came in a timely fashion as I ordered them.All together 2 custom hoodies,7 shirts.. Stephanie in customer service is d... Mehr ansehen
Very pleased with our order and Customer Service provided by Stephanie of Prep Sportswear. Had an issue with order being redirected to some place else and she stayed on top of it and guaranteed its d... Mehr ansehen
Customer service was fantastic. Stephanie assisted in all phases of my order delay, which was in part due to the Postal Service. She always got back to me promptly and courteous at all times. when th... Mehr ansehen
Custom sportswear and apparel for Colleges, Schools, Teams, Greek chapters, Destinations, National and State Parks, Golf Courses, Military, and Government. Prep Sportswear is the leading marketplace to create, design and buy personalized sportswear products including t-shirts, sweatshirts, hoodies, jackets, sport shirts, caps, and bags.
2211 Elliott Ave Suite 601, 98121, Seattle, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 23 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had a problem with the sizing of a garment I purchased. Greg made it right. The process was easy and Greg's communication with me was excellent. I would highly recommend this company.
Update: I just received my replacement garment. Great service. Quick and easy on my part.
The quality of material is exactly what I was hoping for. The sweatshirt I ordered was a 3XL, and runs a bit tight. Could have went for a 4xl or a 3xlt. Just not the guy to call and complain about that. Was new to this brand and couldn’t go any bigger than 3xl. For that to be my only complaint, I’d say this company is doing well!
Quality merchandise. Delivered earlier than expected
I made a mistake with my order but Ashley really helped me out and she was really nice
Worst customer service I’ve ever received. Do not order from them. On 3 t-shirts ordered, the logo wasn’t straight, with 1 being at least a size smaller than advertised. (L fits like M, possibly a S), and the hoodie fits like a L instead of an XL (all prior to being washed.). They have no phone number to contact them. I accidentally sent a photo of an item in my phone’s photo album while sending photos of the shirts, and they responded they don’t sell batteries to a photo of an air filter from a mower…Absolute Joke of a company, if you want to call it a company!
Helped me get a tax refund for a school purchase. Very helpful and smooth process.
Ashley is who helped me and is wonderful
I had 2 items in cart, went to checkout wouldn't recognize codes, my email, or my phone number.
Guess their business is booming and didn't need my purchase.
Went on to chat, also no help there whatsoever
I ordered two shirts, one a long sleeve and one a short sleeve. I ordered both in purple heather. The short sleeve shirt looks faded and old. The color of the long sleeve shirt is more of a deep purple, which I like, however I can't believe the difference in the colors considering they were both supposed to be purple heather. The long sleeve shirt is also very poor quality and almost see through. I will not be able to wear it without another shirt underneath. I wish I had done my research before ordering. I pay over $42 for the long sleeve shirt. I've purchased better quality shirts for half that price at a big box store. I WOULD NOT recommend and will NOT be buying from this company again. I will ask for a refund, but I do not count on any cooperation from this seller.
Quality not good on women shirts, I wear a 2x, this shirt fits like a small, too tight for my husband, he wears a xl! Also after washing, the paper on the back side of the letters flaked off, causing a lot of lint balls!
Ashley was able to confirm my shipping address.
it's memorable to be there for the NHS senior night for the women's bball team and I really haven't back there to be on campus since the earlier 2000 yrs. decade and I've since graduation by the two confirmation 2002 and 2012yrs. ..
I don't recall the date but this was before the mid-winter break and I do not have any kinda complaints, I'm not like that ..
I placed an order with Prep Sportswear on 02/25/2025 for two college sweatshirts, and the experience has been nothing short of frustrating. They failed to put my full address on the shipping label, leaving my package stuck in USPS limbo for over a week with no resolution in sight.
To make matters worse, there is no way to call their customer service—you can only reach them via email or chat, which is incredibly inconvenient given the price they charge for their products. For what they charge, they should absolutely have live phone support to handle these kinds of issues.
Avoid this company at all costs! They are unreliable, make shipping mistakes, and don’t issue refunds, so if your package gets lost due to their negligence, you’re out of luck. I will never purchase from them again.
I ordered the Fanthread hoodie. I am extremely happy with it. Good quality. It does run small, i normally wear a 3x so i ordered a 4x and it fit. I was originally worried about if it would be a good quality material, upon receiving it, I was very happy with the quality.
One of the best customer service experiences I've had in awhile. Response time, solution and communication was exceptional. Thank you!
I had some issues with my initial order. Not sure if it was my mistake or not. But Greg absolutely came through!!!Thank you Greg!! I look forward to future orders knowing that this company has THIS good of customer service.
THE CAP CAME QUICKLY. IT IS A VERY NICE CAP WITH MY COLLEGE USMMA ON IT. IT GETS LOTS OF FAVORABLE RECOGNITION.
Excellent service. There were a few delays during the postal strike, and weather conditions. However the staff went beyond their customer support and in the end I received my order. I will definitely order from this company again.
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