Item was no received as ordered. The shirt can be seen through because the material is so thin. Might make a good dust rag for a couple of months. Tried to find a phone number for customer service.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Item was no received as ordered. The shirt can be seen through because the material is so thin. Might make a good dust rag for a couple of months. Tried to find a phone number for customer service.... Mehr ansehen
Unternehmen hat geantwortet
My items I received were absolutely Great.Qaulity an fit were on point! My items came in a timely fashion as I ordered them.All together 2 custom hoodies,7 shirts.. Stephanie in customer service is d... Mehr ansehen
Very pleased with our order and Customer Service provided by Stephanie of Prep Sportswear. Had an issue with order being redirected to some place else and she stayed on top of it and guaranteed its d... Mehr ansehen
Customer service was fantastic. Stephanie assisted in all phases of my order delay, which was in part due to the Postal Service. She always got back to me promptly and courteous at all times. when th... Mehr ansehen
Custom sportswear and apparel for Colleges, Schools, Teams, Greek chapters, Destinations, National and State Parks, Golf Courses, Military, and Government. Prep Sportswear is the leading marketplace to create, design and buy personalized sportswear products including t-shirts, sweatshirts, hoodies, jackets, sport shirts, caps, and bags.
2211 Elliott Ave Suite 601, 98121, Seattle, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 23 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Item was no received as ordered. The shirt can be seen through because the material is so thin. Might make a good dust rag for a couple of months.
Tried to find a phone number for customer service. Wait there is no customer service. Tried the online customer service and that was a joke.
Order at your own risk or better yet don't order from this company.

Antwort von Prep Sportswear
My items I received were absolutely Great.Qaulity an fit were on point! My items came in a timely fashion as I ordered them.All together 2 custom hoodies,7 shirts.. Stephanie in customer service is da bomb! She took time to help me with my items that I ordered,she answered my emails right away! I'm impressed. She's an asset to your company..Thank All of You for the Great Items.They are important to me because they represent my Grandson,Who is My World! Extremely Satisfied Customer..Phil B..
Unfortunately, I cannot review the product because I haven't received the product! I placed the order on July 29, the company sent me an email saying the item had shipped on 8/5. It is now 8/11 and USPS says they have not received the item. (I needed the shirts by 8/14, which obviously is not going to happen now.) I contacted customer service and they say to wait until the end of the week and then reach out to them again. If nothing has changed, they will issue a replacement. They passed the blame to USPS and assumed NO accoutability whatsoever! Unfortunately, I see that has been the typical response to others who have left reviews here regarding the same issue. The site says 3 - 5 days before shipping and then 2 - 3 days shipping, max of 8 business days total. We are on day 9 and USPS still does not have the package. I requested they remake the items NOW and ship them out overnight delivery tomorrow so I would receive them on Thursday. I was told no, they ONLY use the 2 - 3 day delivery. I was also told this has been a repeated problem! So the company is aware that their shipping method is inefficient yet they will not choose an alternative shipping option and also will not correct the shipping misinformation they have posted on their site. VERY poor customer service! At the VERY least, they should reflect an accurate shipping time on their site so that customers can plan accordingly! Will most definitely NOT be doing business with them again.

Antwort von Prep Sportswear
Stephanie responded right away, and kept me informed at every stage of our issue. She's great!
We were very happy with our order! It came in sooner than anticipated, and the quality was excellent. My husband loves the hat, and wears it every day.
I ordered 3 T-shirts. Two adult sizes and one youth size. The shirts were nicely made, exactly as I had ordered them however the youth shirt came with some sort of stain on it. I don’t know exactly what it was but since it was a brand new shirt I didn’t want to mess with trying to remove the stain. I contacted the company via their website on a weekend and promptly received an email back from Chandler on Monday morning. They made a new shirt and I received it in record time. I was told to donate or toss the stained shirt. I can’t recommend this company enough! The choices in creating clothing is huge, the T-shirts top quality and their customer service superb!!
Ordered a medium shirt. Did not fit. Too small.

Antwort von Prep Sportswear
Customer service was fantastic. Stephanie assisted in all phases of my order delay, which was in part due to the Postal Service. She always got back to me promptly and courteous at all times. when the item came, it was of better than ever expected quality. Soft, comfortable, great color sized, exactly as described. I would definitely order from this company again.
My order has been waiting pickup for 11 days. This sham company doesn’t even have a phone number to call. I should know better than to trust an outfit with no phone. I’m trying to cancel if I can ever get a hold of someone. I wish I could do a minus 1500 stars.

Antwort von Prep Sportswear
Very pleased with our order and Customer Service provided by Stephanie of Prep Sportswear. Had an issue with order being redirected to some place else and she stayed on top of it and guaranteed its delivery even though just a couple days later Highly recommend- products were exactly what the site showed. Great quality also
Customer service went above and beyond to accommodate an error I made in ordering a college sweatshirt for a gift. The chat service provided responded immediately and I was able to correct my order in minutes. I highly recommend this company.
Customer service was very accommodating and caring! Very pleased!
Had an issue initially with the proper sizing and their size chart which was cleared up and made right. I appreciated that they reached out and resent the proper sized item. They were extremely helpful in resolving the issue.
Stephanie was superb in finding a resolution for my dilemma. I appreciated the constant communication.
Excellent customer service! After I ordered a shirt in a size that did not fit they were quick to reach out to remedy the situation and provide a replacement at no cost as well as provide helpful information on sizing. Very appreciated, I would definitely order from this company again.
Bad experience into a good one .. Stephanie was really helpful in getting me a replacement hat when it came in damaged
SO UPSET ABOUT MY $300 PURCHASE! XL was clearly 2X!!! NO REFUND I WAS TOLD! NO EXCHANGE I WAS TOLD! DO NOT BUY FROM THIS COMPANY!!!
Excellent customer support!! We had a minor mishap with the order & it was resolved immediately & with grace. Highly recommend this company—Thank you!
DO NOT BUY FROM THEM! THEY CREATE THEIR OWN LOGOS AND SELL ITEMS WITH THE LOGOS. THEY DO NOT CLARIFY THAT THEY ARE THE ACTUAL LOGOS. THEY ARE FALSELY ADVERTISING!
We ordered a sweatsuit, pullover and two hats on February 26. Haven’t received an update or anything about my order and it says it’s still sitting in Kentucky will never order from this place again “fraud”. This is a scam. Beware. 6617540 my order number

Antwort von Prep Sportswear
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