Very prompt delivery. The delivery drivers weren't phased by the fact that our bedroom is on the third floor with narrow winding stairs, plus they had to take the old mattress away too. We're pleased... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Love the Divan colour (green) and storage. Mattress and bedding great. Not impressed by the delivery. Driver and assistant were very polite but were too rushed, causing damage to walls and paintw... Mehr ansehen
Unternehmen hat geantwortet
My stay was 2 nights at tonbridge vauxhall, I asked at the front desk for assistance with helping me locate everything I needed for my stay as working away. I spoke with Alison and she provided great... Mehr ansehen
Unternehmen hat geantwortet
Ordering was straight forwad and easy. Was kept informed from start to finish about day and time of delivery. Arrived on time and am really pleased with my matress,lovely quality
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Vom Unternehmen geschrieben
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Kontaktinformationen
Vereinigtes Königreich
- 0333 010 3103
- premierinn@silentnight.com
- www.premierinnbed.co.uk
4.5
Hervorragend
4693 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My new firm pillows no use to me
My new firm pillows were delivered fine, but I find them unusable.
They are very thick and unyielding just like trying to use straw.
I've stayed in several Premier Inns but never had pillows anything like those delivered to me.
Tried them for several nights but have given up and will seek new pillows elsewhere.
20. Juni 2026
Antwort von Premier Inn At Home
We are genuinely sorry to hear that the pillows you chose did not meet your expectations. We appreciate you sharing your experience.
Kind regards, Joel at Premier Inn At Home
Very satisfied with the custom
Very satisfied with the custom. As advertised and experienced in Premier Inn Hotels beforehand...
Comfy mattress, mattress topper, duvet set and pillows.
I have the complete Premier Inn experience in my bedroom! ❤️😜🇬🇧
19. Juni 2026
Antwort von Premier Inn At Home
We're absolutely delighted to hear you're so satisfied with your purchase and that you've recreated our hotel experience in your own bedroom! It's wonderful to know.
Kind regards, Joel at Premier Inn At Home
Antwort von Premier Inn At Home
Can we ask you to move your review to our Hotel page Sue, that way the correct team can pick this up.
Kind regards, Louise at Premier Inn At Home
Antwort von Premier Inn At Home
We're so pleased to hear you found our service quick and easy, and that your items were exactly as expected. Thank you for your positive feedback Joan,
All the best, Louise in Premier Inn At Home
Strange is'nt it
Strange is'nt it. You wake up after a 'bad' night's sleep, and know about it straight away. Go away for a few nights and, on day two, realise you've had two good nights sleep, and no aching back!
And so it was. Back home, I was straight on the PC and ordered the Premier Inn mattress. Next day delivery if ordered before 14:30. Great delivery, very helpful guy's, old mattress taken. Three weeks of bliss since. Don't delay, buy yours today
16. Juni 2026
Antwort von Premier Inn At Home
We are so pleased to hear that our mattress has made such a positive difference to your sleep and well-being! It's wonderful to know that you're experiencing "three weeks of bliss" with no aching back. We truly appreciate you recommending us Michael.
Regards, Louise at Premier Inn At Home
Antwort von Premier Inn At Home
We're so happy to hear that everything is going well for you! We appreciate your positive feedback.
Louise, Premier Inn At Home
It was a good experience
It was a good experience. Several days after we returned. We got a parking fine, for parking in the car park of the place we were staying. We tried to contact a person from reception of the hotel, but they never pick up the phone. We are hoping that a copy of a booking confirmation, will help the car parking fine.
Lea. C.
14. Juni 2026
Antwort von Premier Inn At Home
We're sorry to hear this Lea, can you please add this to the Premier Inn Hotel page, that way the right teams can be sure to pick it up for you.
Kind regards, Louise at Premier Inn At Home
Lovely mattress very comfy lovely…
Lovely mattress very comfy lovely pillows duvet and mattress protector
16. Juni 2026
Antwort von Premier Inn At Home
We appreciate you sharing your positive experience with us Jenny.
Kind regards, Louise at Premier Inn At Home
Pillows.
We have always stayed in Premier Inns and loved the sleep we caught up on. Bought the pillows - 2 firm and 2 soft. Brilliant . Best pillows I have EVER bought.
17. Juni 2026
Antwort von Premier Inn At Home
We're so pleased to hear that you've always enjoyed your stays with us Julie and that our pillows have made such a positive difference to your sleep!
All the best, Louise at Premier Inn At Home
Great mattress
I slept on a Premier Inn and loved the mattress so had one and it's wonderful, slept so well since having it.
Delivery on time and mattress was put where we wanted it
16. Juni 2026
Antwort von Premier Inn At Home
We're so happy to hear you're loving your new mattress and that it's providing you with such wonderful sleep at home. It's great to know the delivery was on time and convenient for you!
Sam, Premier Inn At Home
Good experience from start to finish
Good experience from start to finish. Bed ordered and delivery made on time. Received a call in the morning on the day of delivery to confirm window of delivery.
Bed made very quickly.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Premier Inn At Home
We're so pleased to hear that your experience, from ordering to delivery, was excellent. Thanks.
Sam, Premier Inn At Home
Antwort von Premier Inn At Home
We appreciate you sharing your positive experience Julie. We're so glad you found our delivery staff lovely.
Sam, Premier Inn At Home
Antwort von Premier Inn At Home
We're delighted to hear that you find our pillows comfortable and that you're pleased with the delivery time. Thank you for your wonderful feedback!
Kind regards, Louise at Premier Inn At Home
From order to delivery was great
From order to delivery was great.
Website is easy to navigate. Placing the order was easy. The information was good.
Delivery was great all placed in the room I wanted it.
15. Juni 2026
Antwort von Premier Inn At Home
We're so glad to hear that your entire experience, from navigating our website and placing your order to the delivery and placement of your items, was excellent. We truly appreciate your positive feedback!
All the best, Louise at Premier Inn At Home
The quality of the mattress and pillows…
The quality of the mattress and pillows are excellent a very nice upgrade to what we previously had but one thing that let's this company down is the performance of their delivery company
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Premier Inn At Home
We are happy to hear you are enjoying the quality of your new mattress and pillows. We truly appreciate your feedback regarding the delivery experience and are actively working to improve any issues.
Kind regards, Louise at Premier Inn At Home
Antwort von Premier Inn At Home
We appreciate you reviewing our mattress. We're so happy to hear you find it comfortable and that the delivery was quick and reliable. It's great to know you feel it was an excellent price!
Kind regards, Louise at Premier Inn At Home
Antwort von Premier Inn At Home
Thanks Christine, that's great to hear.
All the best,
Joel at Premier Inn at Home
Very easy purchase to make
Very easy purchase to make. Delivery staff were excellent. Haven't tried the bed yet but it looks to be just whet we need.
7. Juni 2026
Antwort von Premier Inn At Home
We're so glad to hear that your purchase was easy and that our delivery team provided excellent service. We hope you enjoy your new bed!
Joel, Premier Inn At Home
Great product but no email confirmation…
Great product but no email confirmation of order at all.
14. Juni 2026
Antwort von Premier Inn At Home
We appreciate your positive feedback on the product. We are sorry to hear about the missing order confirmation and are looking into this.
Joel, Premier Inn At Home
Excellent service
Excellent service, delivery great kept me informed, not as soft as I thought but used to it now, had comfortable sleep
7. Juni 2026
Antwort von Premier Inn At Home
We're so pleased to hear you're now enjoying comfortable sleep and have adjusted to your new mattress.
Joel, Premier Inn At Home
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