Premia Solutions Bewertungen 

Everything was perfect from the start of the claim process to completion of the repair.
6/5!

All good, Thanks

Was easy, the car was off road for nearly 2 weeks, not ideal but understandable.
I could be really picky because I found 2 tiny bubble marks on one of the wheels, not the end of the world but had it been on my other car it would've gone back.

Came to house did a great job on wheel

Initially time to booked me in was a little lengthy but I understand middle of summer extremely busy all resolved on my second call and the tech arrived very quickly and did an excellent job in the blistering heat overrall great service

Absolutely brilliant. The whole process of making a claim and the repair being carried out was so easy. Everything was explained clearly and I was kept up to date as the claim moved forward. I honestly cannot fault Premia Solutions,

The whole experience from start to finish was an excellent service,
The company axy-dent Ltd who repaired my dent was excellent a professional service

Service was timely and professional with great customer service. The work on the alloys was to a high standard

Repairs are carried out at your home
The work is to a high standard
Making the claim was easy and it was agreed, and work scheduled quickly.

I had a query regarding the allocation of repairer. They listened and promptly reassigned it to someone else. Unfortunately company chosen have proved to be extremely tardy. I am still waiting to find out when the repair will be carried out. I understand they may be busy but communication is non-existence.

Very pleased with the service I received\. The technician was friendly, professional and arrived as arranged\. He did an excellent job repairing the dent and the finished result was very good\. Everything was handled smoothly and I’m very happy with the overall service\.

Great customer service.

Came out and sorted the dint for us and didn’t leave us waiting in all day.

Dents on my alloys all gone alloys has a brand new look brilliant job Thank you.

This would have been a 5* review but for 2 factors:
1. Claim process feels rather convoluted requiring various forms to be completed, it is however understandable given the amount of fraud going on out there! Please see if this process can be streamlined in some way.
2. and this is what really gets my goat up! Almost every mail received from a " no-reply..." e-mail address. This is very frustrating & time consuming for your customers, also no telephone number is published on the website.
The processing of claims is actually quite slick and efficient but the above negative points around customer interface are dragging your reputation down badly!
Please please take active steps to improve your customer interface because otherwise you provide a good service.

Service impeccable, communication first rate. Ryan a model professional

From start to fimish , very friendly , very welcome. The alloys looked perfect. Looked like i bought some new ones , thats how good it is. Couldnt fault anyrhing. Thank you great job.

The man who came kept me updated on what time he would arrive. He did an excellent job with my car. I would 100% recommend him.

Excellent service provided by the insurer Premia Solution an I would recommend them, knowing what an value for money dent and scratch insurance they provide and far more economical than the dealership definitely a 5 Star Rating from me. A well satisfied customer.
Many thanks
Chrisd
Merseyside

Took a few weeks to book in a slot. Repair work was acceptable but not top quality