PostcardMania Bewertungen 

333
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

First two mailings had much frustrations. Poor communication, lack of follow thru , misleading postage quotes, poor attention to detail on creating mail piece. Third mailing was so much b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I wanted to do a Business to Business mailer to increase my wholesale customer base. PostcardMainia failed completely. Their graphics department didn't know how to address my customers, their mailin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The PostcardMania team is full of rockstars! I've had an incredible experience working with them. They always deliver, are extremely responsive, and really know the industry I'm working in. They've he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I'm thankful to be working with postcard mania. They have excellent customer service, especially if you get to work with Ruben. He is highly responsive and helps me to fix mistakes I've overlooked in... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Marketingagentur

Vom Unternehmen geschrieben

Join 81,767 Businesses & Plan your direct mail marketing campaign FREE. PostcardMania designs, prints and mails postcard mailers for advertising


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

333 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4.2

Alle Bewertungen

(333)

71 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

5 stars for Nicole at Postcard Mania

Postcard Mania and our VIP Campaign Coordinator, Nicole Kendall have been fabulous to work with for our direct mail needs. She is quick to respond, helps ensure that they have everything they need from design to updated mailing lists and keeps me updated every step of the way. Thanks for taking great care of us, Nicole!

27. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von PostcardMania

Thank you so much for the amazing review! I will be sure to let your Campaign Coordinator, Nicole, know about your kind words! We wish you the best ROI!

Bewertet mit 1 von 5 Sternen

No Refund Policy

I was offered a service which at the time sounded great. I paid for the service however later discovered the service was not what I wanted. I asked for a refund. The would not refund all my money. They did nothing but collect my fund. Be very careful when signing up for anything with Rock or Postcard.

21. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von PostcardMania

Hi Troy, as discussed previously, you were fully refunded for all undelivered services in your account. I am sorry we were unable to find an amicable way to handle this.

Bewertet mit 1 von 5 Sternen

Bait & Switch after you pay, they send out small cards!!

Do it yourself since they probably will do a bait and switch after you pay!! The salesman sold me jumbo postcards and they tricked me with the small ones mailed so the design was totally ridiculous since so much information was crammed onto that tiny pc! They won't give me a refund or do it over but instead want me to pay more , over $1,000 was paid for 1,000 worthless cards so since the design (which on the design was clearly on LARGE cards but they removed from the back office!!! ) printing was paid in April 2023 since I had to go back and forth with the design I originally made & sent them -- and then November 2023 the postage paid so they scammed me out of over $1,000 for worthless nothing and bad impression. The "salesman" only kept trying to upsell me or sell me more and then criticized my website to try to get me to pay them $400 for them to make one! That Postcardmania only wants me to SPEND MORE MONEY!!!! They flat out did a bait and switch back in April 2023, they were jumbo postcards and all the design back and forth for so many months were done in a JUMBO SIZE! When finally they did the design like was wanted, the postage had to be paid over $300 so yes APPROVED the design but it was for JUMBO NOT THE SMALL LITTLE SIZE where the design looked totally ridiculous since text and images were so small! They just need to do it all over in the jumbo size and by the way, there has been daily postcards returned for bad addresses! You want to waste $1,000 plus and 7 months of your life, then pay them but if you want it done right and honest, use some other company or do it yourself through Canva or some other! We are filing complaints to the FTC and Florida AG now and will be doing more until either it is all replaced w/ correct size or a 100% refund is done! Check out complaints on:
(Just google: postcardmania reviews like many on BBB) many say same as me, bad list, bad design, won't refund, continual upsell and just trying to get more and more money out of you, so this is why the FBI is going to be contacted because it is extortion. Sent out total useless and such embarrassing small postcards that was just a waste of so much money and time! These are bad, greedy owners!

4. November 2023
Bewertung ohne vorherige Einladung
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Antwort von PostcardMania

Hi Terry, although we had no contact with you, we are aware of what business you are posting this on behalf of. Barbara was only sent quotes for a 4.25x6 postcards and the size was listed on the Order Confirmation, Design Approvals and Mailing Approval. We take great measures to ensure transparance with all our clients and when this misunderstanding was brought to our attention; we quickly confirmed this campaign was no exception. Despite these findings and your threats of FBI involvemnt and acusations of fraud, we still attempted to defuse this by offering to heavily discount additional products. We are sorry you feel the need to continue to threaten our business, but we wish you the best on future marketing endeavors.

Bewertet mit 5 von 5 Sternen

PostcardMania is a dialed in company

PostcardMania is a dialed in company. They know what they do and they do it well. It's been great working with Catherine, Rhianna, Taylor and others! If you're going the post card you've found your source!

20. November 2023
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Antwort von PostcardMania

Thank you for the amazing review! I will be sure to let your Marketing Team know about your kind words! We wish you the best ROI!

Bewertet mit 1 von 5 Sternen

Horrible experience

Horrible experience, dealing with Dawn, about receiving damaged merchandise, was a nightmare, she refused to send a replacement, or credit my account,(OUTRAGEOUS)!
Would not recommend buying from them!
Avoid at all cost, buyer BEWARE!

13. September 2023
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Antwort von PostcardMania

We were unable to locate an account for you. We also do not have anyone named Dawn working here. Please call us at 1-800-628-1804 and ask to speak to the Quality Control Department. We definitely want to help make things right!

Bewertet mit 5 von 5 Sternen

I highly recommend this company for your postcard needs

I have used PostCard Mania now 3 times and they are wonderful! They make sure the process is smooth, the final art won't blur, and they understand my complicated mailing and shipping schedule! I highly recommend this company for your postcard needs.

8. September 2023
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Antwort von PostcardMania

Thank you for the wonderful review and kind words! We appreciate it and look forward to continuing our business relationship!

Bewertet mit 5 von 5 Sternen

Walter is a gem

I love working with Walter. He's always so friendly and organized. He always answers all my questions within hours or first thing in the morning.

31. August 2023
Bewertung ohne vorherige Einladung
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Antwort von PostcardMania

Thanks for the 5-Stars and kind words!

Bewertet mit 1 von 5 Sternen

This company is the worst

(THIS IS WHAT POST CARD MANIA RESPONDED) Hi David, you purchased 3,000 postcards in May of this year and have mailed 1,000 of those cards one time. As was discussed with you, repetition and consistency are vital elements to the success of any marketing campaign and those factors are certainly missing from your campaign with us so far. We make it very clear to all our clients that despite our more than 25 years of marketing experience, we nor any other marketing firm can guarantee results. We're very sorry to hear that you feel this way and we'll be refunding you the undelivered products and services remaining on your order.
(THIS IS MY RESPIONSE)
Yes, I did purchase 3000 postcards in May after speaking with a reprenstative from your company who told me that I would easily get at least 20 or more customers from your company with a 3000 mailing, but not only that you would, make sure that I would get all kinds of responses from your social media campaign that you would do. So I spent $3300 for your service and had our mailing go out, we got 1 call from your services which also cost me $300 dollars in postage, which you tell me at the onset of mailing my post cards, then one person from your company says I have to keep spending money to keep up with the consistency as you say, so I did, again I did not get any new customers or response from your campaign. I do not care if you have 25 years of business, It did not help my business at all!!!, The sad part is I clearly told Michelle Beamen that I was not happy with your service and I do NOT WANT TO SPEAND ANY MORE MONEY WITH YOU. So that should be the cancelation that you said I did not provide, I told Michelle clearly, DO NOT TAKE ANY MORE MONEY FROM MY ACCOUNT. Also where is the new contract that I was supposed to sign? I did not get no calls or emails about this new 3 month contract you charged me for. So you guys just take money from peoples account without telling them or without their Knowledge? That is not good. I could of got much better service from other companies at a much. Much better ate, and you should tell people when you’re taking money out of their account?? Don’t you agree??, Oh that is how you been in business for 25 years???

22. August 2023
Bewertung ohne vorherige Einladung
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Antwort von PostcardMania

Hi David, you purchased 3,000 postcards in May of this year and have mailed 1,000 of those cards one time. As was discussed with you, repetition and consistency are vital elements to the success of any marketing campaign and those factors are certainly missing from your campaign with us so far. We make it very clear to all our clients that despite our more than 25 years of marketing experience, we nor any other marketing firm can guarantee results. We're very sorry to hear that you feel this way and we'll be refunding you the undelivered products and services remaining on your order.

Bewertet mit 5 von 5 Sternen

DYANNI IS DA WOMAN!

Dyanni did a great job getting the design just perfect and wasted no time at all getting my order to me. I have already mailed out many of the postcards, just waiting for the phone to start ringing off the hook!

1. August 2023
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Antwort von PostcardMania

Thank you for the amazing review! I will be sure to let your Campaign Coordinator, Dyanni, know about your kind words!

Bewertet mit 1 von 5 Sternen

wouldnt use again-poor turn around

had a mailing of thousands and 1 response. the list was a good list so my thought is are they sending to the entire list? how do you know? called some on the list and they said they never saw the postcard. have never had a mailing with horrible response like this. would not use again. They try to get you to review right away before your experience, I would wait. The staff is pretty nice, but lots of $$ with no return. would never review until months later you are reviewing the outcome not the staff. Viewed some returns, the labeling looked like a child did it, missing punctuations, not professional looking in labeling. so very disappointed. Please DO NOT use this company save yourself the $$. Update 8-16-23 its been enough time to receive some responses and still 1 response. Take it from me, something is up as thousands of cards to legit addresses should have resulted in more responses. Response to Postcardmaina, no thank you, I know the results, waste of money wont do again. my proof was in the results and those who did not receive cards they should have, no proof what was actually sent but proof they were not received.

28. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von PostcardMania

Hi Jane- We're sorry to hear that you were only able to track one response from your campaign. Unfortunately I am unable to find you in our system but would love to connect and help handle these concerns. The MyPCM Portal is a good tool for you to check your mail tracking results to see the date they hit your intended prospects. If you are interested, we do have a Quality Control Dept. who would be able to review things further and see about how else we can help!

Bewertet mit 1 von 5 Sternen

Terrible list 1/2 came back first time

Terrible list 1/2 came back first time, modified list and a lot came back second time. Customer service promised refund but did not give credit or refund! Poor communications contacted President who did not bother to respond! Did not get one single response from mailing. Thats never happened in 70 years of us doing mailings! Very poor response and communications with PotcardMania!

Tip for consumers:
Terrible Do Not Use!

7. Mai 2023
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Antwort von PostcardMania

Hi Rick- It looks like you spoke to someone in our Quality Control Dept. to help handle these concerns. However, there seemed to be a disconnect when scheduling our FedEx Rep to collect the returns, and multiple attempts to pick up your returns were refused on your end. We absolutely have deliverability guarantees for our mailings lists so as long as we can get the undelivered mail back here to count, our plan was to credit you based on those guarantees. Sorry to see that wasn't a workable option for you but we do wish the best for you and your business.

Bewertet mit 5 von 5 Sternen

Great

Great. Diyanni has guided me through the process and did a great job.

2. August 2023
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Antwort von PostcardMania

Thank you for the 5-Stars and kind words! We appreciate it and wish you the best ROI!

Bewertet mit 5 von 5 Sternen

Always top service!

Everyone at Postcardmania is just great! My contact person is Ashley and she is diligent and patient (because silly me always gets something wrong ;)) and I am always satisfied with the results. Couldn't ask for more!

17. Juli 2023
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Antwort von PostcardMania

Thank you for the amazing review! I will be sure to let your Marketing Team know how well they did at making your experience that much better!

Bewertet mit 1 von 5 Sternen

$5500 spent and ZERO leads from my campaign. Save your money.

The choice to use Post Card Mania for my marketing will go down as one of the most expensive wastes of time I will ever deploy in my business. When I first reached out to them, I asked very specific questions about whether or not this type of campaign would be a good fit for my industry and was assured that they had had great success with situations just like mine, with a campaign just like they recommended. $5500 later I received 3 PHONE CALLS (one from my own number, one from the company itself) and 2 web leads (both from the company itself). I was talked into the fact that the best way to see success would be a longer duration campaign to more people. MY MISTAKE. I'm not a professional marketer, so I trusted them to be. The amount of disappointment I have from using this service is enormous. I'm actually shocked at how many good reviews they have.

17. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

McKinley is awesome and always…

McKinley is awesome and always available to answer my questions.

7. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von PostcardMania

Thank you for the amazing review! I will be sure to let your Campaign Coordinator, McKinley, know about your kind words!

Bewertet mit 5 von 5 Sternen

Thank you to Chris my initial contact…

Thank you to Chris my initial contact and to Linda my account manager and the whole design team especially Mali who got it right the second try by using the pictures I gave them and following my instructions on what I wanted for my post cards. It turned out better than I ever could have expected or imagined in a short amount of time.

27. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von PostcardMania

Thank you for the amazing review and kind words! We appreciate it and I will be sure to let your Marketing Team know how well they did at making your experience that much better!

Bewertet mit 5 von 5 Sternen

Jayla

Jayla, thank yo for babysitting me! You are awesome.

23. Juni 2023
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Antwort von PostcardMania

Thank you for the 5-Stars!!

Bewertet mit 3 von 5 Sternen

A complete debacle but a refund offered

The very important, one-time postcard mailing, I trusted Postcardmania to handle for our small business, was mailed three days later than promised, which means the recipients won’t get them in time. A significant investment was made to obtain the mailing list used and to attend the event being promoted in the mailing, so the postcards going out late is a huge problem and a significant disappointment. The delay appears to be the result of over committing to a tight timeline and quality control issues with the mailing list. The printing costs were refunded as a result of the delay.

28. Mai 2023
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Antwort von PostcardMania

Hi Terri- Sorry to hear there was an issue with your order! We work as quickly as we can but unfortunately delays can occur; for example, finding hidden rows in a provided list file. This is something we certainly should have checked before your order was placed and we're addressing this internally. Although, I'm very glad to see our team was able to handle this issue for you and get your order out 5 business days after your order was placed. I am sorry we didn't make you fully happy and earn 5-Stars but we wish you luck with your future marketing efforts.

Bewertet mit 5 von 5 Sternen

AMAZING

PostcardMania is full of people who genuinely care about your business and are always there to help and answer any questions you have!
Growth Summit is also very fun and informative, I suggest going!

24. Mai 2023
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Antwort von PostcardMania

Thank you for the amazing review! We appreciate the kind words and glad you enjoyed Growth Summit!!

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